From the moment I walked in the door the staff was very engaging and attentive. The Bistro was closed for lunch, but when I asked at the counter, Vivienne offered to make me a sandwich and they rung me up at the check in desk. And the food was delicious! The outdoor pool area is beautiful with a garden atmosphere including a pergola draped in blossoming Bougainvillea. The room is a good size and nicely appointed. With the location just off the turnpike it is easy to get tot he airport and downtown Miami.