My girlfriend and I booked via groupon, and the whole experience from start to finish is cant be described in words! The service from Haley(the busiest girl in the world) was 1st class. She had us all prepared for our 1 hour Jet Ski session within 20 minutes of arrival! Suited and booted, we headed off with our guide( I forgot his name but a really awesome guy, really funny and genuine legend) along the beautiful coastline. Within 300 metres of riding our Jet ski, we spotted dolphins which made what would've already be an amazing trip, something beyond our wildest expectations. We then cruised/flew past a few amazing homes and sights, stopping along the way to take pictures and swim etc. Our guide kept us upto date with location and also set a really fun pace for you to chase after him. Scary, crazy and fun all rolled into an amazing one hour.
The one thing I will say, and I can probably guess a few people who have left negative comments will have experienced this is, BE ON TIME. You have to understand how busy these guys can get, they run a tight schedule and if your annoyed that you missed your chance because you were 10 mins late, it is your own fault. I only had to watch Haley for 5 minutes to understand the pressure these guys are under, and its not even peak season. While she had everything under control, she can not control you guys being on time, and that is one of the most important factors. It's unpleasant for her, it's unpleasant for you if you miss your slot. BE ON TIME. It's really easy to find, aim for Bayside mall or the American Airline Centre, if you can see any of these then your less than 5 minutes away.
Once again, I cannot rate these guys highly enough, ideal for anyone, reasonably priced and excellent service.
Jake and Hattie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.