Rarely have I met such nice and friendly desk staff as I dealt with at this Residence Inn. They made us feel very welcome and deserve to be commended for how they treat customers. As for the room, it was very spacious and offered a lot for the money--a kitchen, fast internet and a nice sitting area. Bed was reasonably soft but very few hotels (in my opinion) provide soft enough beds--but this one was pretty close. Breakfast was better than I expected. Although VERY crowded the quality was good--particularly the scrambled eggs (which are usually horrible on most hotel buffets). Not exactly cheap but a nice value.