Picked this hotel because of their overnight shuttle service. Well it didnt work out called hotel ring ring nothing waited and waited as I saw shuttles come and go. After a hour gave up got a cab agent during the shift had no apology. Got to my room bathroom had hairs nd dirty towels. Front Desk states they had no rooms. In the morning I explained what happend and nothing. Last but not least I decided to give a shot to the shuttle service in the morning but guess what it was worse. Driver was latin starts Rafael driving fast to the airport and got very rude because I didnt not tip him. I know spanish and know what he was staying.

As a Marriott rewards member I was insulted

I booked this hotel for a short layover so we could get a good nights sleep and shower before continuing on to the Caribbean. Before I booked I called the hotel directly to verify they had a airport shuttle. I was told their shuttle runs every hour and half hour to the airport.
We arrived into MIA picked up our bags and called the shuttle at 10:48p.m.. The man on the phone informed me that the van would be leaving in a few minutes. Called again at 11:10 , and was told by the front desk that he would call the van driver. Waited 15 more minutes and called again, this time a female answered the phone and said she would send the driver, and believed that he was out getting gas for van!! What?!
During this time I saw various other hotel vans go by two and three times, including the Doubletree.
Finally called 5 minutes later ( approx 11:30) and was told that the driver was out getting gas and will be there in a few minutes. Finally the shuttle shows up at 11:38! No apologies, just matter of fact. The biggest shock, was that the drive from the time we left the terminal until we arrived at the hotel was less than 5 minutes!! Really, more like 4 minutes. I could not understand why it took almost an hour to get there, from first call.
There was one person ahead of us in line using an "airline voucher" so that took an additional 8-10 mins! Went up to the two "queen" bed room, which was very small and stuffy.

Tried for 8 minutes to get the fan/airconditioning on before calling the front desk. It must have a cost saving motion sensor, but it did finally turn on and then 10 minutes later promptly shut off! No air circulation in a small hotel room in Miami ! (about 76 degrees/humidity)

I know waiting an extra 30 minutes may not be much, but when you've paid almost $200 for a room for 9 hours , and you have two young tired children who want to go to bed! Every minute counts!

Hi Guys -- Let me just start by saying I generally LOVE Fairfield Inns. We have stayed at them across the U.S. and just love them. Usually.

But this one was a little different. Still decorated in the same way. Still has AMAZING beds and pillows!

But our room was a little dirty. A GIANT hairball was in the corner of the room (which I promptly picked up with a Kleenex and threw in the garbage!) so it didn't seem that the room was vacuumed properly.

The couch was really uncomfortable too.

The washer and dryer located in the building seems pretty ancient. The dryer got stuck on a spin for-ev-er. Even though it showed that there was 1 minute left, it just kept spinning! For like 10 minutes! I finally had to unplug it, and replug it in again, and that seemed to do the trick because within a minute it stopped.

And as others have said, it's in a really noisy location. Fortunately, the air con/heater/fan thingy in the window was loud so we could drown out the street noise.

Would I stay here again? Probably because the price was right. Is it on par with other Fairfields? No.

Originally had reservations at the Marriott Courtyard Downtown Miami, but due to a change in circumstances (no fault of the hotel) we had to move our reservations to this particular Fairfield Inn. We stayed a total of 7 days to attend the Miami Boat Show, the Coconut Grove Arts Festival, and other events. Although we found the "2 queen sized beds" room a little small for 3 adults, it was comfortable enough nonetheless. The room was made up nicely each day, so no complaint there. Julia, one of the receptionists, was very helpful and very patient with our endless questions, as this was our first time in Miami. Particularly helpful was being told how to catch the metro into downtown Miami as this cost $2.00, instead of the $25 for a cab .... and the metro stop was only 3 blocks away. Additionally helpful was that there was a K-Mart and Winn-Dixie about the same distance away, and having a refrigerator in the room allowed us to stock up on water, juice, soda, fruit, etc. So accordingly, we found the hotel, and the area, "more comfortable that expected". Of note is that the hotel is very close to the airport so airplane noise may bother some travelers ... it didn't effect our stay at all. Also of note is that the breakfast was more than just a "continental" breakfast .... not much more, but adequate enough to fill you up with a good start in the morning.