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“After a difficult start, the staff did their best to resolve the issue” 4 of 5 stars
Review of Holiday Inn Miami - Doral Area

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Holiday Inn Miami - Doral Area
3.0 of 5 Hotel   |   3255 NW 87th Ave, Miami, FL 33172   |  
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Ranked #83 of 130 hotels in Miami
Fort Myers, Florida
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“After a difficult start, the staff did their best to resolve the issue”
4 of 5 stars Reviewed September 15, 2011

I made a Priceline reservation and called ahead to ensure a non-smoking room. They said that this was not done for Priceline. I checked in early eve and was given a smoking room. It was a horrible night! I was informed at check in that a non-smoking room may be available in the morning. The room was changed in the morning and was much better. If the property is unable to accept normal requests from prepaid services, then perhaps they should not accept the reservations.

Room Tip: When using Priceline, Hotwire, or other online reservation service, check inn early to assure the ty...
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  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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181 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
St Pete, FL
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 9, 2011

Clean. Good staff. Convenient to Miami. Moderate Price, Empty Bar. Empty Restaurant.

Room Tip: Always ask if a free upgrade is available.
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  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 26, 2011

We stayed at this hotel before taking a cruise in September 2010. Upon arriving at the hotel, check in was smooth. We were given our room keys and our room was beautiful! We had a king sized bed with a separate sitting area and kitchenette. For the two of us, the room was more than spacious. We had a nice view from our room and the grounds appeared to be well maintained. We needed to find a shop to pick up a few items before our cruise and the front desk staff was amazing. They directed us to the closest store and even offered to give us enough samples to take along with us on the cruise if we wanted to do that instead. We also asked for some assistance in picking out a restaurant and activities for the evening, and again we were very pleased with their assistance. Check out ran smoothly as well, and there were no hidden fees that appeared on our credit card statement. Overall we were very pleased with our experience at this location and would return for future stays.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 4, 2011

make sure you call to let courtesy bus know you are there we waited almost 2 hours Both drivers from other H/Inns told us to just be patient and wait!.Lovely staff and nice clean rooms 6th floor smoking so a bit strong on the smoke smell front. I was told the "booking company" asked for that floor but I know that is not so.They moved us no problem. Happy drivers very nice domestic staff. All in all very good.Our room was right by the ice machine but someone has to be in it. Pity it is not further away from rooms disturbing but comfy bed made up for it

Room Tip: Floor 6 smoking and strong on the smoky scent
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de janeiro
Top Contributor
94 reviews 94 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed June 9, 2011

When you stay in a holiday in you now what you are lookinf for. and this one is not diference.
There is a good variety of restaurants near by.
The bar in front and the airport can distub a little because of the noise, but only if you are a real light sleeper.

Room Tip: Lower floor are for non smokers
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  • Stayed May 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 21, 2011

Airport shuttle could be more timely. The shuttle runs only on the hour so if you miss it you could be waiting at the airport for over an hour and even more if the driver encounters some traffic or other delays. In our case we waited for an hour and a half. There are a number of Holiday Inns in the area with shuttle buses. After being turned away for trying to ride the wrong shuttle, I called the hotel for the color or some signage on its shuttle so that I can recognize it from a distance. The woman at the desk who answered had a hard time pronouncing " Bainbridge" that I had to ask her a couple of times what she was trying to say. In exasperation in trying to say it correctly,, she just hanged up on me. We also waited at the mall for over two hours for a promised pickup of 15 minutes to an hour. After failed repeated assurances from the hotel desk that the " driver is on the way", we just took a taxi back to the hotel not wanting to wait any longer.

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 15, 2011

This hotel is in a great location for my business, but needs a total remodel. The photos are very deceiving as they were the reason I selected this hotel for a business trip. The room was clean, but smelled like mildew and when the AC compressor kicks on throughout the night it would make a rattling noise and woke me up each time. The worse of it all was the mattress (concave) and must have been 15 yrs old: after three days my back is still aching. I do not recommend this hotel to anyone. This was the worse sleep experience I have ever had and the front desk staff thanked me for letting them know the next day and agreed they need a remodel.

Room Tip: Bring your own matress.
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  • Stayed April 2011, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Miami - Doral Area

Address: 3255 NW 87th Ave, Miami, FL 33172
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 130 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Miami - Doral Area 3*
Official Description (provided by the hotel):
Enjoy comfort at the Holiday Inn Miami Doral Area. Our hotel is conveniently located to the Miami International Airport and only 10 miles from beautiful downtown Miami, South Beach, Port of Miami and Amtrak with convenience to the Florida Turnpike, I-95, I-75, 836-Dolphin Expressway and 826-Palmetto Expressway. Families looking for lodging in Miami Doral are sure to enjoy the comforts of the Holiday Inn Miami Dora-Area, located on 87th Avenue with close proximity to many local attractions such as the Dolphin Mall, International Mall, Homestead Speedway, American Airlines Arena, South Beach, and Doral Golf Resort. Corporate travelers are impressed by the convenience of our accommodations. Our hotel is within walking distance to many large companies, such as; Carnival Cruise Lines, Boston Scientific, with just a short drive to Norwegian Cruise Lines, University of Miami, Jackson Memorial Hospital and Palmetto Hospital. In addition our hotel offers a business center,free wireless Internet and free parking. Hotel amenities include a full-service restaurant, The Changes Cafe Bar and Grill. We also offer daily complimentary airport shuttle service from 6 AM - 11 PM. While lodging at our hotel you can keep up with your daily routine with our 24 hour fitness center, or you can relax in our lounge,meet with friends and family and watch a game or just relax poolside. ... more   less 
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Also Known As:
Holiday Inn Miami - Doral Area Hotel Miami
Holiday Inn Express Miami

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