My wife and I took this tour with a couple from Germany. It did not start out really well as their credit card machine was down and that meant we had to come up with $110 in cash for the four of us, which we luckily had. Erik was our guide and he was very friendly and encouraged questions from the tour members about the Everglades and animals. There were about 15 of us in the airboat. At one of the stops, the airboat would not restart and it took about 15 minutes before he could finally get the engine started again. The delay did not matter much since the scenery was beautiful and he was in radio contact with others who could have picked us up if needed. While this was supposed to be a 45 minute trip (including the stop on the island) we got over an hour due to the unscheduled delay.
We saw numerous alligators, turtles and birds during our trip. And a racoon while on the island. The tour was informative about the Everglades, the animals, the plants, as well as the tribe that runs the tour. I don't know what the other tours do, but we were very pleased with our experience.
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