I stayed one night at this property for business in central Miami on a promotional $118/night AAA rate. The hotel is nicely apportioned, attentive front desk staff, clean lobby area. Parking is marginal for check-in, one narrow semi-circular drive leads to the front desk area off a busy street, the street itself is marked "no parking", it would be very easy to get blocked up in the single-car drive. The property has a parking garage on-site, room key access opens the gate. Spaces are somewhat tight and it's somewhat difficult to navigate in and out of spaces due to the large amount of over-sized vehicles parking in the small-ish spaces. One elevator for the parking garage led to the main lobby, you caught another elevator to the guest floors.
Room was clean and nicely decorated, I had a two bed Queen studio room. Clean internal hallways. The Paul Mitchell amentities advertised by the hotel are small hotel-sized bottles, not the larger bottles pictured on the website. Good hot water and plenty of flow. Bedding consisted of memory-foam beds that had some body impression but adjusted after a little while, hotel gives you a choice of pillows between feather and foam (the foam pillow was fine). No problems with express check-out. Lot of taxes/fees, example is the $15.00/day fee for parking with $3.10 tax added on. A $118 bill ended up being $153 with all the added taxes & fees. Personally I would not walk outside the property after hours unless I had to, but Miami PD seems to keep an eye on the hotel. I ran into two officers enjoying the complementary breakfast this morning.
Breakfast buffet, in my opinion, was marginal. There were things missing such as pastries which you can get on Choice or Hilton stays that were missing from the Springhill menu. There were three hot dishes, scrambled eggs, pork sausage patties, and scrambled eggs. A third (different) hot dish of some kind would have been nice, and which you can get normally at many upscale hotels. No apple juice, just orange and cranberry out of the juice machine. The buffet was only semi-well maintenanced, the cold water was out the entire time I was eating. Cleanliness was medium, not outstanding.
All in all this was a good stay, with some exceptions as outlined above. This property was very convienent to the location I needed to go, so location rather then pricepoint dictated my hotel selection this time. I'd stay at this property again if I had to come back to this part of Miami, although my wallet is still wincing a little bit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 11, 2012
Thank you for staying with us and providing your feedback. I am glad you enjoyed your stay. Your review mentioned our breakfast buffet. I wanted to let you know that I am happy to say that due to customer feedback, the SpringHill Suites brand will be making changes to our breakfast menu currently scheduled to begin in the Spring of 2013. Thank you again for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.