The hotel is tired,
At checkin several guest complaining about been placed in smoking rooms, the staff were non committal, "it is what it is" Angela at the front desk was not interested.
I was given a smoking room (had requested non smoking) and I agree it stank and needed deep cleaning.
I was told the restaurant was open but it was closed at "21:20" when the closing time was meant to be 22:00?At the front desk "ohh ah" was the best reply
The breakfast was just Ok, simple and not complicated. The chairs in the breakfast room were dirty and needed deep cleaning.
The staff need training and a shake up.
- Official Description (provided by the hotel):
- Enjoy comfort at the Holiday Inn Miami Doral Area. Our hotel is conveniently located to the Miami International Airport and only 10 miles from beautiful downtown Miami, South Beach, Port of Miami and Amtrak with convenience to the Florida Turnpike, I-95, I-75, 836-Dolphin Expressway and 826-Palmetto Expressway. Families looking for lodging in Miami Doral are sure to enjoy the comforts of the Holiday Inn Miami Dora-Area, located on 87th Avenue with close proximity to many local attractions such as the Dolphin Mall, International Mall, Homestead Speedway, American Airlines Arena, South Beach, and Doral Golf Resort. Corporate travelers are impressed by the convenience of our accommodations. Our hotel is within walking distance to many large companies, such as; Carnival Cruise Lines, Boston Scientific, with just a short drive to Norwegian Cruise Lines, University of Miami, Jackson Memorial Hospital and Palmetto Hospital. In addition our hotel offers a business center,free wireless Internet and free parking. Hotel amenities include a full-service restaurant, The Changes Cafe Bar and Grill. We also offer daily complimentary airport shuttle service from 6 AM - 11 PM. While lodging at our hotel you can keep up with your daily routine with our 24 hour fitness center, or you can relax in our lounge,meet with friends and family and watch a game or just relax poolside. ... more less
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- Also Known As:
- Holiday Inn Miami - Doral Area Hotel Miami
- Holiday Inn Express Miami