After a long day of traveling with my wife and two boys we arrived at the hotel to overnight and catch a flight again in the morning. When we arrived we were told that our reservation, that I had booked two months earlier through booking.com, was not in there system. They blamed booking.com, and booking blamed the hotel. The hotel offered to send us to the Quality Inn Miami Airport and pay for the room.
After a long wait, a very bad attitude by the man behind the desk, and a long taxi ride, we arrived at the Quality Inn and was given a room and told that it was paid for. The room had a broken entry door handle and stunk so bad that we asked for another room. The only room left wasn't much better, with a strange smell and a spring poking through one of the mattresses, but by this time it is midnight and we have an early flight to catch so we just took it.
When we arrive home two weeks later we find out on our credit card, that we gave the Quality Inn for incidental charges, that they charges us 123 dollars for that horrible room. Neither booking.com, Fairfield inn, or the Quality inn would do anything about the charge, even though we were told that it was taken care of. Needless to say I will never use any three of the companies again.
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- Also Known As:
- Fairfield Inn And Suites Miami Airport South
- Fairfield Inn & Suites Miami Airport South Hotel Miami