I stayed in March 2014 for my last night enjoying Miami Music Week. I wish I had chosen to stay longer to take advantage of all the amenities at the hotel! My experiences with the desk were superb. The check-in process was efficient, and they were receptive to my calls and requests. For example, I requested extra towels the night of my stay and they were promptly delivered to my room and available to me on the bathroom counter when I returned. I also appreciated receiving a courtesy call the morning of my departure.
A note on the ambiance: I was definitely appreciative of the decor that was part the Viceroy and the adjoining Icon Brickell buildings. I've seen some people criticize the art, but I found it captivating!
I attended Club Fifty the night of my stay where a friend happened to be doing a set. Club Fifty was great and the views of the city were phenomenal. I will say, however that I was disappointed with the selection at the bar that night. Certain cocktails that appeared on the drink menus were not actually available! The pool area also had an odor (my primary criticism) which I assume was due to improper cleaning from a previous event.
Overall, I had a nice (but brief) stay. I would definitely consider staying at the Viceroy again to get a better feel for it, but I would consider other options as well based on entertainment availability and the the purpose of future travel to Miami. Thanks for a comfy stay, and some great memories!