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“Excellent Stay, Wonderful Service, Great Hotel!!” 5 of 5 stars
Review of Casa Moderna Miami

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Casa Moderna Miami
4.0 of 5 Hotel   |   1100 Biscayne Boulevard, Miami, FL 33132 (Formerly Tempo Miami) (Downtown)   |  
Hotel amenities
Ranked #18 of 131 hotels in Miami
Detroit, Michigan
1 review
“Excellent Stay, Wonderful Service, Great Hotel!!”
5 of 5 stars Reviewed July 21, 2013

First, this was our first time visiting Miami. After browsing for hours, searching different sites for prices and opinions and reviews of the many hotels in Miami and Miami Beach, we chose Casa Moderna.
After browsing through the many reviews on Trip Advisor, we felt it was a good choice. Booking was very simple and we received an awesome deal for 7nights!
The moment we walked in, we began to take multiple pictures, the lobby was beautiful. Guest services were very helpful and polite. Let me add that valet was wonderful, came to the car every time to help with bags and open/close doors.
This hotel certainly set the tone for an unforgettable vacation. The bathroom was huge, beautiful tub and shower, huge mirrors, and tv in the mirror. The bed was very comfortable, we did not want to get out on certain days, we would just sleep in! Lastly, the pool one of the most amazing I've seen and very relaxing, you have a wonderful view to take in, while enjoying a nice swim on a hot Miami day, what more could you ask for?!!
I highly recommend Casa Moderna for anyone just vacationing in the Miami area!! It is not too far from Miami Beach, but there are other and many activities to do in the area.
Thank you Casa Moderna for such a wonderful stay!!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review, July 22, 2013
Thank you so much for sharing this wonderful review about your recent stay at Casa Moderna Miami and we are delighted that your first trip to Miami was such a positive one. We would love to see some of the fabulous photos you took to share and to say you would "highly recommend" us is the best compliment we could ask for. We look forward to your return and if we can assist with anything please contact us at concierge@casamodernamiami.com
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374 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sydney, Australia
1 review
5 of 5 stars Reviewed July 21, 2013

Being from Australia and having travelled for 5 weeks around the east coast of the US, this was the best value hotel we stayed in. Great venue if you don't want to stay at south beach, as the beaches are only a short trip across the bridges. Hotel rooms are huge and the bathrooms were crazy, TV's in the mirror, huge bath. I have a suspicion that the good value of the rooms come from building works occurring across the road, none of which had an impact on our stay.
The pools and gym are top quality, very luxurious. Coming straight from a cruise, the hotel allowed us to check into our room around 9.30am, something which we didn't expect. I would recommend this hotel for anyone cruising to or from Miami, basically for their service and location to the cruise terminal.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review, July 22, 2013
Thank you for taking the time to share about your recent stay at Casa Moderna and we appreciate the great review coming from such a seasoned traveler as yourself. We are located less than 2 miles from the Port of Miami making us perfect for pre and post cruise as you stated. We look forward to your return and if we can assist with anything please contact us at concierge@casamodernamiami.com
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Bronx, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2013

From the moment you enter the hotel, you will be blown away!! The aroma is out of this world. So refreshing and pleasant. It certainly set the tone for a most wonderful experience. My fiance and I stayed here last weekend after being on a cruise ship for 5 days, and I must say, had I stayed here before our cruise we probably would have cancelled the cruise vacation all together......SERIOUSLY!!!!! The staff was very helpful and accommodating. We were suppose to check in at 4pm but got in very early around 930, and decided to ask the Hotel if they'd hold our luggage while we kept busy until our room was ready. I thought to myself " the nerve of me to ask them to hold our bags for 6 1/2 hrs while we toured the city" but deep down inside I was praying for a miracle. I wanted to check in that very moment. Everything was so clean and airy I I just wanted to see the room. To my surprise the room would be ready for us in just 30 minutes!!!! We were elated! So we strolled down to have breakfast at a cute little spot called the Daily on 19th and Biscayne, great recommendation by the Hotel. We returned a half hour later and as promised the room was ready. Our room in 705 was beautiful, spacious and cozy. The bed- OMG!!The bathroom was grown and sexy! The built in TV in the mirror, an added plus. The rooftop pool and whirlpools were amazing. We totally died and went to Heaven. We really should be focused on planning our wedding yet we're planning our next weekend getaway to Casa Moderna Miami. Thank you for an amazing stay....We'll see you soon :-)
Nakia and Sean

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review, July 22, 2013
Thank you so much Nakia and Sean for taking the time out of your busy schedule to write such an amazing review. We too wish you had stayed before your cruise since we would have loved to host you for your entire vacation. We look forward to your return and if we can help with anything please contact us at concierge@casamodernamiami.com
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Usa, Japan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 16, 2013

I made a reservation at this hotel for 2 nights, totalling, I believe, around $700. I sent an email to the hotel's concierge after reading reviews on Trip Advisor about the bathroom not containing a door. This would be a huge problem for us as we are traveling with a teen. This information is definitely NOT on their website, and all I wanted to know was if the bathroom had a door. This is the rude response I received from John at the front desk "Dear Mrs ...... All of the information on the room are on our website. Please feel free to look at the website." Really?? This is the response I receive from the hotel? Completely unacceptable. I cancelled the reservation. You couldn't pay me to stay here after that!

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review, July 22, 2013
Please let us be the first to apologize for the level of customer service you received, this is not how we treat our guests. Also thank you for bringing to our attention to add the bathroom layout on our website since this is not communicated clearly and we do receive reviews from guests about this topic. Within our 56 rooms there are multiple layouts of the bathroom with most of them have a door to separate just the toilet not the shower or sink area. Our biscayne suite would have been an option for you with this room being about 1300 square feet and the bedroom and bathroom are separated by a door from the living area. Once again please accept our apology and we will be sure to communicate to all staff the proper way to handle guest questions. If we can assist with anything further please contact us at concierge@casamodernamiami.com
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West Palm Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 16, 2013

Beautiful hotel!! Spectacular rooms and very very clean, staff was excellent and super friendly. Definitely recommend a stay. It is by far the best hotel we've stayed at in Miami. Superb service at the pool (Oneal was great to us)

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review, July 22, 2013
Thank you Paola for writing this great review and saying that our staff was excellent and super friendly, customer service is our top priority here at Casa Moderna. We will also be sure to congratulate Oneal on the superb service he provided at the pool, we look forward to your return and if we can assist with anything please contact us at concierge@casamodernamiami.com
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Top Contributor
70 reviews 70 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 15, 2013 via mobile

We had just a wonderful stay here. The room was very spacious & clean. Beds very cozy. Large balcony overlooking the city & Bay. Bathroom extra cool...didnt have the privacy problem as mentioned. It must depend on the room layouts. Valet was great. The pools & hot tub were so nice. Room service & food was excellent. Amuse restaurant has excellent food but service is extremely slow. It's also in an excellent location for downtown activities...can walk to. Also, just jump on bridge and go right across to South Beach. Did not try Spa services or pool side bar. Great place...recommend.

Stayed July 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review, July 15, 2013
Thank you so much for taking the time to share about your recent stay at Casa Moderna, to say you "recommend" us is a fabulous compliment that we want all guests say. We will look into the speed of service in our restaurant Amuse and thank you for bringing this to our attention. We look forward to your return and if we can assist with anything please contact us at concierge@casamodernamiami.com.
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Espoo, Finland
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 14, 2013

We stayed at Casa Moderna twice during our holiday in South Florida. It is by far the best hotel we've stayed at in Miami area. It has a great location next to AA Arena, and has mass transit (FREE metromover) right behind the hotel. The staff is friendly and service is fast. The two rooftop pools were ok but a bit dirty, not too much though. Room was very spacious, with a big walk-in closet, modern and spacious bathroom and a nice decor and tasty details. Noise from the street can get loud, but didn't bother us. We will definitely stay at this hotel again when we come to Miami.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review, July 15, 2013
Thank you so much for saying Casa Moderna "is by far the best hotel we've stayed at in Miami area" this is the best compliment we could ask for. We will be sure to check out our pool area for cleanliness and thank you for bringing this to our attention. We look forward to your return and if we can assist with anything please contact us at concierge@casamodernamiami.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Casa Moderna Miami

Also Known As:
Tempo Miami Hotel Miami
Tempo Miami Hotel
Address: 1100 Biscayne Boulevard, Miami, FL 33132 (Formerly Tempo Miami)
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Miami
#9 Luxury Hotel in Miami
#33 Business Hotel in Miami
#43 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Moderna Miami 4*
Official Description (provided by the hotel):
Casa Moderna Miami is located in the heart of downtown Miami at the crossroads of Miami's entertainment district and South Beach. Catch a game at American Airlines Arena, see a show at the Adrienne Arsht Center for the Performing Arts or stay at Casa Moderna before and after a cruise. With deluxe accommodations, a stylish lounge, 8,000 square foot Spa, fitness center and 14th floor sky pool deck; Casa Moderna Miami is quickly becoming the premier luxury hotel in Miami. ... more   less 
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