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“great hotel and trolley at your door” 5 of 5 stars
Review of Hotel Urbano

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Hotel Urbano
3.5 of 5 Hotel   |   2500 Brickell Ave, Miami, FL 33129 (Downtown)   |  
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Ranked #17 of 129 hotels in Miami
Sydney, Australia
Top Contributor
222 reviews 222 reviews
70 hotel reviews
Reviews in 83 cities Reviews in 83 cities
118 helpful votes 118 helpful votes
“great hotel and trolley at your door”
5 of 5 stars Reviewed July 10, 2013

Yes its a little bit away from the main tourist areas but that is why its so good. Free Trolley bus outside the door and then just jump anywhere from the Bay side connection. Nice place and the staff are super friendly.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, July 15, 2013
Thanks for taking the time to review your latest stay with us....we agree - the trolley is fantastic! We hope to see you again soon!
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393 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
St. Paul
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2013

Arrived in Florida two days prior to our cruise - with the intention of winding down after a busy week of preparation. Chose to stay at this lovely hotel because it was close to the stunning Vizcaya Gardens. Had a wonderful day exploring the Museum & Gardens. Hotel was beautiful. Rooms were clean. Staff friendly. Wonderful art throughout the building. Enjoyed the pool - both during the day and in the evening. Hotel is also on a free city shuttle which is easy to use. Would highly recommend Hotel Urbano at Brickell.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, July 15, 2013
We're so glad you got a chance to visit Vizcaya as well as were able to use the free trolley that runs up and down Brickell Avenue...it's so much fun! Thanks for choosing to stay with us and we hope to welcome you back again soon!
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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2013

This hotel was very clean and the staff were beyond amazing. Having the best staff is a key element to a successful hotel and that's what Hotel Urbano was all about!

Big THANKS to the management team!!!

Well done :)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, July 15, 2013
Thanks so much for your kind words - we're glad you enjoyed your visit and hope to welcome you back soon!
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Cancun, Mexico
Top Contributor
55 reviews 55 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed June 23, 2013

I stayed at the Hotel Urbano at my boss's recommendation (normally stay at the Hyatt). The Hotel Urbano feels very small and not full-service, but has all the perks for a comfortable stay. I got a room on the ground floor, which made me think, when was the last time I had a ground-floor hotel room? But it was fine, a bit small but had full cable, a decent bathroom, blackout curtains, etc. There was no room service. A small restaurant in the lobby was functional for breakfast. There was a problem with my meal and they fixed it right away and even comped the meal.

The service was "familiar" instead of the "cold professional" that I'm used to. Everyone seemed to really care about my experience. There was a nice-looking pool area out back that I didn't use.

The only inconvenient part of the stay is the location. There is a handy trolley that takes you from the hotel to Brickell, but it's a bit of a wait, and there is absolutely nothing within walking distance, not a restaurant, shop, or convenient store.

The Hotel Urbano is not the most convenient hotel in Miami, but for a cheap comfortable stay I would recommend it.

Room Tip: Preferably facing the pool.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 24, 2013
We're so happy your boss recommended us for your stay this time - he or she must have fantastic taste :) Thanks so much for reviewing the hotel, it means so much to us! Please feel free to reach out to us directly next time at sales@hotelurbanomiami.com
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Montreal, Canada
1 review
5 of 5 stars Reviewed June 22, 2013

Stayed at the Urbano for two nights and had a PERFECT stay! The bartenders and front desk are very friendly and attentive. The rooms were clean and spacious. I will definitely be staying here every time Im in Miami.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 24, 2013
THANK YOU! Getting a "perfect" rating from a guest is fantastic news on a Monday :)

Please reach out to us directly next time you are heading to Miami sales@hotelurbanomiami.com
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St. Petersburg, Florida
Top Contributor
58 reviews 58 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 22, 2013 via mobile

Stayed here for an event at Vizcaya Museum - this is very close. I was impressed with the value - even with valet parking mandatory and no complimentary breakfast, it was a pretty good deal. The staff was great, the rooms were small but newly appointed, stylish and comfortable. My only complaints were mosquitoes in the room (which the hotel can't do anything about) and an A/C system on a motion detector, which is an alarming trend in Florida in that your room will be uncomfortably hot when you first check in, when you return from time out of the room, and if you sleep through the night without thrashing around. They could fix that, and they'd have a very nice place. Like the artistic theming and they did a nice job with the pool area, bar and restaurant. Great neighborhood, but not commercial, so don't expect to walk next door to a store or restaurant. Would I stay there again? If I had an even at the Vizcaya, definitely. For other downtown Miami travel, probably not. The Hampton (ranked #1) is a better hotel, better located to downtown and Coral Gables, and not much pricier.

Stayed June 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 24, 2013
We appreciate you taking the time to review your recent stay with us. Vizcaya is such a beautiful and lovely place to visit - and it's within walking distance to us! Should you be visiting again, please feel free to contact us direct at sales@hotelurbanomiami.com!
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salisbury, u.k.
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 19, 2013

This was our last hotel for our 2 week road trip holiday to south florida and it was the best! Lovely comfortable beds and i had a great room with a balcony over looking the pool. All staff were so friendly and helpful. The pool was lovely and every where was very clean. The free trolley stops outside the hotel so it is easy to get around. We had breakfast on all the mornings that we were there and the quality was excellent and not expensive. I would not hesitate to stay here again. i also had the tripadvisor deal of 3 nights for the price of 2!

Room Tip: room overlooking the pool
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 24, 2013
Thanks for taking the time to review your stay with us - we really appreciate it! Our pool is a little oasis, and we're glad you had a chance to take advantage of it! Please contact us directly next time you are considering visiting Miami at sales@hotelurbanomiami.com!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Urbano

Address: 2500 Brickell Ave, Miami, FL 33129
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 129 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Urbano 3.5*
Official Description (provided by the hotel):
Hotel Urbano is a stylish, urban boutique hotel with a resort flavor, well situated within the active Brickell Avenue Business District. The eclectic and relaxing ambiance of the inviting pool deck and innovative, savory cuisine from Bistro Urbano & Bar with indoor and outdoor seating create the perfect setting for both guests and local residents to mingle and meet. Conveniently located minutes from downtown Miami, Key Biscayne, Coconut Grove along with many of Miami's famous attractions such as Miami Seaquarium, Vizcaya and Jungle Island. ... more   less 
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