The staff was very welcoming - then we were shown to our rooms. One was just ok - if you like staring up at an overpass - the other had only a handheld shower, half a toilet seat, a broken coffee maker, lukewarm water - and a view of the parking lot, We were told that the hot water problem and broken coffee maker would be fixed but they weren't. After major complaining, we were moved to a better room the second night . My guests decided to stick with the view of the overpass as their coffee maker and shower worked. This hotel is not budget priced - they shouldn't even offer such inferior rooms!!!!
- Official Description (provided by the hotel):
- Hotel Urbano is a stylish, urban boutique hotel with a resort flavor, well situated within the active Brickell Avenue Business District. The eclectic and relaxing ambiance of the inviting pool deck and innovative, savory cuisine from Bistro Urbano & Bar with indoor and outdoor seating create the perfect setting for both guests and local residents to mingle and meet. Conveniently located minutes from downtown Miami, Key Biscayne, Coconut Grove along with many of Miami's famous attractions such as Miami Seaquarium, Vizcaya and Jungle Island. ... more less
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