Picked this hotel because of their overnight shuttle service. Well it didnt work out called hotel ring ring nothing waited and waited as I saw shuttles come and go. After a hour gave up got a cab agent during the shift had no apology. Got to my room bathroom had hairs nd dirty towels. Front Desk states they had no rooms. In the morning I explained what happend and nothing. Last but not least I decided to give a shot to the shuttle service in the morning but guess what it was worse. Driver was latin starts Rafael driving fast to the airport and got very rude because I didnt not tip him. I know spanish and know what he was staying.
As a Marriott rewards member I was insulted