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“Overnight stay for cruise before and after” 3 of 5 stars
Review of SpringHill Suites by Marriott Miami Airport East/Medical Center

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SpringHill Suites by Marriott Miami Airport East/Medical Center
3.0 of 5 Hotel   |   1311 NW 10th Avenue, Miami, FL 33136 (Downtown)   |  
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Ranked #46 of 110 Hotels in Miami
Suffolk, Virginia
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Overnight stay for cruise before and after”
3 of 5 stars Reviewed June 7, 2014

Called and checked before arrival about shuttle from airport. Was told call when arrive at airport after retrieving luggage and it will be about 15 minute wait. We'll got in late Friday night called after retrieving luggage waited over an hour called back 5 times and was told the shuttle was on way twice and at airport three times before it actually arrived to where my hubby, son and I waited. Finally after an hour and a half the shuttle showed up. No apology from driver just drove while trying to make small take about Miami. Found out that the hotel offered shuttle every half hour to cruise terminal for $8.00 per person. Then I call a taxi and found out that would be around $15.00 so we choose the cheaper choice and not the shuttle. By the way the taxi costed 11.75 metered. Arrived at hotel the room was decent, liked the fact that the toilet was separated room from the shower and room was large with lots of storage space. Because we got in so late all we could do was go to sleep and we where happy too after standing for so long.

After our cruise I did not call the hotel for shuttle instead took a taxi and returned for early check in. A room was available facing the highway on high floor but that didn't matter to us as we where happy to have a room. Hubby decided that because our flight was not leaving until the next day until 7 pm we should just rent a car to see some of the city. It cost $15.00 for parking a night in a secure parking lot. The down side to that was it is cramp and many blind spots. The hotel was willing to keep our luggage for free while we went on our tour the next day however because we rented the car from the airport we just easier to keep it in the trunk of car.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 9, 2014
Thank you for sharing your feedback. I will address with the team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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388 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Cocoa Beach, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 28, 2014

We were looking for a place to stay 1 night before a cruise out of the Port of Miami. The hotels around the port get $30-45 for overnite parking so we decdied on the SpringHill Suites about 10 minutes away. (Overnite parking in their secured garage was only $15).
The hotel was clean and comfortable. Staff friendly. Nice little bar downstairs where we ordered some munchies and brought back up to the room.
All in All - convenient, clean & comfy ... a good stay :)

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, August 1, 2014
Thank you for your feedback, come back and see us real soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, Va
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 27, 2014

Close to the airport, staff was great, beer and wine offered at night, If I need to stay near the airport again, this is were I will choose. King Bed with 2 doubles in the next room, 2 bath rooms and a living area

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, August 1, 2014
Thank you

come back and see us real soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jupiter, Florida
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 15, 2014

We stayed at Springhill while our son was having surgery at University of Miami Hospital. The room was clean the beds were comfortable enough. The biggest attraction was the proximity to the UM/Jackson Memorial Hospital complex, and the fact that there is a free shuttle back and forth to the hospital (and a paid shuttle to the airport). One could also walk the half mile or so to the complex. Parking is an additional $15 per night and valet service is not available. The small attached parking garage is quite crowded with small spaces, and has lots of blind corners. Of course, I'm not a fan of parking garages of any size, so perhaps that's just my personal bias.

Breakfast was the typical free hotel breakfast with an assortment of fruits, cereal, yogurt, rolls and toast, as well as prepared scrambled eggs. I have no complaints but I think my husband felt that it was not up to Marriott's standards of being a little upscale. It was nothing fancy, but it was a more than adequate place to sleep during our hospital vigil. Overall, I'm calling it average: quite adequate but nothing to get excited about.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, May 16, 2014
Thank you for taking the time to share your feedback regarding your stay at the Springhill Suites Miami Airport East/ Medical Center. I will share with the team. Please feel free to contact me if I be of further assistance to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cayman
Top Contributor
54 reviews 54 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 14, 2014

Stayed here for a conference I had in downtown Miami. It was nice, the staff was friendly, room was big and clean. Nice shower area. Had a microwave and small fridge which came in handy. I stayed on the 3rd floor which was very quiet. There is a laundry area also with coin machines and a pretty good breakfast nothing fancy just the basic eggs, cereal, fruits, juice, pancake etc.
The a/c is a little noisy but did not affect sleep.

The taxi to downtown Miami cost about $15. You need a car to get around. I would stay here again.

Room Tip: Rooms on the 3rd floor was good I stayed in 301
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, August 1, 2014
Thanks Jim

we hope to see you back soon

Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port-au-Prince, Haiti
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2014

From the pull-out sofa bed in the little 'sitting room', to the 'study' nook (complete with desk and lamp and a magazine rack, to the spotless stand-alone lavatory and beautiful shower and dressing area, this is an extraordinarily well-designed hotel. Whoever put it together was smart enough to put in an extra-long luggage rack (attached to the wall above the floor air-conditioner) and running the length of the window. Ergo, you can put two suitcases on it. Very convenient. The colour scheme is soothing and cool - pale turquoise and greens and greys - the staff seem very friendly and helpful, they run timed free shuttles to the hospitals, malls, airport etc. The neighbourhood is a bit grotty to one side, but on the other, it's 'Medical City'. A good place to stay.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, August 1, 2014
Thank you for your comments, I'll certianly pass them on to our designer as this is a totaly custom hotel
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Detroit, Michigan
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 12, 2014

I will not stay here again unprofessional. Service was terrible they had security to come up and help with the ac and he was dumb as rocks call they don't answer and caught house keeping come out are room when we got to where we was going are camera was gone

  • Stayed May 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, May 13, 2014
Thank you for sharing your feedback regarding your stay at the Springhill Suites Miami Airport East/ Medical Center. Service is our top priority and I will share this with the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott Miami Airport East/Medical Center

Address: 1311 NW 10th Avenue, Miami, FL 33136
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #46 of 110 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Miami Airport East/Medical Center 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Miami Airport East/Medical Hotel Miami

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