Based on so many positive reviews, I booked the Key west day tour with them. We (2) were picked by a small Van and then we went to pick some other people (additional 5 people). The guy took us to another place where a bus waiting. He (Peter ?) talked to other 5 people in Spanish and asked them to board the bus heading to Key West and then asked us not to board that bus and wait for another bus (as per him they were running couple of buses on that day). He took the receipt/invoice from us and asked us to wait and told us that he will meet in in Key West There were few other people standing there.
Another bus came over and the driver of that bus called everybody else's name and asked them to board the bus. As we were not sure if this is the bus we are supposed to take, I asked the driver if it is heading Key West. He said yes and asked me for the invoice/receipt. I told him that another guy had already taken that, So this driver said I can't take you guys.
I called the first guy (Peter ?) and asked him where he is and what should we do ? He talked to the driver and driver reluctantly told us to get onboard and kept telling us that we are not his passengers and he was not told of this change. We reached Key West and there was no sign of the first guy and never saw him again...
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