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“Don't Go!!” 1 of 5 stars
Review of Spa at Icon Brickell

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Spa at Icon Brickell
485 Brickell Avenue, Miami, FL (Downtown)
305 503 0369
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Ranked #127 of 178 activities in Miami
Miami, Florida, United States
1 review
“Don't Go!!”
1 of 5 stars Reviewed January 22, 2012

Just wanted to let you know about an experience that I had at Icon Brickell
tonight. I will try to make it short. I am a professional here in south Florida.
I have lived in south Florida most of my life.I was just appreciating
the beauty of the area and how finally the downtown area is getting some
character . I was blown away in the treatment that a friend of mine experienced
at Icon Brickell. She passed out while waiting in line to go into a lounge. She was
carried into the lobby. I asked the person who I thought was a clerk if he
could help and get her a cup of water. I was shocked at his response. He looked
at me and said . If this girl is gonna throw up, get her outside. I was
astonished. Mind u! We are not a group of teenagers or hooligans looking types.
Not that it should matter but We are all over
the age of 40professionals and very sober. I asked him why would he
responde this way especially since he could see that someone is obviously in distress. He
stuttered and said I just don’t want anyone to throw up and it would cost her. I reminded him that
this is a human and not an animal sitting in front of him. He then told me that
he was Robert polido. The director of the place. I quickly got my car . Picked
up my friends and took off.

I was reminded again!! Why I don’t go to that area and stay mostly in Aventura
and in Broward county. The dogs in the grove got better treatment then my sick
friend in that place.

Visited January 2012
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3 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Chicago, Ilinois
Senior Contributor
28 reviews 28 reviews
8 attraction reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 24, 2011

I can't even begin to tell you what a wonderful experience this was. I booked a massage for a Monday and had the whole place to myself. The locker rooms were fabulous. They had plunge pools, hot tubs, steam rooms and a juice bar. The service was impecable. Marcelino was my massage therapist and he was awesome. I would love to plan a whole weekend around this spa. Can't recommend it enough.

Visited January 2011
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
47 reviews 47 reviews
8 attraction reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
“Best way to spend a day”
5 of 5 stars Reviewed February 2, 2010

Was in Miami with a group of friends for a birthday celebration. The ladies decided to spend an afternoon at the Viceroy getting massages and lounging. A one hour massage was $115, and that gave access to the spa facilities all day, which included plunge pools/jacuzzis, steam room, sauna and the outdoor roof deck pools. The place was amazing with sweeping views of Miami Beach from the 15th floor. My masseuse was Luis - highly recommended. An amazing deep tissue massage. Once the sun set we headed up to the bar on the 50th floor. Gorgeous. At this price, I felt this spa day was an excellent value in an otherwise very expensive city. When it comes to going out in Miami, $115 doesn't get you much. But here, it got me one of the most relaxing and elegant days ever.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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