We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save Saved
You added SpringHill Suites by Marriott Miami Airport East/Medical Center to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
SpringHill Suites by Marriott Miami Airport East/Medical Center
3.0 of 5 Hotel   |   1311 NW 10th Avenue, Miami, FL 33136 (Downtown)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Great Florida Savings!
Ranked #61 of 130 hotels in Miami
Marbella, Spain
Top Contributor
95 reviews 95 reviews
13 hotel reviews
Reviews in 45 cities Reviews in 45 cities
24 helpful votes 24 helpful votes
“I came with fear”
4 of 5 stars Reviewed November 30, 2012

I already had made my reservation at SpringHill Suites when I started to look up the reviews of the hotel. Some of the reviews were horror stories, but as I only had to stay for one nite, I desided to stick to my reservation,
Arriving at Miami Airport I called the hotel to get the shuttle. I had to wait for 30 min. which I thought was a bad start of my stay....maybe the reviews were right after all ??? Then, the shuttle driver was really kind and arriving at SprinHill Suites, the receptionist apologized for the delay. My check in at the hotel was fast and efficient and everything was explained to me ( restaurant location, breakfast location and hours ect.). My suite was well equiped and clean, and yes, there were some pizza ads under the door, but it wasn´t a big deal to pick them up and throw them in the rubbish bin. The bed was very comfy and spotless. My room was facing the main road, but no noise from the road was heard in the room ( unless I pressed my ear to the window. The bath room was clean and hed everything you need. The (free) breakfast was good - something for every taste and plenty of everything. The internet connection was fast ,which was a plus as I had quite a lot of work to finish during my stay. The internet in the reception was perfect as well and I could print out what I needed there.
Check out was as easy as the check in and the shuttle to the airport left exactly at the announced hour.
I have used different kinds of Marriott hotels during the years and SpringHill Suites is Marriott standard in the price range. You can´t compare it to Ritz Carlton neither by quality nor by price

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIAHD, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, December 11, 2012
Thank you so much for staying with us at the SpringHill Suites by Marriott Miami Airport East Medical Center and for providing your feedback. My apologies for the delay on the shuttle; I am glad you enjoyed your stay and the accomodations. Thank you again.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

303 people have reviewed this hotel

Traveler rating
    78
    119
    62
    31
    13
See reviews for
105
63
22
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
East Central Florida
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 29, 2012

I stayed one night at this property for business in central Miami on a promotional $118/night AAA rate. The hotel is nicely apportioned, attentive front desk staff, clean lobby area. Parking is marginal for check-in, one narrow semi-circular drive leads to the front desk area off a busy street, the street itself is marked "no parking", it would be very easy to get blocked up in the single-car drive. The property has a parking garage on-site, room key access opens the gate. Spaces are somewhat tight and it's somewhat difficult to navigate in and out of spaces due to the large amount of over-sized vehicles parking in the small-ish spaces. One elevator for the parking garage led to the main lobby, you caught another elevator to the guest floors.

Room was clean and nicely decorated, I had a two bed Queen studio room. Clean internal hallways. The Paul Mitchell amentities advertised by the hotel are small hotel-sized bottles, not the larger bottles pictured on the website. Good hot water and plenty of flow. Bedding consisted of memory-foam beds that had some body impression but adjusted after a little while, hotel gives you a choice of pillows between feather and foam (the foam pillow was fine). No problems with express check-out. Lot of taxes/fees, example is the $15.00/day fee for parking with $3.10 tax added on. A $118 bill ended up being $153 with all the added taxes & fees. Personally I would not walk outside the property after hours unless I had to, but Miami PD seems to keep an eye on the hotel. I ran into two officers enjoying the complementary breakfast this morning.

Breakfast buffet, in my opinion, was marginal. There were things missing such as pastries which you can get on Choice or Hilton stays that were missing from the Springhill menu. There were three hot dishes, scrambled eggs, pork sausage patties, and scrambled eggs. A third (different) hot dish of some kind would have been nice, and which you can get normally at many upscale hotels. No apple juice, just orange and cranberry out of the juice machine. The buffet was only semi-well maintenanced, the cold water was out the entire time I was eating. Cleanliness was medium, not outstanding.

All in all this was a good stay, with some exceptions as outlined above. This property was very convienent to the location I needed to go, so location rather then pricepoint dictated my hotel selection this time. I'd stay at this property again if I had to come back to this part of Miami, although my wallet is still wincing a little bit.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIAHD, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, December 11, 2012
Thank you for staying with us and providing your feedback. I am glad you enjoyed your stay. Your review mentioned our breakfast buffet. I wanted to let you know that I am happy to say that due to customer feedback, the SpringHill Suites brand will be making changes to our breakfast menu currently scheduled to begin in the Spring of 2013. Thank you again for staying with us.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 24, 2012

I am a Marriott VIP. We stay at Marriott hotels almost exclusively so this review is upsetting to me to have to write. This was the worst stay ever. The room was not clean. Please see pictures attached. We received a coupon as a welcome gift that was for BOGO entrees. We ordered apps instead and were told that they would call after they were done. After 20 minutes, we went to get them and they told us that the apps would be done in 45 minutes. It was getting late but we accepted this and went on with our evening. We had dinner from pizza delivery before the apps were delivered to us within the hotel. Once we were ready for bed, we pulled out the extra blanket from the closet and unfolded it to find something akin to a blood stain on it. We called down for another blanket and again, were told that there would be a wait. It was bed time. We went down to find a manager and resolve the situation. We received a clean blanket and an hour later, one was delivered to our door as well. After getting a new blanket, we received an email notice on our phone alerting us to a charge on our bank account. Apparently, Marriott not only charged the card that we gave them at check in but also their account of record. After several tries with the night attendant and the morning manager, this was resolved. It was all a bit much before a cruise. I will never stay there again and may not stay with Marriott if VIPS are treated this way.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas L, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, July 26, 2013
Thank you for your feedback, we take all our guest comments and always look for ways to improve.
We hope to see you back soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Jamaica
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 6, 2012

This is a nice, unassuming little hotel. The staff was very friendly ad helpful especially Ronald who works at the front desk. The decor of the rooms were very retro-modern and i loved it. SpringHill suites is very good if visiting persons at the hospital or if laying over before a flight or eve a cruise. We stayed there the night before our cruise. The hotel has a shuttle to pick you up from the airport and they have shuttles to almost everywhere including Bayside. They also have a shuttle to the Cruise Port which cost as little as $10. There is a complimentary breakfast which is also good in the morns. Complimentary tea and coffee is also available in the lobby. The hotel also has a restaurant and a Starbucks right in the lobby. I would recommend this hotel to anyone at anytime.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIAHD, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, December 11, 2012
Thank you for staying with us and providing your feedback regarding your most recent stay at the SpringHill Suites by Marriott Miami Airport East/Medical Center Hotel. I am glad you enjoyed your stay and I look forward to welcoming you back soon.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largo, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 5, 2012

I have stayed at this property on several occassions, it is conveniently located near Jackson Memorial where I am receiving treatment. The front desk staff could not be more welcoming, they greet me with a smile and a warm hello which makes me feel welcome. The shuttles to the hospital and surrounding facilities are a great asset, the drivers are terrific. Luis is a gem, he is very sociable and caring, he remembers me from past stays. The area is not the greatest but I am comfortable walking around during the day. I will use this hotel again.

Room Tip: I like the rooms with the walk in shower.
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIAHD, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, November 6, 2012
Thank you for providing your feedback on your most recent stay at the SpringHill Suites by Marriott Miami Airport East Medical Center. I also want to thank you for your loyalty as a repeat guest and for the kind words you shared about our staff members and I will be sure to share your feedback with them.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bedford
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2012

Enjoyed this hotel for a brief stay before hitting a cruise. The shuttle at $5/ea was a nice benefit. The lounge was taxed the night we stayed and the poor girl running the show had a horrible time keeping up. Breakfast is a bit of a madhouse, but very reasonable considering the price (Free)
The room was very comfortable and the staff tried very hard to make it an enjoyable stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIAHD, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, November 5, 2012
Thank you for taking the time to share your comments regarding your stay at The SpringHill Suites by Marriott Miami Airport East Medical Center and for making me aware of staffing challenges we had in our restaurant during the evening hours. My apologies for any delay in service. We typically staff our restaurant based on our projected occupancy. Thank you again for taking the time to write and for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gresham, Oregon
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 30, 2012

Stayed here as a lay over for a cruise. The hotel was clean and updated. The staff was very helpful and accommodating.
They offer an airport shuttle, however, you can't call ahead with the flight time and we waited close to 20 minutes for the van to arrive. They offer rides to the local mall and cruise ships for $5 per person which is very reasonable.
The area is inner city and I wouldn't have felt comfortable walking around at night but was fun to explore during the day. The medical center is very close so many people are there for hospital visits and many students are at the hotel. There are a number of places to eat in the area and the hotel offers a dinner. I didn't try it.
The room was spacious and the bed was very comfortable. The toilet is in a separate room which is very nice, however, there is no place to hand towels in either bath area. Our particular room had a shower that leaked all over the floor.
Breakfast was usual with eggs, waffles, cereal, pastries. It was pretty crowded and I had to bus a table to find a seat.
Overall, I felt like this was a great value for the price and would stay here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIAHD, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review, November 5, 2012
Thank you for staying with us and for sharing your comments regarding your stay at the SpringHill Suites by Marriott Miami Airport East Medical Center.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to SpringHill Suites by Marriott Miami Airport East/Medical Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites by Marriott Miami Airport East/Medical Center

Address: 1311 NW 10th Avenue, Miami, FL 33136
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #61 of 130 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Miami Airport East/Medical Center 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Marriott, Tingo, Otel, TripOnline SA, BookingOdigeoWL, Despegar.com, Priceline, Hotels.com, Expedia, Agoda and Venere so you can book your SpringHill Suites by Marriott Miami Airport East/Medical Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites By Marriott Miami Airport East/Medical Hotel Miami

Owners: What's your side of the story?

If you own or manage SpringHill Suites by Marriott Miami Airport East/Medical Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.