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“Not up to normal quality” 2 of 5 stars
Review of Holiday Inn Miami - Doral Area

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Holiday Inn Miami - Doral Area
3.0 of 5 Hotel   |   3255 NW 87th Ave, Miami, FL 33172   |  
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Ranked #87 of 130 hotels in Miami
Massapequa, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not up to normal quality”
2 of 5 stars Reviewed October 30, 2013 credit card Amex Card Member Review

Of all the Holiday Inn's I've stayed at, this was the first one that I wouldn't go back to... the staff was extremely friendly and helpful but the facility seemed like it needed to be fixed up, new, clean furniture and get rid of a gecko problem (found one chilling on my bed when I checked in)

I didn't try the breakfast, felt it was worth going somewhere else for food.

Stayed August 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review, November 1, 2013
Thank you for your review of our Holiday Inn Miami-Doral. I will share your positive feed back regarding our staff with the team. We are currently undergoing a guestroom refresh which will include carpet, paint, furniture and drapery for all guestrooms. I'm sure you will like the changes we have in store.
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183 people have reviewed this hotel

Traveler rating
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    56
    35
    17
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Land O Lakes, Florida
Top Contributor
138 reviews 138 reviews
12 hotel reviews
Reviews in 46 cities Reviews in 46 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 21, 2013

We spent the night here prior to leaving for a cruise. The front desk staff was very friendly and gave us suggestions of places to eat. They also recommended not leaving for the cruise port too early as we would be stuck in traffic. The bed and pillows were extremely comfortable. Every employee we encountered was extremely nice and welcoming. Would definitely stay here again.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, Manager at Holiday Inn Miami - Doral Area, responded to this review, September 24, 2013
Dear 13betty,

Thank you for your review of the Holiday Inn Miami - Doral, I will share your comments with the staff. we have received many compliments regarding our beds they are very comfortable.
We hope to see you again when travel brings you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2013

I was really impressed with the service of the hotel and mainly the location near the airport. We had an international flight to catch early morning next day, so we drove from north Florida straight to the hotel, and although we arrived almost at midnight, the check in was quick and smooth. The room was nice and clean, and the area was quiet. What we appreciated the most was that we could leave our car in their parking lot for the entire 2 weeks while we were out of country. We have a 3 years old child, and we were traveling with several luggage. Parking at the airport and transferring all the luggage would be difficult and stressful, so we asked the front desk if we could leave our car there for a fee. To our surprise, they offered us the parking space for free for 2 weeks, and the complimentary transfer to the airport and also on the way back. We really appreciated that, saved us tons of stress, and also save us more than $100.00 on parking at the airport! Great deal and I'll definitely return to the hotel if I have to be near the airport in Miami.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 2, 2013

The room was big enought for 2 adults and 3 kids
very clean , the furnutre like new.
The location is 10 minutes from miami airport .easy to find and near many food stores
Not expensive ....money value
We didn't take breakfast so I can't advise

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsterbach, Germany
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 18, 2013

It is not a hotel for vacation. It is for business or people who will leave from the airport which is not fare away. Or like we did, as a stopover going t othe everglades. The Breakfast is good. The rooms are clean. There are also smoking rooms available. In Doral are a lot of spanish speaking people, but they are nice. There a restaurants and a grocery store nearby.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed June 3, 2013 via mobile

Not bad friendly staff a guy at the receptionist named Brian is real helpful. No refrigerator nor microwave in our room but they have a restaurant and bar on the 1st floor. Overall not bad pleasant stay.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IHGCare, Guest Relations Manager at Holiday Inn Miami - Doral Area, responded to this review, June 20, 2013
Dear Justin J,

Thank you for staying with us and leaving a review. We are glad that you found our hotel staff friendly and helpful. We are sorry to hear there's no refrigerator not microwave in your room. Please accept our sincere apologies for any inconvenience it may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
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Orlando, Florida
Top Contributor
165 reviews 165 reviews
59 hotel reviews
Reviews in 50 cities Reviews in 50 cities
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed May 28, 2013 via mobile

Easy access to main highway, near to international mall, diral ale house, near restaurants. This is a good place when you are in MiA on business or working. This is not a place for relaxing by the pool with a mohito, it's great for shopping and working.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Miami - Doral Area

Address: 3255 NW 87th Ave, Miami, FL 33172
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 130 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Miami - Doral Area 3*
Official Description (provided by the hotel):
Enjoy comfort at the Holiday Inn Miami Doral Area. Our hotel is conveniently located to the Miami International Airport and only 10 miles from beautiful downtown Miami, South Beach, Port of Miami and Amtrak with convenience to the Florida Turnpike, I-95, I-75, 836-Dolphin Expressway and 826-Palmetto Expressway. Families looking for lodging in Miami Doral are sure to enjoy the comforts of the Holiday Inn Miami Dora-Area, located on 87th Avenue with close proximity to many local attractions such as the Dolphin Mall, International Mall, Homestead Speedway, American Airlines Arena, South Beach, and Doral Golf Resort. Corporate travelers are impressed by the convenience of our accommodations. Our hotel is within walking distance to many large companies, such as; Carnival Cruise Lines, Boston Scientific, with just a short drive to Norwegian Cruise Lines, University of Miami, Jackson Memorial Hospital and Palmetto Hospital. In addition our hotel offers a business center,free wireless Internet and free parking. Hotel amenities include a full-service restaurant, The Changes Cafe Bar and Grill. We also offer daily complimentary airport shuttle service from 6 AM - 11 PM. While lodging at our hotel you can keep up with your daily routine with our 24 hour fitness center, or you can relax in our lounge,meet with friends and family and watch a game or just relax poolside. ... more   less 
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Also Known As:
Holiday Inn Miami - Doral Area Hotel Miami
Holiday Inn Express Miami

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