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“NOT BAD WHEN PASSING THROUGH” 3 of 5 stars
Review of SpringHill Suites by Marriott Miami Airport East/Medical Center

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SpringHill Suites by Marriott Miami Airport East/Medical Center
3.0 of 5 Hotel   |   1311 NW 10th Avenue, Miami, FL 33136 (Downtown)   |  
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Ranked #61 of 129 Hotels in Miami
naperville, il
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
58 helpful votes 58 helpful votes
“NOT BAD WHEN PASSING THROUGH”
3 of 5 stars Reviewed April 14, 2013

I caught an earlier flight for my vacation due to weather but it resulted in a Miami layover. This was the only available hotel in the area. It's a $30 (including a tip) cab ride from the airport if you are arriving after 11 PM. The staff was extremely helpful when I called with questions prior to arrival. The morning breakfast was typical. The hotel, despite the location, was extremely clean. The rooms were well appointed and I was really very impressed. The only downfall was the location of the property... it appeared to be in a very questional area of town... and the morning roosters were alive and crowing... considering this... it was overpriced.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time and sharing your feedback, we take all our feedback and use them to improve our service and product. I’ll be sharing your comments with our team and ensure we implement action to ensure we address your concerns
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Cayuga, ontario Canada
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 12, 2013

We booked a one night stay at this hotel prior to a cruise. It was very convenient for that purpose...we also were able to leave our vehicle there in the secure parking lot for the duration of our cruise. We were greeted promptly and the girl was very friendly. My only issue with check in was that there was only one luggage cart and someone else had it. Our room was very nice and comfortable. Breakfast was included and it was very good. After our cruise, we took a taxi back to the hotel, grabbed a coffee in the lobby, got in our car and drove away...no muss, no fuss. The location is not close to restaurants or shopping, and it was tricky to find...even for our taxi driver but overall, a nice stay - expensive, but nice and typically Marriott dependable.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, we’re happy to know that you enjoyed your stay and I’ll be sharing your comments with our team
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 9, 2013

This hotel was expensive and you still had a parking fee. I stayed a week because I had too.
The staff was stretched and was multi-tasking. The shuttle service was not reliable. I walked
from the hospital many days. I wonder about hotel security because there were pizza flyers under my door everyday from intruders. Eight nights cost me $1700.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 25, 2013
Thank you for sharing your feedback, we're happy you enjoyed your stay, we will however be discussing your concerns with our teams to ensure evryone has a perfect stay.

Our Personal Best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boynton Beach, Florida
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 8, 2013

We have stayed at the Miami Springhill Suites hotel several times when we travel to Miami for Volleyball tournaments at the convention center in Miami. The rooms are great for our players (often 2 kids in room with an adult). The separated sink/restroom from the main bathroom is convenient when traveling with multiple people. The area of the hotel is not the greatest, but this is a urban area of Miami right in the heart of the medical district. The parking garage is great and we always feel safe in the hotel. The drive to the convention center is quick and convenient. Free breakfast in the morning is also a plus when traveling with kids. They always seem to enjoy it. Sometimes we get back late to the rooms,so it would be great if the food offerings at the hotel were open a ltittle later. But when we do make it in time (I believe 10pm), the food has always been good in the bar area.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, we’re happy to know that you enjoyed your stay and I’ll be sharing your comments with our team
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hernando, Florida
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2013

We often stay in Springhill Suites. We stayed here the night befor a cruise. It is not in a good neighborhood, we felt safe in the room. We would not walk the area however. We had a car, so there wasn't a problem with the isolation. The parking garage requires a room key to open the gate. The room was very clean and comfortable. There were plenty of tables for breakfast and very short line. We would stay here again if we were flying out the next day or taking a cruise. However, for a vacation stay, we would choose a hotel in a more interesting neighborhood.

Room Tip: Rooms opposite the highway are much quieter.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time to share your feedback, we’re happy to know that you enjoyed your stay and I’ll be sharing your comments with our team
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona, USA
Top Contributor
189 reviews 189 reviews
49 hotel reviews
Reviews in 63 cities Reviews in 63 cities
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed April 2, 2013

The Springhill Suites Miami Airport East has very decent rooms, but the neighborhood leaves a lot to be desired (we had to drive though a "slum" to get to it). Breakfast area (free) was so crowded and so small that it took twenty minutes of standing in line to partake of it. Check-in was also a bit of a problem because there were only two receptionists with a lobby full of waiting guests. Hotel rates (including free wi-fi are very reasonable, but parking on-site was an additional $15 per night. On the whole we were supposed to be there three nights, but left after one and found a better (but a bit more expensive) 3-star hotel by the airport.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 25, 2013
Thank you for sharing your feedback, we're happy you enjoyed your stay, we will however be discussing your concerns with our teams to ensure evryone has a perfect stay.

Our Personal Best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
123 reviews 123 reviews
30 hotel reviews
Reviews in 58 cities Reviews in 58 cities
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed April 1, 2013

Very bad location, rooms are reasonably appointed BUT NO SAFE in room. Too busy in lobby with insufficient staff. Had to stay there due to lack of availability in Miami BUT NEVER AGAIN. Had booked 3 nights and fortunately found another hotel for the next 2 nights.

Breakfast was like being back at University in the Cafeteria BUT 10 steps down. Very crowded, poor choices on Buffet.

Overall a very low class property and other people were stuck there due to time of year in Miami. If you have a choice of this or sleeping on the beach...take a chance and sleep on the beach!!!!!!

Room Tip: Don't stay here
See more room tips
  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, June 11, 2013
Thank you for taking the time and sharing your feedback, we take all our feedback and use them to improve our service and product. I’ll be sharing your comments with our team and ensure we implement action to ensure we address your concerns
Thanks again for taking the time to let us know about your stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott Miami Airport East/Medical Center

Address: 1311 NW 10th Avenue, Miami, FL 33136
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #61 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Miami Airport East/Medical Center 3*
Number of rooms: 198
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Also Known As:
Springhill Suites By Marriott Miami Airport East/Medical Hotel Miami

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