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“Great hotel!” 5 of 5 stars
Review of Hotel Urbano

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Hotel Urbano
3.5 of 5 Hotel   |   2500 Brickell Ave, Miami, FL 33129 (Downtown)   |  
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Special Price
30% off room rate
Ranked #16 of 130 hotels in Miami
Hamtramck, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
“Great hotel!”
5 of 5 stars Reviewed December 15, 2013

My Mom and I just needed a one-night stay the night before our cruise out of Miami. This was an excellent choice. The room was great and the staff was very pleasant and responsive. There aren't any restaurants or stores in the area, so the local trolley was a godsend. We took a ride up to Bayside, where we had a great meal and went sightseeing through Downtown Miami.

Before we checked out, there was a billing problem with the room. But once I called my travel company, the Hotel Urbano staff resolved everything within minutes. All in all, it was a great hotel and I will definitely stay here again!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, December 18, 2013
We're so happy you took the time to review your stay with us - we really appreciate your feedback! Glad to hear you had a chance to try out the Brickell Trolley....its a lot of fun, isn't it?! Travel safely and we hope to see you again soon!
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394 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Fircrest, Washington, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 9, 2013

Booked through "Hotels Tonight" app right off of my cruise.From port to door was 15 $ . Interior is modern chic with full bar and really decent bistro resturant. I originally only booked for one night but after staying that night I booked 2 more. Great staff walked me through the free trolly system and mono rail to light rail system back to Fort Laud airport for less than 20 $.
A+ stay for location and accomodations and staff

  • Stayed December 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, December 12, 2013
Thanks so much for reviewing your recent stay! We're so glad that you found us last minute on Hotel Tonight and loved our little hotel - come back and visit us again soon!
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Las Vegas, Nevada
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 25, 2013

I recently stayed at the Hotel Urbano for a family event and enjoyed the stay. The staff was friendly and helpful and the pool area was a plus. I stayed in a corner room (may be considered a suite) which provided ample room for my family. My one criticism of the hotel was the required valet parking. There is clearly a lot behind the hotel and they should make self parking available to those that want it. Other than that, I was very pleased with my stay.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, November 26, 2013
We appreciate your review of your recent stay with us and are so happy to hear you enjoyed the hotel! Travel safely and we hope to welcome you and your family again soon!
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Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 19, 2013

A very pleasant boutique hotel. Clean and well run. Attentive and helpful staff.

Location is the only negative on the crossroads of two busy roads and not in walking distance from other businesses like shops and restaurants.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, November 26, 2013
We're so thankful you took the time to review your latest stay with us - thanks for stopping by and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed November 14, 2013

We were in town for a wedding, and spent 3 wonderful nights in this hotel. The Staff was attentive, energetic, and knowledgeable, and always had a smile. 2 all stars are Nelson on the night front desk and Brian one of the valets; both have excellent customer service skills. The beds are comfy, the bartender serves good drinks, the food at the restaurant is excellent and the overall ambiance was excellent. The hotel is conveniently located and the best value for the money in town. We actually canceled our reservation at the Mariott and booked at this hotel. We saved one night's stay worth of money, and gained in customer service. I highly recommend this hotel and the next time we are in town we will stay here again. Nearly forgot, check out the fire by the pool everynight .... the atmosphere was fantastic, and it was incredibly easy to relax. Thank you to everyone at the hotel, our visit to Miami was relaxing and stress free.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, November 26, 2013
Thanks so much for taking the time to review your recent stay with us! We're so glad you liked our little boutique hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt Vernon ,NY
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 27, 2013

I know this review is late but I had death in the family and had to deal with alot of things. We stayed there September 25- 29 2013. My sister saw this hotel listed in Living Social and she said why don't we try this hotel. I was a little apprehensive but was pleasantly surprised. This hotel is very nice, staff was very friendly and professional, rooms clean and the value could not be beat. I have been to Miami before and stayed at the Hampton Inn Brickell and Sole of the Ocean both very nice hotels. Hotel Urbano is little far from downtown. But you can take a free trolley or the Miami Dade County Bus. They have a gym that is nothing spectacular but adequate enough to work out. The pool area is nice. Comfortable beds. We did not eat there, we went to Publix and bought cereal ,milk, fruit, yogurt but would go to downtown Brickell for dinner. I sought of wished they had laundry machines on site but would stay again.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, October 28, 2013
Thanks so much for taking the time to review you're latest stay with us. Please accept our condolences for the loss in your family - we hope your experience at the hotel made the unpleasant trip a little better. Please contact us directly if you will ever be in the area again sales@hotelurbanomiami.com
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2013 via mobile

Hotel Urbano has a very nice artistic flair to it. It is a beautiful hotel with lots of great art pieces spread through the entire building. The only downside is the hotel isn't in close walking distance to anything.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, October 25, 2013
Thanks so much for your review - we love to read feedback from our guests! We're so glad to hear you loved the art work - we're partnered with a local gallery to curate the collection quarterly so next time you come back there will be a new collection!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Urbano

Address: 2500 Brickell Ave, Miami, FL 33129
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 130 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Urbano 3.5*
Official Description (provided by the hotel):
Hotel Urbano is a stylish, urban boutique hotel with a resort flavor, well situated within the active Brickell Avenue Business District. The eclectic and relaxing ambiance of the inviting pool deck and innovative, savory cuisine from Bistro Urbano & Bar with indoor and outdoor seating create the perfect setting for both guests and local residents to mingle and meet. Conveniently located minutes from downtown Miami, Key Biscayne, Coconut Grove along with many of Miami's famous attractions such as Miami Seaquarium, Vizcaya and Jungle Island. ... more   less 
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