This hotel is definitely clean, which is a big plus. However, to keep costs down, they do not cool their elevator or hallways. It is stifling, and it effects your room being able to become cool as well. I had my thermostat set to 50 degrees, and it never got colder than 73. They also do nothing for platinum Marriott Reward members. I got bonus points upon check-in (400) but was never asked my preference. There was also water in the room that had a tag that they would charge you $3.50. I assumed (my fault) that Platinum members wouldn't be charged for the water, as is customary in other hotels - not so. I would skip it and stay at the Marriott by the Airport. The Service is better, and free upgrades and concierge level is more suited to Platinum members.