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“Great place, great price!” 5 of 5 stars
Review of Courtyard Miami West/FL Turnpike

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Courtyard Miami West/FL Turnpike
3.0 of 5 Hotel   |   11580 NW 105th St, Miami, FL 33178   |  
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Ranked #21 of 113 Hotels in Miami
Certificate of Excellence
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great place, great price!”
5 of 5 stars Reviewed June 19, 2013

The room was pleasantly decorated and very comfortable. This is what I expect from a Florida hotel. The $89 per night price was even better. Thank you Courtyard. The front desk clerks were polite and very efficient.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, July 2, 2013
Thank you for taking the time to tell us about your experience at the Courtyard Miami West/Florida Turnpike. We are pleased that you enjoyed your stay at our hotel.



Regards,
Laura
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182 reviews from our community

Traveler rating
    87
    62
    28
    1
    4
See reviews for
53
44
8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, Florida
Level Contributor
103 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed June 4, 2013

I actually stayed here before a few years ago so I thought I'd try it again. Check-in was great! The female night manager was very friendly and professional. There was also a young girl with dark hair that was very nice and was a great Marriott employee.
I cannot say the same about the guy working the overnight shift with dark hair. He never had his name tag on, NEVER smiled and it seemed like we were bothering him whenever we went to the front desk.
The room was GREAT! Beds were very comfortable and the entire room was immaculate!
I wouldn't mind staying again if I was in the Miami area but the service and attentiveness from the overnight team really needs improvement.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, July 2, 2013
Thank you for taking your time to share a review of our hotel. We are glad that you choose to come back to Courtyard Miami West/Florida Turnpike for your stay in Miami. It is our goal to consistently offer superior service and accommodations. I apologize that this was not the case with the night staff but I am glad to see that the other staff members you encountered showed our true spirit of hospitality. I have shared your comments with the staff and we will use these to monitor and improve our service.

Regards,
Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 24, 2013

We have used this hotel twice when joining a cruise ship. It is quite remote but ideal if all you want is a good hotel in a safe quiet area before you go to either the Cruise terminal or the airport. It is situated about two minutes off the Florida Turnpike. The hotel staff are very pleasant and check in is quick. The rooms are very clean, spacious and modern. There is a small Bistro that serves breakfast and evening meals. There is a private restaurant next door but we didn't mind driving a couple of miles to a restaurant of our choice. On our first visit we were going direct to the cruise terminal and it was about 20 minutes drive. On this visit we were dropping our hire car off at the airport before taking the free rental company shuttel to the cruise terminal. The airport is about 20 minutes drive too.
I would have no hesitation in using this hotel again even if I was visiting Miami for a few days vacation.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, July 2, 2013
Thank you for staying with us and for taking the time to share your comments with others. We are glad to hear that you enjoyed your stay. We look forward to the next opportunity to serve you in your lodging needs.

Regards,
Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 11, 2013

This hotel is very clean and well managed. The check in/out processes are very fast, hassle-free and convenient. Rooms are classy, with very comfortable bed and nice decors. The location is not very far from down town and close to dolphin mall. This is the kind of hotel in Miami where one would not feel stressed at all.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, July 2, 2013
Thank you for staying with us and taking the time to share your comments with others. I am happy to hear that we met your expectations. Should you need ever needs any assistance in booking future travels please feel free to contact me.


Regards,
Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

This almost new and very well designed hotel, is an excellent choice to stay with family in Miami, in a quite area but near of the main attractions. The personnel is not so gentle as it should e, but seems to be that, nowadays, is a extended (bad) behavior in Mami

Stayed February 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, July 2, 2013
I want to thank you for taking time out of your day to provide us with feedback from your stay. We are glad that you enjoyed your stay at our hotel. I apologize for the inconvenience that you experienced with the service. Your comments have been shared with the staff and we look forward to improved performance as a result of your feedback.

Regards,
Laura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 5, 2013

I had a wonderful experience at this Courtyard. I was in town on business for five days and had to shuttle between Broward County and Miami Dade County. This hotel is ten minutes from Broward county via the nearby (1 block away) Florida Turnpike. The staff at the hotel was very polite and professional. The hotel is well maintained. The only negative was the food. Nothing was freshly prepared. Other than that, nice stay.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, July 2, 2013
We realize there are several hotel choices in Miami and we thank you for sharing your positive comments regarding your stay with us. We look forward to seeing you again in the future.

Regards,
Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 5, 2013

I made a reservation at this hotel and I first called there and asked them when can i check in they said 45-1hour so i said ok so i drove around miami for 1hour and 20minutes to make sure my room would be ready when i got there . So I arrived at this hotel this Cuban lady around 60 fyi she could barely speak english due to the language barrel at least have someone who can speak proper english if there going to be checking people in so anyways she helped me and she told be no rooms would be ready until 2 more hours after i already waited 1hour and 20 minutes this same lady who told me this over the phone and she also told me that they only had 1 queen bed after i made my reservation saying that i needed two beds then this Cuban lady got smart with me saying just because you said that doesnt mean you gonna get it in a very unpleasant tone i mean how does she have the audacity to get smart with me and she can barely speak English? I left this hotel and had a amazing Experience at the beautiful Hyatt witch was much more nicer!Cubans think they own Miami and not that nice to African Americans or people of color do not stay here at the Courtyard Miami West/ unless you want a unpleasant trip.

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCourtyard, General Manager at Courtyard Miami West/FL Turnpike, responded to this review, April 24, 2013
Thank you for taking the time to share your comments about the Courtyard Miami West/Florida Turnpike. It is our goal to provide each and every guest with the best experience possible at our hotel. I apologize that our service did not meet your expectations. We have shared your comments with the staff as a learning experience, and look forward to improved performance as a result of your feedback.


Regards,
Laura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Miami West/FL Turnpike

Address: 11580 NW 105th St, Miami, FL 33178
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
#8 Best Value Hotel in Miami
#30 Business Hotel in Miami
#31 Family Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Miami West/FL Turnpike 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Courtyard Miami West/Fl Turnpike Hotel Miami

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