Got a room at the Viceroy via priceline.com, and was very impressed. Great pool, rooms are fantastic. Nice location.

The club in the hotel seemed to be a very popular place, but we didn't get a chance to visit. However, there was a huge line to get in about 11 pm. Regardless, this caused no problems with our stay and the noise factor was not even noticeable.

The hotel is very modern with all the amenities you would expect from a 5 star hotel. The fact that we got such a great rate using price line made it very affordable, and the bang for the buck factor was excellent!

stayed there whilst working in miami for a week. in downtown miami (not by the beach), usual but creative decor, large rooms (they have been small apartments and the hotel is in an apartment complex, but separate), big bathrooms and the swimming pool is fantastic/very long with a spectacular view from a stunning pool area. we really enjoyed our stay. try the crab and fish restaurant down the road.

Great location and hotel for a weekend away for hubby's birthday weekend. Staff just lovely, free Mercedes Benz service nicely done. Front desk staff very nice and Albert at the bar very helpful, gave great suggestion on restaurants etc. Easy location to get to other area and there are lovely restaurants and bars close by. Will definitely be back, felt very welcomed.

Rooms are spacious, clean and have nice views. Bathrooms huge:) little extras very nice and bed very comfortable. Fridge useful for snacks etc.

Go over to Brickell Village, nice restaurants and just a fun place.

Good job.

Let me preface this review by saying we are South Florida locals that were staying in Miami for the ING Marathon. We have stayed in NUMEROUS properties in the Downtown/SOBE area over the years, including the Viceroy. We chose the Viceroy due to the fact it is a newer property (less chance to end up with a real run down room) and its proximity from the start/finish line of the event. This was our second visit. Our first visit was right after it opened and the staff was still on their game. This time, not so much. Where the hotel completely fails is hospitality. Due to the set up of the property there is no real lobby, it is just a check-in area. Unfortunately that is how it is treated. The front desk staff are cold, completely lack engagement and by and large demonstrate no welcoming attitude what-so-ever. I booked through the ING Marathon for the room at a somewhat reduced rate of $345 which was supposed to include use of the spa facilities. No acknowledgment of the package or attempt to welcome us to the property for the race were made at check-in. The agent barely made eye contact and rushed hurriedly through the motions of check-in. "Is this your first time to the property?" Our response, "No, it is our second". Her response, "Wellinthatcaseletmebethefirsttowelcomeyouback." Hurried, spoken as if all one word, not a smile, not even looking up. Bear in mind, there was no one else waiting for service during this period of time. In a City with SO MANY wonderful lodging options, the hotel makes no attempt at endearing themselves to their guests. Additionally, we exited and entered the hotel 4 times. There was no greeting upon entering and exiting the hotel, despite the fact the front desk is about 12 feet from the front entry door. I literally hobbled in, after the race, sweaty, with a medal around my neck to find two (maybe three) front desk staff talking amongst themselves. Would it have been to hard for them to look up, say "Welcome back" or even "Congratulations"? Don't take this the wrong way. We are not needy and could care less about recognition for the race...it was the complete lack of hospitality for what is supposed to be a high end property that completely dumbfounded us. I would gladly pay twice the rate we paid to stay at a property that treats their guests as actual guests. That being said, the Viceroy is an "acceptable property". The rooms were clean and fairly well appointed. The furnishings were acceptable with the exception of broken blinds in the room. However, I could have gone to any base level Marriott or Hilton for an "acceptable property" and paid half the price. Guests at a property of this level are willing to pay more for the "experience"....of which there was none at the Viceroy.