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“Great overview of Miami” 4 of 5 stars
Review of Miami Tour Company

Miami Tour Company
429 Lenox Avenue, Miami, FL 33139
305-260-6855
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Ranked #40 of 182 Activities in Miami
Type: Tours
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Attraction Details
Owner description: We earned a Certificate of Excellence from TripAdvisor. Travelers have shared their opinions and are impressed with the quality of our business.
Port Perry, Canada
Contributor
14 reviews 14 reviews
7 attraction reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Great overview of Miami”
4 of 5 stars Reviewed November 12, 2012

Four of us booked the four hour driving tour of Miami. We were picked up promptly in a modern Sprinter mini bus. Jim was very courteous and a wealth of knowledge. We enjoyed the tour very much and it made a great start to our vacation.

Visited October 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“A must do tour of Miami”
5 of 5 stars Reviewed October 31, 2012

We booked a boat cruise, Miami tour and Everglades tour with Miami Tour Company after reading reviews on line. They exceeded our expectations. Pick up was arranged accurately. On the first morning we were held up in traffic as a result of an accident and they doubled back to get us. The drivers were friendly and professional and drove safely. The tour commentaries were excellent. The buses were comfortable and clean. And you get great value for money. Thanks Eddie, Derek and Jorge for your outstanding service and sharing your local stories with us.

Visited October 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bairnsdale, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Cruise port pick up tour and airport drop of.”
5 of 5 stars Reviewed October 27, 2012

I was with a travelling party of 4 who had just finnished a cruise that went in and out of miami, but unfortunately didnt get chance to have over night there. I priced airfares out of miami for when the cruise finnished which were expensive so decided to fly out of fort lauderdale instead, could only get a flight for around 6 pm though. So thought this was a good oppertunity to get a transfer that combined port pick up tour of miami and drop of at fort lauderdale. This worked well as we needed to be able to accomadate our luggage. It was prob a better option for a group of more than 4 as we had a big sprinter van for just the four of us which wasnt nessesary really but great anyway. Our driver was exellent, apparently his son owned the buisiness so he was working for him.
Great tour saw so much more than we could of mannaged our selves and would highly recommend this trip for any one on a quick visit to such a lovelly part of the world.
Thanks miami tours!

Visited October 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
“Meh...”
1 of 5 stars Reviewed October 21, 2012

First and last bus tour I am ever takingI hate giving bad reviews but this was a complete waste of money! I purchased a ticket for the Original Miami + Everglades Tour based on all the great reviews on tripadvisor. I was very disappointed - this tour is only good if you like going around to see celebrity homes and where shows and movies were filmed - a little here and there was fine but it felt like it got excessive. The only cool part was getting to see the cemetery where Thriller was supposedly partly shot.

I knew that the bus was only going to stop at 6 stops which is fine. I also knew that they would be about 15 minutes each, also, fine. What I didn't expect were the celeb homes, and randomly driving thru neighborhoods. I felt that if it weren't for the circling around the neighborhoods of little significance, we'd be able to spend more time at Vizcaya (which the bus literally just circled around the parking lot), little Havana, CocoWalk, etc. - which are all important places of Miami.

What else was bad was that there was cheesy music playing on the bus.

The airboat tour at Gator Park was pretty cool, but I will review that park separately.

If you like going around to see star's homes and stores, this is for you. Otherwise, do yourself a favor and find a cheap rental car and go to the places yourself. It'll be a better way to explore the culture and flavors of Miami!

PS the tour guide was nice enough though. If you don't understand English too much, they provide you with an audio headset in the language of your choice - which I thought is a very good idea.

Visited October 2012
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleMoore, Owner at Miami Tour Company, responded to this review, October 22, 2012
Dear MLS Traveler,

Thank you for taking the time to write a review. Although these are not the type of reviews we like to receive, sometimes we have to take the bad with the good.

We are sorry you didn't enjoy your tour and would like to speak with you about that if you care to phone us.

I want to take the time to respond to your "1 Star" review as I feel you may have been somewhat harsh with that low rating.

Truly, wasn't there a whole lot more than just "celebrity homes"? The only celebrity homes we took you to see were the Versace Mansion, Sylvester Stallone's home, and the house where Madonna used to live, which we think are all interesting sites.

You stated the only cool part was the Charlotte Jane Cemetery where Thriller was "supposedly" filmed. You made no mention of the walking tour through the Biltmore Hotel, or visiting the Venetian Pools, the Holocaust Memorial, the Art Deco District, or Little Havana.

You said the driver was "nice enough"? Did he furnish you with cold water? Did he give you a glossy tour map? Was he knowledgeable about the history of Miami?

Did you travel over the William Powell Bridge and get a good look at both the city-scape and the huge bay to the south?

Did you go around Cartagena Circle and see the "Comfortable Old Shoes" which were sent from Cartagena Columbia to it's sister city, Coral Gables?

Was the "house of spies" pointed out to you? Which the CIA used and stored their speedboats which ran teams to Cuba during the early Castro years?

We gave you 30 minutes to explore Coconut Grove. I'm sorry that was not long enough for you. The only reason I can give for that is we have so many places to see, and we need to stay on schedule.

Once again, I'm sorry we didn't live up to your expectations.

Kind regards,

Michelle Moore
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Contributor
15 reviews 15 reviews
5 attraction reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Best city tour I've ever experienced”
5 of 5 stars Reviewed September 30, 2012

I've been on a small bus tour of Boston (very good), walking tours of New Orleans (great) but the Miami tour is, well, phenomenal. From South Beach to Coral Gables with a detour in Key Biscayne, ending in Little Havana. From the modern, air-conditioned tour buses, one can get a driver's view of the road ahead with an on board camera. There is even a well produced sound-track playing when the guide is not talking. Truly knowledgeable tour guides present Miami as it was and is...the Garden of Eden after being expelled from paradise.

Visited October 2011
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleMoore, Owner at Miami Tour Company, responded to this review, October 5, 2012
Hi Detroitexport,

Thank you so much for taking the time to write, and for being so kind!

We strive to do our best everyday and it's great to hear when we succeed.

Please come back and visit us again :)

Best regards,

Michelle Moore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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