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“Clean hotel, terrible breakfast service” 3 of 5 stars
Review of Courtyard Miami West/FL Turnpike

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Courtyard Miami West/FL Turnpike
3.0 of 5 Hotel   |   11580 NW 105th St, Miami, FL 33178   |  
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Ranked #20 of 129 Hotels in Miami
San Jose, Costa Rica
Top Contributor
98 reviews 98 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“Clean hotel, terrible breakfast service”
3 of 5 stars Reviewed 1 week ago NEW

I agree with most of reviews here talking about the cleanliness of the hotel and the good location. The beds are nice and clean and all the hotel in general looks recently renovated. What is really terrible is the included breakfast, or should I say the people they have serving it. I haven't seen more rude service people in a long time. You should put some nice people there, they scare the hell out of customers.

Stayed December 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, 5 days ago
Thank you for sharing your experience from your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your unsatisfactory experience at our Bistro. We have shared your feedback with the appropriate hotel team to ensure that this is corrected moving forward.

Melissa Benoit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
    76
    50
    24
    0
    4
See reviews for
46
35
7
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice hotel & good service,and very clean.!
The room is big,well my room was with balcony and clean,and the bed is very comfy.!! The staff is very social and kind,and very respectfull.
I will recommend any friend/family to stay there..

Stayed November 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, 5 days ago
Thank you for sharing your experience with us! We will continue to do our best to provide the best service to our valued guests.
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Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for the weekend of the final NASCAR race of the season at Homestead. Hotel is new, clean, quiet and service was friendly. Easy drive to race and convenient to Dolphin Mall for dining at night. Very nice veranda and pool area.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, 5 days ago
Thank you for sharing your experience with us! We are glad that the our property was able to provide you everything you needed during your visit. We hope we will see you again during NASCAR 2016.

Thank you,
Melissa Benoit
General Manager
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Lanoka Harbor, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2014

We stayed here overnight before departing for our cruise. The staff was extremely helpful and very accommodating. Room was very clean and beds were very comfy. Free internet in the lobby so if you need to print out boarding passes it was a breeze. The only downside is that you have to drive to go to the store or restaurant, which was not a big deal because it was only a 10 minute drive. Would definitely stay here again!

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2014

The hotel was very clean. The rooms were spacious and extremely comfortable. I was highly impressed with the service and overall upkeep of the hotel. The night manager, Ines, was very kind and helpful. I would highly recommend this hotel.

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogotá, Colombia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 18, 2014

Very confortable and clean rooms, with a very good service. We decided for this hotel because of the good prices, in spite of its remote location. It big and main drawback is that it is a very isolated hotel, far from any restaurant or gas station. On the other hand, it is at one step from the Turnpike.
I also highlight the attitude of the clerk staff because I had a problem with the credit card bank, that charged me twice (not the hotel), and the hotel staff always helped me giving me all the support to demonstrate the bank's mistake.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 27, 2014

We were on our way down to keywest and decided to stop here for the night. Great hotel very up to date and clean rooms. The breakfast leaves ALOT to be desired and I dont recommend it, it is very expensive and the service is horrible. But I am willing to overlook that for the quality of the hotel.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Miami West/FL Turnpike

Address: 11580 NW 105th St, Miami, FL 33178
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Miami
#41 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Miami West/FL Turnpike 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Courtyard Miami West/Fl Turnpike Hotel Miami

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