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“A great surprise” 5 of 5 stars
Review of Hotel Urbano

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Hotel Urbano
3.5 of 5 Hotel   |   2500 Brickell Ave, Miami, FL 33129 (Downtown)   |  
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Ranked #17 of 129 hotels in Miami
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“A great surprise”
5 of 5 stars Reviewed October 9, 2012

When we went there we had been traveling the states for weeks and didn't know what to expect. This is a newly renovated hotel in a modern style. It's clean, quiet and the restaurant does great food at good prices.

The best part of it was the staff, they were so friendly and lovable and really made our stay a treat. Special mention to Jennifer in the bar and restaurant, Marcia on the front desk and Lairo at the front door. We'll miss them

It's not right in the centre of town but it's only a 10 minute taxi or 30minutes on the free trolley service across the road.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, October 11, 2012
Thanks so very much for taking the time to review your recent stay with us - we appreciate it! We love to hear when our staff does a great job - so thanks so much for mentioning Jennifer, Marcia and Jairo - I will pass along the kind words. We hope to welcome you back again soon!
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391 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Antonio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2012

I have to say that the staff at this hotel went above and beyond for our entire family. We were in town for a wedding and the majority of the grooms side of the family stayed here, while others stayed at a more "upscale" hotel. We had a blast. You all catered to our every whim. You allowed us to take over your lobby, bar and restaurant and have a most memorable time with our family. After the wedding, my dad bacame ill and we had to extend our stay and your staff showed such concern and were such a big help to my mom and I during this time. Again thank you to all of you at Hotel Urbano.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, October 1, 2012
Thanks so much for taking the time to review our little hotel - it was an absolute pleasure hosting your entire family over the big wedding weekend! We hope that your father is feeling better - and we hope to see you back in Miami soon!
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Ionia, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2012

My family I arrived in Miami during tropical storm Isaac, we were in a bind and needed a room at 10:30 am called the Urbano and told them we needed 2 rooms now if possible they said they had to available and the we could come now, The rooms were clean, nice weight room, beautiful pool area ( didn't get to use it because of Isaac) the staff was wonderful, even when we had to stay past check out time because our cruise was delayed do to Isaac. I would recommend the Urbano to anyone

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, October 1, 2012
We're so glad to hear that we were able to accomodate you during TS Isaac - Hopefully your during your next visit to Hotel Urbano and Miami we will have nicer weather so you can fully enjoy the pool area! Thanks so much for taking the time to write a review -
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Port Aransas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2012

We were here for a family member's wedding.....staying 4 nights....Professional, thoughtful, attentive staff and excellent service. Yea, Michael! Rooms very clean, quiet,comfortable.
Pool area inviting, fitness room clean and well equipped.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, September 19, 2012
Thank you so very much for your review. We are so thankful and happy that your family decided to stay with us during such a special time! We hope that if you are ever in Miami again you will come back and stay with us - I will pass on your kind words to Michael!
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Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 10, 2012 via mobile

Great place... Even better staff, very helpful polite and informative.... Great location. .. We had a great time.. Peaceful in the room, clean ones.... Nice cabana and pool area... Good food as well... Thumbs up for them

Stayed August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, September 19, 2012
Thanks so much for taking the time to send us a few kind words regarding your recent stay with us. We are so glad you enjoyed your visit and hope we have the opporunity to host you again soon!
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1 review
5 of 5 stars Reviewed September 5, 2012

I and my friend were on holiday from Germany when one I your staff members Michael valet manager saw we had a problem with the language and stepped up to help. He spoke perfect German and Spanish and was very helpful to us. We had a great time and spent the day in Miami that we will tell all of our friends. Thank you do much for this wonderful time.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, September 6, 2012
We're so glad you had a nice visit to Miami - thanks so much for taking the time to review our hotel! Michael is new to our team at Hotel Urbano and we are very lucky to have him - it's great that he was able to help you out by speaking German. We hope you'll visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed September 4, 2012

I am a South Florida local and I recently stayed at the Hotel Urbano, and was impressed with the following:

The staff was very attentive and delivered top notch service.
The rooms were clean and were decorated with a luxurious feel.
The hallways were clean.
The valet service was very fluid.

If you need a quick getaway with your special someone, or if you have someone visiting you from out of town and they need a cool place to crash, THIS IS THE PLACE.

Room Tip: The pool view is ideal.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, September 5, 2012
We're so glad that you were recently impressed with so many aspects of your visit with us at Hotel Urbano - from the decor, to the valet and staff! We are a perfect spot for locals to refer their visitng family and friends to. Thanks again and we hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Urbano

Address: 2500 Brickell Ave, Miami, FL 33129
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 129 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Urbano 3.5*
Official Description (provided by the hotel):
Hotel Urbano is a stylish, urban boutique hotel with a resort flavor, well situated within the active Brickell Avenue Business District. The eclectic and relaxing ambiance of the inviting pool deck and innovative, savory cuisine from Bistro Urbano & Bar with indoor and outdoor seating create the perfect setting for both guests and local residents to mingle and meet. Conveniently located minutes from downtown Miami, Key Biscayne, Coconut Grove along with many of Miami's famous attractions such as Miami Seaquarium, Vizcaya and Jungle Island. ... more   less 
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