A hotel's employees make all the difference. This hotel has at least two great employees.
We arrived on Tuesday night for a few hours' sleep before flying out of Miami airport on a 7:10 flight Wednesday morning. Since the first hotel shuttle leaves for the airport at 6 AM, we were concerned that we would miss our flight, and considered taking a cab the next morning.
Judy, the night manager, took the initiative to phone Mauricio, the shuttle driver, at home on Tuesday night and ask if he could arrive to work early on Wednesday morning. Mauricio agreed. In fact, we were able to start out at 5:20! Needless to say, we made our flight with time to spare.
While we did tip Mauricio generously, he had no expectation of a tip when he came to work almost an hour early for us. And Judy received no compensation whatsoever for going one step beyond. We hope the hotel recognizes the dedication of these two outstanding employees.
Next time we need to stay in the Miami airport area, we'll be sure to stay at the Holiday Inn Doral!
- Official Description (provided by the hotel):
- Enjoy comfort at the Holiday Inn Miami Doral Area. Our hotel is conveniently located to the Miami International Airport and only 10 miles from beautiful downtown Miami, South Beach, Port of Miami and Amtrak with convenience to the Florida Turnpike, I-95, I-75, 836-Dolphin Expressway and 826-Palmetto Expressway. Families looking for lodging in Miami Doral are sure to enjoy the comforts of the Holiday Inn Miami Dora-Area, located on 87th Avenue with close proximity to many local attractions such as the Dolphin Mall, International Mall, Homestead Speedway, American Airlines Arena, South Beach, and Doral Golf Resort. Corporate travelers are impressed by the convenience of our accommodations. Our hotel is within walking distance to many large companies, such as; Carnival Cruise Lines, Boston Scientific, with just a short drive to Norwegian Cruise Lines, University of Miami, Jackson Memorial Hospital and Palmetto Hospital. In addition our hotel offers a business center,free wireless Internet and free parking. Hotel amenities include a full-service restaurant, The Changes Cafe Bar and Grill. We also offer daily complimentary airport shuttle service from 6 AM - 11 PM. While lodging at our hotel you can keep up with your daily routine with our 24 hour fitness center, or you can relax in our lounge,meet with friends and family and watch a game or just relax poolside. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Miami - Doral Area Hotel Miami
- Holiday Inn Express Miami