We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The worse experience” 1 of 5 stars
Review of Motel Bianco

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Motel Bianco to your Saves list
Motel Bianco
2.0 of 5 Motel   |   5255 Biscayne Blvd. FL 33137, FL, 33137, Miami, FL 33137   |  
Hotel amenities
Ranked #91 of 129 Hotels in Miami
Miami, Florida, United States
1 review
2 helpful votes 2 helpful votes
“The worse experience”
1 of 5 stars Reviewed October 9, 2012

Hi I just want to tell people what happen on this motel it was horrible experience, I make a reservation since May 2012 they took money out my card, and I have a confirmation by email, I also called to make sure they receive the information, when I went to check in October 5, 2012 they just said my card decline the same day, they did not hesitate to contact me by phone, email, even they have this information since 5 months ago, they just told me sorry we just give you room away, and they didnt care about my family that was on the car, they didn't honor my reservation, they didn't want to accept my money, they just said I should check early between 2:00 pm to 6:00 PM, they didn't offer to help, even I just got our conference at 10:30 PM, I check in 11:00 PMM, they have horrible customer service, they don't care about customers, becarefull everyone before making a reservation with this hotel you may have to sleep on the car, or outside

Room Tip: Bad choice
See more room tips
  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

319 reviews from our community

Traveler rating
    41
    107
    92
    40
    39
See reviews for
59
140
33
29
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Newcastle, UK
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 25, 2012



Arrived an hour after booking at late at night and the office was locked and they couldnt get into the computer to confirm the booking cos the girl on reception didn't have a key (!) so i had to wait half an hour while they phoned hotels.com.

The reception and exteriors have been done out but the room itself was like going in a time warp back to 1993.  

Had to pay a 10 dollar deposit for a tv remote for a tv that was from the dark ages??

Also had to park outside of the hotel cos onside parking is limited to about 6 spaces which was kind of awkward with a lot of luggage.

Breakfast was apples, bananas and bagels. And closed on the dot with none of the American customer service leeway we have had everywhere else. 

One good point was the bathroom was spotlessly clean so well done the hard working cleaner!!

But staff did not go out of their way to help or make you feel welcome which ultimately was left the final impression.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 24, 2012

We stayed for 4 nights there. Motel Bianco is very nice motel with a beautiful courtyard, I really like it. I can say It was the best motel I ever stayed in. Close from airport by a car, free parking, free wifi and free breakfast. Clean room and friendly staff. Reasonable price!

Highly recommended!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chittagong City, Bangladesh
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 20, 2012

I didn't end up staying there, but the way they handled my cancellation was friendly and helpful. I tried to cancel through their secure server service online, and had problems. The staff (Jane and Jose) took care of the problem in a very friendly and prompt way. I was impressed.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California, United States
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 9, 2012

Pros: neat, clean room, parking is free and easy enough, good free breakfast items. Cons: room is very small, busy street can be noisy. Internet is slow and at our rooms, it was on/off/slow. Motel standard does not have much amenity (clock, inter-room phone)

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 7, 2012

It's a very cheap and great motel located in the Biscayne Blvd, 15 min away from south beach, so you need to go with a car. Wide rooms, comfortable beds, clean bathrooms, fridge, air conditioning, amazing & complete breakfast, tv with cable, free parking, beautiful courtyard.

I extremely recommend it! I'll definitely go back!!!

Es un motel barato y genial ubicado en la Biscayne Blvd, a 15 minutos de south beach, es conveniente ir en auto. Las habitaciones son amplias equipadas con una cama comoda, baños limpios, heladera, aire acondicionado, desayuno increible y completo, tv con cable, estacionamiento gratis y un hermoso patio.

Lo super recomiendo! Definitivamente volvería!!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2012

We had a late night check in from Ft. Lauderdale, and the night clerk was so accommodating very welcoming. Breakfast in the lobby was great and internet service was GREAT. Overall whenever we go back to Miami, this will be the our FIRST choice and its convenient to Downtown Miami and Miami Beach. The quality of the pillows where great and fluffy and comfortable, and the bed was just awesome my boyfriend had such a great night rest.

Room Tip: The king bed is the best, And if that quality was good im sure the double would be as well
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Motel Bianco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Motel Bianco

Address: 5255 Biscayne Blvd. FL 33137, FL, 33137, Miami, FL 33137
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #91 of 129 Hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel Bianco 2*
Number of rooms: 39
Official Description (provided by the hotel):
Renovated in 2009, Motel Bianco is located in the heart of Miami’s Modern Design District. Surrounded by a variety of culinary delights, our Boutique Miami Motel uniquely combines the concept of the classic American drive-up motel with trendy interior decoration and ambience. But what makes Motel Bianco truly unique is that our neighborhood has become the new hotspot of Miami, and we have immersed ourselves in the local scene and made lots of friends nearby so that our guests can enjoy everything that the area has to offer ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Motel Bianco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Motel Bianco Hotel Miami

Owners: What's your side of the story?

If you own or manage Motel Bianco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.