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“Safe, secure with little ambiance ” 4 of 5 stars
Review of SpringHill Suites by Marriott Miami Airport East/Medical Center

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SpringHill Suites by Marriott Miami Airport East/Medical Center
3.0 of 5 Hotel   |   1311 NW 10th Avenue, Miami, FL 33136 (Downtown)   |  
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Ranked #46 of 110 Hotels in Miami
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Safe, secure with little ambiance ”
4 of 5 stars Reviewed yesterday NEW

We use this hotel because of its proximity to the hospital and the special room rates offered family members at Ryder clinic. Staff are average; rooms are spacious and clean. Hotel is quiet unless there's a cruise pre-party while you stay. Proximity to loved ones hospitalized nearby make it the choice hotel. If you are visiting Miami for fun and pleasure and have no need for access to the talented hospital care -- go elsewhere.

Stayed March 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
    100
    144
    76
    35
    18
See reviews for
131
80
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61
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 4 days ago NEW

I just stayed at a SpringHill Suites the week prior to this visit in another state and the experience was perfect. In comparison, this hotel is lacking the details. There was no tea in my room, there was hair in the bathroom and the ironing board cover (which I needed because I was traveling for an interview) did not fit the board, which left it wrinkled and therefore useless. However, on a positive note, I can say that the staff were friendly.

Room Tip: The hotel is off a busy street, but from my room I could hear road noise.
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  • Stayed January 2015, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, 2 days ago
Thank you for taking the time to share your feedback regarding your stay at the Springhill Suites Miami Airport East Medical Center. In an effort to improve our service I will share your comments with the team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everytime that I come to Miami VA, I stay here. I tried another place last night and came back to SpringHill. Perfect up to date rooms and food.......well, what can I say. Perfect. Never had a bad visit.

Room Tip: All rooms are good. Interstate to one side and a neighborhood with a rooster to the other. The int...
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  • Stayed February 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, 5 days ago
Thank you for taking the time to share your comments regarding your stay at the Springhill Suites Marriott. I am glad you continually enjoy your stay. With a spirit to serve, we strive to continuously exceed your expectations and are delighted to hear this was done. We look forward to seeing you on your next visit.
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Chattanooga, Tennessee
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great location to navigate Miami for Business. Parking was excellent and access to the highways was simple. The staff was great, every request was met and exceeded. The bar/restaurant was great and everyone made sure that everything was handled. Overall, it was perfect.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, 1 week ago
Thank you for sharing your honest feedback regarding your stay at the Springhill Suites Marriott. We are glad you were able to enjoy our central location and the staff service exceeded your expectations. We look forward to seeing you on your next visit to Miami
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Madison, Missouri
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very nice the rooms are very nice and roomy very updated. The view is fantastic of course with Miami as the view. The restaurant was less than desirable however the food was delicious and the service was the most horrible service I've had anywhere in the entire planet. The waitstaff was just plain lazy. Luckily the cooks are on their toes and made a delicious meal.

Stayed February 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, 1 week ago
Thank you for taking the time to share your comments regarding your stay at the Springhill Suites Marriott. Your comments, both positive and negative, ensure we provide a better level of service in the future. I am glad you enjoyed our spacious rooms and our amazing cuisine. I am truly sorry the service piece fell short and will share your comments in an effort to improve our service.
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Savannah, Georgia
Top Contributor
102 reviews 102 reviews
9 hotel reviews
Reviews in 36 cities Reviews in 36 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is actually a good hotel with a decent little bar and restaurant in it. While I wouldn't stay here more than a couple of nights and with business in the area, it is very conveniently located to the various U of Miami hospitals which are only a few hundred yards away.

Stayed February 2015, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, 2 weeks ago
Thank you for sharing your comments regarding your stay at the Springhill Suites Miami Airport East Medical Center. We are glad you enjoyed your stay and had a chance to dine at our 1311 Restaurant. We look forward to seeing you on your next visit to Miami!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel because it had an airport shuttle. The website doesn't say it runs after 6 am. We reserved a cab for early in the morning. When arriving at the desk, staff very helpful, however, said getting a cab early is an issue. Cab was 30 minutes later than requested. Eventually, front desk staff said they'd drive us to Airport in their own car so we wouldn't miss our flight. Hours of shuttle service should be posted on their site. If you don't have to depend on shuttle, it's an adequate hotel.

  • Stayed February 2015, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, 2 weeks ago
Thank you for taking the time to share your comments regarding your stay at the Springhill Suites Marriott. I will share your comments with the appropriate team to ensure all information is current on the website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott Miami Airport East/Medical Center

Address: 1311 NW 10th Avenue, Miami, FL 33136
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #46 of 110 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Miami Airport East/Medical Center 3*
Number of rooms: 198
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Also Known As:
Springhill Suites By Marriott Miami Airport East/Medical Hotel Miami

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