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Casa Moderna Miami: Traveler Reviews

4.0 of 5
1100 Biscayne Boulevard, Miami, FL 33132 (Formerly Tempo Miami) (Downtown)
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Casa Moderna Miami
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Ranked #14 of 130 hotels in Miami
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280 reviews from our community

Traveler rating
    170
    70
    21
    9
    10
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Families
38
 
Couples
122
 
Solo
19
 
Business
28
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Casa SCAM?”
1 of 5 stars Reviewed March 11, 2013

This place is a scam. While the hotel rooms are pretty and big, I think it is actually an apartment building that they couldn't sell all the units in, so they turned some of it into a hotel. You can see into many of the rooms and condos and they are empty! There was ZERO customer service. They wouldn't even call us cabs; told us we'd have better luck just hailing them on the corner. It's not a safe area and we were a bunch of girls in our 20s = so unsafe. The pool doesn't have sun until after 1pm every day. There were no pool towels until noon. There were only 6 for the whole hotel. I went into the spa and swiped some from there (there were only 10 there). Also, when we got our bill we had all these extra costs, like parking and car service. Luckily, I was with awesome company or this would've really been a bust.

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Nicole S about Casa Moderna Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review
March 15, 2013
We are very sorry to hear about this experience you had at Casa Moderna, we never want our guests to feel our property is a “scam” Casa Moderna is located in a residential building called the Marquis but the first 14 floors were always intended to be a luxury boutique hotel. We will be sure to speak with your staff to ensure they know we do call cabs for guests and our valet or bell staff would hail a cab, certainly not our guests and we do apologize you were informed differently. If we can assist with anything else please let us know by contacting concierge@casamodernamiami.com
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Prague, Czech Republic
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great Stay, well placed, enormous confort”
4 of 5 stars Reviewed February 26, 2013

Great Stay, well placed, enormous comfort!
Stayed at this hotel in feb./2013 for four nights.
The location is excellent, just a feel blocks from the American Express Arena and The Bayside Market.
The room amenities are very good, the shower has a vintage tub that really works the water pressure is ok.
Room and balcony size are generous, 42' LCD TV, Blueray and cable, closet, minibar and sink..
Staff very kind and polite.
No breakfast!!! They have it by the menu and a cup of coffee and milk costs U$ 6,00. Include the pancakes and you will pay U$20,00 plus tax, each.
Now the best of the best is the bed! I have never slept in a mattress like that, EVER!!! Amazing!
I really liked the hotel and would go back many times!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CABMattos about Casa Moderna Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review
March 11, 2013
Thank you for sharing how spacious and comfortable our rooms are and to say you will be “back many times” is the best compliment we could ask for. As for breakfast we are sorry to hear that you think we are overpriced, we regularly monitor our pricing to be sure we are comparable to our competition and market segment. The bed and breakfast package could be a great alternative with breakfast included with the room rate. If we can help with anything before your next visit please contact us at concierge@casamodernamiami.com
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Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Perfect spot close to venue”
5 of 5 stars Reviewed February 26, 2013

This hotel is the perfect spot to crash with friends for a show at the Arena. You're literally across the street so you can come home and freshen up after dinner and before the show.
The accommodations are comfy chic. The best part of this hotel was the 5star service.
I felt completely taken care of and attended to every step along the way.
My only regret is not using the spa.
We loved it here and would will return to this location for another show or game night in Miami.

Room Tip: If you want to go clubbing in South Beach, take a cab there and back.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Kissntell1 for Miami
Ask Kissntell1 about Casa Moderna Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review
February 27, 2013
Thank you for taking the time to share about your wonderful experience at Casa Moderna Miami, Customer Service is our top priority and to hear service was the best part of your stay is exactly what we strive for all guests to feel while with us. Situated just two blocks away from American Airlines Arena makes this location perfect for all events, our staff looks forward to your next stay and if we can assist with anything please contact us at concierge@casamodernamiami.com
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Houston, Texas
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“VERY average pricey hotel”
3 of 5 stars Reviewed February 24, 2013

I have stayed in different hotels in Downtown/Brickell/south beach in Miami. This time I selected this hotel because it looked beautiful in their website and because of the wonderful reviews in Tripadvisor and other websites and because I had to attend an event at the American Airlines Arena, which is across the street from the hotel. Well here is my summary:
PROS:
- Closeness to 1A and other highways, which get you anywhere within minutes.
- Across the street from the American Airlines arena, in case you are attending an event there.
- Spacious rooms with modern decor.
- Spacious closets.
- Fair prices for breakfast

CONS:
- ALL the rooms are looking at a construction. They offered my to pay $40 for a room with a bay view. Yes, I could see the bay in the horizon but a huge construction next to the hotel:(
- The telephone at the room never worked
- Very difficult to get hold of the reception (once on the room)
- they only offer valet parking for $32
- The pool was freezing and there was not much going on at the pool. In fact there was no one at this hotel.
- No attention to detail. They asked me if there was an special ocassion we were celebrating, and I told them about the big motive we were celebrating. I thought they were going to leave a note, a rose, or a chocolate at the room to welcome us, but I was wrong.
- The location is not very nice to walk by. There are a lot of homeless people (luckily there were a lot of police).

Room Tip: Don't trust them if they offer an upgrade. You are going to end up looking at a construction.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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See 3 more reviews by Negroycanche for Miami
Ask Negroycanche about Casa Moderna Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Public Relations Manager at Casa Moderna Miami, responded to this review
March 12, 2013
Thank you for taking the time to share about your experience at Casa Moderna, we value all feedback to ensure we are offering the top level of service to all guests. The new Art Museum and Science Museum are being built right across the street and we too will be happy once these new attractions are complete and open. We hope that you did enjoy celebrating your special occasion with us and we apologize for not getting something extra special to you. We do look forward to your next visit and if we can help with anything please contact us at concierge@casamodernamiami.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brattleboro, Vermont
1 review
1 helpful vote 1 helpful vote
“Hello? Are you there?”
5 of 5 stars Reviewed February 20, 2013

The best part of our stay at the Casa Moderna was how clean the room was. Almost everything else fell away in quality from there. One is not able to get their own ice so a 40 minute wait with several calls to the front desk ensued. The ice finally arrived as we left for dinner - our romantic idea for an in-room cocktail lost. Unclear entrances and signs saying "use other door" were the welcome. The hotel seems an afterthought to the overall building which is a condo. The front desk staff were not particuarly friendly and certainly not knowlegable about things like getting ice to a room or understanding the intricacies of an over designed room phone. In a nut shell: Beautiful rooms and bathrooms, little follow-up to have the administration of the hotel match its physical presence.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Richard E about Casa Moderna Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Casa Moderna Miami

Also Known As:
Tempo Miami Hotel Miami
Tempo Miami Hotel
Address: 1100 Biscayne Boulevard, Miami, FL 33132 (Formerly Tempo Miami)
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Miami
#7 Luxury Hotels in Miami
#18 Family Hotels in Miami
#28 Business Hotels in Miami
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Casa Moderna Miami is located in the heart of downtown Miami at the crossroads of Miami's entertainment district and South Beach. Catch a game at American Airlines Arena, see a show at the Adrienne Arsht Center for the Performing Arts or stay at Casa Moderna before and after a cruise. With deluxe accommodations, a stylish lounge, 8,000 square foot Spa, fitness center and 14th floor sky pool deck; Casa Moderna Miami is quickly becoming the premier luxury hotel in Miami. ... more   less 
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