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“Beautiful, great location” 5 of 5 stars
Review of Viceroy Miami

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Viceroy Miami
5.0 of 5 Hotel   |   485 Brickell Avenue, Miami, FL 33131 (Downtown)   |  
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Breakfast Bliss
Ranked #23 of 129 Hotels in Miami
GreenLeadersBronze level
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Beautiful, great location”
5 of 5 stars Reviewed March 17, 2014

Beautiful views, amazing pool area, spa was simply gorgeous. Fitness center was impressive. Rooftop club, with pool. Beautiful views from outdoor restaurant located close to the pool. Excellent location in the Downtown/Brickell area. We stayed in one of the residencies, rented by owner, and was absolutely perfect, had everything you will need to have a perfect weekend.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, March 26, 2014
Dear Yanira R.

Thank you for your review.

I was very pleased to read that you enjoyed the comfort and spectacular views of one of our residences. We have a very unique rental program for guests who want to stay a little longer than a few days as we offer weekly and monthly leases or simply want the practicality of a full size kitchen with a luxury residential feel.

We look forward to welcome you back very soon,

Laurence Dubey
General Manager
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898 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Austin, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2014

We only stayed at the Viceroy for one night before cruising out of the port the following day. The room we had was very nice, and included a pretty awesome view from the balcony. The bed was very comfortable, and the bathroom was really nice. The room included everything we needed, including complementary coffee the following morning (even though the room card said there was a charge). There was also a microwave to reheat our late night pizza for breakfast the next morning before heading to the port.

The hotel is located in an awesome area, and there is a lot of cool stuff within walking distance. We didn't stray too far since we were tired from traveling and wanted to be fresh on our first cruise day. We did end up eating at Cipriani which is in the same building complex. The rooftop pools were very large and awesome looking, but we didn't have a chance to take a swim. We didn't eat at the hotel restaurant, but we did get several drinks from the bar. The happy hour prices were great, but it was a steep increase afterwards. The bartender hooked us up with premium liquors because of the price difference. We don't regret that bill one bit!

We didn't have to use the service much, but someone did stop by and offer us fresh towels and ice. We ordered a late night pizza, and they called us when they arrived. They also made sure we had a taxi to the port. I just called down to the front desk 10 minutes before we were ready to leave.

Overall this is an awesome hotel, just a little bit pricey!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, March 14, 2014
Dear cewhatley,

Thank you so much for sharing this detailed review after your short stay with us !

We are very fortunate to have a few tempting dining options on property for dinner: 15th and Vine, Cipriani and a brand new Mexican restaurant opening soon.

We thank you for selecting Viceroy Miami for your pre cruise Miami stay. So many other cruise enthusiasts choose our hotel because of our unique closeness to the harbor and of our fantastic leisure amenities right in the heart of the city !

When you get tired of the Texas heat, come and enjoy a swim in the longest roof top infinity pool in Florida! We will take great care of you, you may not want to leave again !

Sincerely,
Laurence Dubey
General Manager
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Columbus, Ohio
1 review
5 of 5 stars Reviewed March 10, 2014

The hotel was gorgeous, the staff was amazingly helpful and the room was beyond comfortable. Can't beat the views of Biscayne Bay from the pool! Definitely will be staying again the next time I am in Miami.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, March 12, 2014
Dear JBale3822,

Thank you for sharing some of your impressions of your stay at Viceroy Miami.
While we are located downtown Miami, we are lucky to be situated next to Biscayne Bay which provides a more interesting and relaxing setting. The Brickell skyline has evolved over the past 5 years and now parallels some of the most interesting cities in North America.

We look forward to welcome you back soon. Warm regards,

Laurence Dubey
General Manager
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Bangkok
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

loved the location, appearance and theme of the hotel. The bed was probably one of the most comfortable beds I have slept in for a while, the room facilities were excellent - especially the coffee. The room had an iron, board, hairdresser and lovely shower gel, shampoo, conditioner etc. the hotel was quiet and all in all pleasant. I didn't eat at the hotel as I found the restaurants quite pricey considering there are so many great restaurants nearby. The only slight irritation with my room was it was slightly too small for the furniture, so i kept bumping into the bed.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, March 3, 2014
Dear chocoholicBangkok,

Thank you very much for taking the time to share your experience about your latest business stay with us.
We sincerely value small details that can assist us in our quest to touch the heart and soul of every guest!

Our rooms are beautifully appointed and were meant to give this residential feel rather than a commercial hotel experience. In doing so, we do have a lot of superb furniture pieces in the guestrooms designed by Kelly Wearstler. While we love to showcase her art but will definitely pay more attention to the layout of each category during our next walk throughs. Thank you for bringing this to our attention !

We just launched a new dinner menu at 15th and Vine where you can try 3 small plates for $15 and 5 for $20 : hopefully you will be able to try it and give us your impression on your next visit to Miami!

Warm regards,

Laurence Dubey
General Manager
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Brasilia
Top Contributor
84 reviews 84 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 1, 2014 via mobile

This is super hotel with super staff. My room was large, very quiet and very comfortable. Decor and furnishings maybe a bit OTT for some tastes but were refreshingly different from the norm.
Fantastic facilities with an outrageous spa area(incredible), stunning pool and views. Hotel is also in a great location for restaurants and night life. Breakfast was the biggest disappointment. Poor service, way too expensive for what you get. Go over the road. Much quicker and better value for money.
Shame that this spoilt what was a great stay.

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, March 3, 2014
Dear wanderingmo,

Thank you for sharing your personal experience with us.

Viceroy Miami was designed by Kelly Wearstler and the Spa at Icon Brickell by Philippe Starck: both famed designers with opposite styles. While Kelly has a bold approach to colors and patterns, Philippe normally uses very clean lines. Often times our guests prefer one over the other but rarely feel indifferent to such interesting interior design !

We appreciate your comments about your pool and breakfast experience which we will use to continue to improve on our service standards.
I see that you traveled on business this time and hope to have you back for a fun leisure week end on another occasion!

Sincerely,

Laurence Dubey
General Manager
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Foster City, California
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2014

If going to Miami, I would stay at the Viceroy again. The room was beautiful with the bathroom almost as big as a regular room. They have a 70 meter pool which seemed to go on forever! The jacuzzi was as big as most hotel pools. The food was fantastic. All of the hotel serving staff were friendly and helpful. The views are breathtaking. We had conference event on the 15th floor near the pool and dinner on the 50th floor near another pool. Best tofu dish I have ever had outside of California or Taiwan and the lavender infused goat cheese cup was amazing.

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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, March 3, 2014
Dear Shibshman,

Thank you for selecting our hotel for your last visit and for considering us again for the next one!
Our team is passionate about creating lifelong memories and ensure that every guest wants to come back “home” to us in Miami: it seems that we accomplished our mission !

At Viceroy Miami, we believe in offering holistic wellness programs and healthy dining options for our guests and I am pleased that you enjoyed our vegetarian dish – I am personally also partial to tofu when well made!

See you soon and thank you for taking the time to write a review about your experience,
Warm regards,

Laurence Dubey
General Manager
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Miami, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2014

I had to share my wonderful experience at the spa of the viceroy hotel. We went there for my friends birthday since it was so close to Brickell (we live in the area). We planned a spa day with the girls and her boyfriend we arrived 30 minutes before our massages as we were told for check in. The pool is amazing (longest pool in Florida) amazing view from the pool deck. The front desk was really friendly specially JP and Joanna. After we check in Mary and Frank gave us a small tour around the spa and took us to the locker area AMAZING!!!
Steam room and sauna and an amazing view from the locker area. We saw two dolphins by the way!!!
While waiting for our massages Mary was so polite and bring us oranges slices with apples in a shape of a heart with honey on top. DELICIOUS!!! Thank you Mary!! Out massages were great we spent the rest of the afternoon in the pool great service and the staff was really helpful. Can't wait to come back for those oranges and apples! And the massages of course!!!!

Stayed February 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, February 27, 2014
Dear ZCarmenz,

Thank you for sharing your recent experience at the Spa and for recognizing some of my favorites Spa team members!

I personally never tire of those spectacular floor-to-ceiling water views: the most impressive locker rooms I have ever seen in my career! You were lucky to see dolphins frolicking by but we also often have families of manatees in these waters.

Next time, be sure to book the new Hydra Facial treatment: we are one of a handful of Miami Hotel Spas to provide this very exclusive product !

See you soon,
Laurence Dubey
General Manager
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Additional Information about Viceroy Miami

Address: 485 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Miami
#11 Green Hotel in Miami
#19 Family Hotel in Miami
#20 Business Hotel in Miami
#20 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Viceroy Miami 5*
Number of rooms: 148
Official Description (provided by the hotel):
Viceroy Miami blends timeless East Asian accents, international service standards and Miami's own rich ambience to create an unparalleled resort destination in Brickell, Miami's Wall Street of the Americas.Created for discerning globetrotters,this luxury resort in Miami offers 148 residentially appointed guestrooms, suites and one- and two-bedroom residences (which include fully equipped kitchenettes or full kitchens), custom-designed Sferra linens and more non-negotiable indulgences for a truly exceptional Miami resort experience.From cocktails and small plates served poolside on the 50th floor, to the chef's tasting menu at the signature restaurant and terrace overlooking the pool deck, to round-the-clock guestroom dining, Viceroy Miami satisfies every culinary craving.Located at the northern gateway to Brickell Avenue, Viceroy Miami is ideally situated to cater to the business elite. This Miami boutique hotel is also centrally located near the city's many distinctive neighborhoods, cultural institutions, sporting venues and area attractions.Within Icon Brickell, the hotel stands steps from the 28,000-square-foot spa and fitness center, 300-foot infinity pool on Biscayne Bay, poolside bar and fireplace, and life-size chess set. Perched atop the 50th floor of Viceroy Miami, FIFTY Ultra Lounge offers the city's most exclusive lounge, while the private pool deck with bar offers dramatic skyline views unequalled in Miami.At Viceroy Miami, set the stage bayside and park-side for a business meeting, press event, photo shoot, sales presentation, conference or product launch. Versatile function spaces — ranging from traditional meeting rooms to the signature restaurant, rooftop lounge, and The Viceroy Spa Miami—make Viceroy Miami an ideal location for any gathering or meeting.The hotel also offers comprehensive catering services for every event from weddings to bar mitzvahs - including innovative culinary concepts and event planners that can assist you with all your event needs from décor, design, audio/visual or media. ... more   less 
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Also Known As:
Viceroy Miami Hotel Miami
Viceroy Hotel Miami

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