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“Amazing hotel, Sketchy area...” 4 of 5 stars
Review of SpringHill Suites by Marriott Miami Airport East/Medical Center

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SpringHill Suites by Marriott Miami Airport East/Medical Center
3.0 of 5 Hotel   |   1311 NW 10th Avenue, Miami, FL 33136 (Downtown)   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #61 of 131 hotels in Miami
Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Amazing hotel, Sketchy area...”
4 of 5 stars Reviewed June 18, 2013

We had a little trouble at check in. I believe because the 2nd shifters were ready to leave. There were 3 of us and we had confirmed 2 double beds prior to us arriving. When we got there we were informed that there were no more 2 double beds and the shuttle was full all morning. Our primary reason for staying at this location was so that we could catch the shuttle back to the airport since we had a very early international flight. I looked online and saw that they still had double beds available. After causing a little bit of a fuss and them switching shifts, the night auditor(REALLY NICE) switched our room to a 2 double bed and paid for our cab the next morning.

The area, not so great. The hotel is definitely a gem. I don't think its safe to walk anywhere in that neighborhood so have the front desk call a cab for you.

The room was nice clean and extremely spacious. I LOVED the fact that the toilet was in a separate room than the shower. The beds, I could sleep in forever! Would definitely go back!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 25, 2013
Thank you for your feedback, we're happy you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • English first
  • French first
  • German first
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  • Portuguese first
  • Spanish first
  • Any
English first
Tumkur, Karnataka, India
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 5, 2013

This place is located near the health district and near American airlines Arena. The downtown is near by. The South beach is just 15 minutes from here. The Suites were clean and spacious. The internet access was free. The breakfast was good. Accidentally met a family from my native , who were also staying in the same hotel. We had a good time.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, we’re happy to know that you enjoyed your stay and I’ll be sharing your comments with our team
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 1, 2013

Stayed at this hotel before.Hotel has excellent staff working there but was told they recently have new management. I went to lobby for a cup of coffee to be told none available during day, I went to buy starbucks(lobby has a small one) and was told by server they have no training.I had the opportunity to meet this manager and expressed my concerns only to be told it is what it is. He needs a good training class

Stayed May 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, I have addressed your concenrs and ensure this will not happen again
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed May 31, 2013 via mobile

Very central Miami location. Easy access to highway. Great for business travel. Rooms are exceptionally clean. No noise from highway next to hotel. Front desk staff very friendly. Giovanni stood out as most helpful among the hotel staff who assisted me during my overnight stay. Provided great recommendations for dining. In-house restaurant/bar/Starbucks is good alternative if your just looking to have a bite or a drink. Does charge for overnight parking which considering its location isn't out of line. Will stay here again while on business in Miami.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, Public Relations Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, we’re happy to know that you enjoyed your stay and I’ll be sharing your comments with our team
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 29, 2013

Very convenient to the Medical Center, especially so since there is a shuttle to it. Our room was large, clean, quiet, the wi fi free. We did not attempt to find the swimming pool which apparently is too small. Did not use the garage or the restaurant. The breakfast adequate and free. The staff friendly but not very knowledgeable about what to see in Miami. No good restaurants in the vicinity. As I said above the place's advantage is its proximity to the Medical facilities of Miami and the free shuttle to and from them (also to and from the Miami International Airport). But one needs a car to venture beyond the Clinics. The cost for a visit to two just OK small Museums was $80.00! Around $25.00 each way not including the tips!

Room Tip: Room 739 has a view of the Miami skyline
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, we’re happy to know that you enjoyed your stay and I’ll be sharing your comments with our team
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hoboken, nj
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2013

the staff were very friendly and helpful, the continental breakfast was good but the tiny cups for juice barely quinched the thirst...the location is good if you dont mind walking to the train and learning your way around...which was not too far away. the room was fantastic!!! it was just the right size for two people. i would stay again if its for a short stay very close to airport which is a plus

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 25, 2013
Thank you for shring your feedback, we're happy you enjoyed your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 25, 2013

The best part of the hotel were the room and the breakfast. Hotel is located in non desirable location you have to pay $15 plus tax to park in the garage. No real outside area, the pool was extremely small, at first I thought it was a hot tub. The restaurant was a tad expensive, we paid $71 for a sandwich and 3 hamburger and 3 drinks.

Room Tip: It was ok to stay for a night but I would recommend staying several days.
See more room tips
  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 25, 2013
Thank you for shring your feedback, we're happy you enjoyed your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites by Marriott Miami Airport East/Medical Center

Also Known As:
Springhill Suites By Marriott Miami Airport East/Medical Hotel
Springhill Suites By Marriott Miami Airport East/Medical Hotel Miami
Address: 1311 NW 10th Avenue, Miami, FL 33136
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #61 of 131 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Miami Airport East/Medical Center 3*
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