I booked a 2-bedroom apartment via Booking.com and even before I got there I could experience the attention and courtesy of the hotel's staff. I sent an email to Alexandra (manager) to confirm my reservation and she informed that she had it in her system but under a different name. She corrected everything instantly and when we got there everything was set.
First things first: the staff is A-MA-ZING!! Everybody is so nice and makes you feel at home. Morgan and Nathalia were such dolls and Cesar was so patient with our 100+ suitcases and shopping bags!! The girls from the breakfast area were also very attentive and nice. To sum up: awesome people everywhere!
Now to the room: the 2 bedroom apartment is just huge! It easily accommodated our 5 girls crew, especially because it had 2 bathrooms! The full kitchen was very useful (it even has a dish washer) and the beds were quite comfy. The room was also very clean.
Breakfast was a perfect start to our shopping days, with fruit, different types of bread, cereal, yogurt, waffles, eggs, etc. Nothing to fussy but very good.
The hotel grounds are very clean and cute and also give you a feeling of safety, since it shares the lot with the Marriott and the Courtyard. Access by car is controlled (you have to swipe your room key) and since we stayed for more than 6 nights parking was free!
Don't be scared by the location. Even thought it is a few blocks from the airport not once did we hear the airplanes from our room. If you plan to go shopping at the different outlets, malls and Miracle Mile this hotel has the perfect central location for you.
I would recommend this hotel without blinking!