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“Worth another stay!” 4 of 5 stars
Review of Hotel Urbano

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Hotel Urbano
3.5 of 5 Hotel   |   2500 Brickell Ave, Miami, FL 33129 (Downtown)   |  
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Ranked #18 of 129 Hotels in Miami
Belfast, United Kingdom
1 review
“Worth another stay!”
4 of 5 stars Reviewed June 12, 2012

There are so many hotel choices in a city like Miami the mind just boggles. I find Reviews are always helpful - & after reading reviews on tripadvisor I was happy in my decision to book the Urbano. On arrival (after a transatlantic flight) we were warmly greeted by staff - & a nice, clean, spacious room with a bed you just don't want to get out of!
We sat at the bar - great atmosphere provided by staff. Heather was on duty - she is such a bundle of energy & a great host / bartender (All the best with your book!). We ordered food. Compliments to the chef - Fabian. Food was delicious! You could tell it was made from scratch & he takes alot of pride in his work. (Good Luck with the wedding plans!)
We had planned to stay in the hotel as a stop-gap before a cruise ... but enjoyed it so much we changed our plans ... & returned afterwards before heading home.
It's quite a small hotel - competing with 'the big boys'. There's a definite focus on customer service, with a personal touch. It is in a quiet suburb of the city, convient for the 'trolley', & a short journey (free) into the heart of downtown Miami. I'd recommend the hotel to anybody.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 13, 2012
Thank you for taking the time after your visit to review your stay with us - it's so great to hear you were happy with your decision of Hotel Urbano and that we might see you again soon! We are also so thrilled you got to try out the new downtown trolley and found it easy and convenient - it's such a great addition to Miami!
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395 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Jupiter, FL
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 6, 2012

Stayed at this hotel last night and it was quite wonderful. The location is great and it is a nice alternative to all the super large hotels on Brickell. The room was very clean, quiet and the bedwas very comfortable. I did not eat at the restaurant but the bar was great and the bartender was extremely nice. I would definitely recommend this hotel.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 7, 2012
We're so happy you took the time to review your stay with us - and thrille dthat you enjoyed your visit! We think we are a great alternative to the really large hotels on Brickell as well :) We hop you traveld safe and hope to see you again soon!
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Capitol Heights, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2012

My Girl friend and I stayed at the Hotel Urbano on May.30, 2012 for a 1 night stay so that we could catch our cruise the next day and we found the staff to be very polite and helpful, and the room was very nicely decorated and clean. I would recommend this Hotel to anyone.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 6, 2012
We're so happy to hear that you selected Hotel Urbano as your pre-cruise hotel while in Miami - and that you had such a great expereince with us. Thank you so much for taking the time to review the hotel - we very much appreciate it. We hope the cruise was fantastic and hope to see you back again soon!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2012 via mobile

Four of us stayed one night at Hotel Urbano before going on a cruise and were very pleased with the hotel. Everyone was very friendly and we got great service from everyone involved. We especially liked being served drinks and supper by the pool. The food was great and our waitress was fantastic. Our room was really nice and we were surprised by a free upgrade from city view to a poolside balcony. I would definitely stay here again and would recommend it to anyone traveling to the area.

Stayed May 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 4, 2012
Thanks so much for taking the time to review your stay with us at Hotel Urbano. We are so happy to hear you had a chance to enjoy our pool lounge/deck - it really is a little hidden oasis back there! We hope your cruise was fantastic and hope to see you again soon!
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Miami, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2012

On Memorial Day weekend, my husband whisked me away for a last minute getaway to celebrate our anniversay. I was more than pleased to find the destination was Hotel Urbano. We were greeted by valet staffers Jairo and Roy and a tasty Mojito in the foyer. It was the wonderful beginning to a fantastic weekend. It was a new experience since we usually stay at larger hotels, but this place is a hidden gem! It is hip, trendy and sophisticated while still being intimate. The front desk staff were friendly and helpful but it did not stop there.Our room was very clean and well decorated with a view of Brickell Ave. The art all around the property added a special touch. We were made to feel like were were getting special treatment by the staff including Erika, Jenn and Yamila. We did not need to leave the hotel for much fun either, the pool was a treat and the cabana's very relaxing. We also had a great time at Karaoke on Friday night. The food and drinks were great as well, chef Fabian is awesome.... try the honey BBQ wings!

The best thing was the staff seemed to really care about their work and enjoy being a part of the hotel, that added so much more to their charm. We will have more getaways to Hotel Urbano for sure!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 4, 2012
We are so glad you your husband decided to whisk you away to Hotel Urbano for Memorial Day Weekend - and even more glad that you had a great stay with us. Your kind review means the world to us - as our staff prides itself on making guests stays that much better. I will apss alon your praise to Jairo, Roy, Yamila, Jenn, Erika and Fabian as well.
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Miami, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 30, 2012

Spent the weekend at Hotel Urbano with my wife and from the time we got there, the service and charm of this little Oasis on Brickell was amazing. I usually stay at one of the large hotel chains so this was a change for me. I cannot say enough about the friendliness of the staff and their "Yes" attitude around everything. Will definitely revisit....

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, June 4, 2012
Thank you so very much for taking the time to review Hotel Urbano - we are thrilled you had such a great expereince at our little boutique hotel and hope to welcome you back again soon!
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2012 via mobile

We arrived at Hotel Urbano and were immediately greeted warmly by the doorman/valet. A lovely dispenser of fresh limeade onthe console in the foyer is a very nice touch and reminds one that youre near the Carribbean.The desk clerk was also very friendly, and the room and hotel not only have a cool vibe, but it smelled wonderful - clean fresh aroma that was commented on by all the members of our party. Then we went down to the bistro for lunch after a long day of travel. Our server, Erika, was a gem, and Chef Fabian is not only adorable but quite accomplished at his craft. We're in Miami for the first time ever, but if we get back this way again, we will certainly come back to Hotel Urbano. It's a treasure!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbano33129, Director of Sales at Hotel Urbano, responded to this review, May 21, 2012
What a fantastic review - thanks so very much! I will pass along your praise to Fabian and Erika, as well as the bell staff - they will all be happy to hear that their hard work was noticed by one of our guests! We are thrilled that your first time to Miami was a success and that we had a small part in that experience! Travel safely and we hope to see you agian soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Urbano

Address: 2500 Brickell Ave, Miami, FL 33129
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Urbano 3.5*
Number of rooms: 65
Official Description (provided by the hotel):
Hotel Urbano is a stylish, urban boutique hotel with a resort flavor, well situated within the active Brickell Avenue Business District. The eclectic and relaxing ambiance of the inviting pool deck and innovative, savory cuisine from Bistro Urbano & Bar with indoor and outdoor seating create the perfect setting for both guests and local residents to mingle and meet. Conveniently located minutes from downtown Miami, Key Biscayne, Coconut Grove along with many of Miami's famous attractions such as Miami Seaquarium, Vizcaya and Jungle Island. ... more   less 
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