I spent a total of four nights at the Viceroy Miami just before Christmas. Those who expect to find five star quality here along the lines of Mandarin Oriental or Four Seasons will be disappointed. Yet, at roughly half of what you’d pay at these other places, the Viceroy is very good value for money. HOTEL: Viceroy Miami is a small part of a much larger, three-tower condominium complex. The hotel occupies the lower 15 floors of the tower that overlooks, busy Brickell Ave. The lobby is surprisingly small for a downtown hotel. ROOMS: The rooms are large and well-equipped. The one bedroom suite I stayed in (x03) was terrific: one completely separate large bedroom with a very large ensuite bathroom, a living room with dining table/kitchenette and separate toilet/washroom. The design is contemporary and appealing, but furniture quality is perhaps a bit on the cheap side. This makes you wonder how things will look like in five years from now, but during my stay it was all in good condition and everything worked. The junior suite was also nicely designed and adequately sized. Neither of the suites had any furniture on the large balconies. Not that you would need it, given that the balconies overlook one of the busiest roads in Miami (even my “water view” suite overlooked the street, so don’t be fooled.) POOL: The pool area is fantastic. It is perched up high on the 15th floor in between the three towers. It has a wonderful view over Brickell Key, the port of Miami, and the Rickenbacker causeway. There is one pool of at least 250 ft and a smaller pool heated to Jacuzzi temperature. RESTAURANT: The restaurant, EOS, is nothing to write home about. It is okay, standard hotel stuff, but certainly not a “destination restaurant” as the Viceroy brochure hyperbole claims. SERVICE: Overall, service in the hotel was friendly and efficient. Not as polished as you would get at higher-tier places, but – again – you get what you pay for. The hotel charges something like $35 a night for valet parking with unlimited in/out privileges, which I thought was okay for downtown Miami. The valets are not the hotel’s, so you have to call an outside number to speak to the dispatcher to get your car brought up and in general the valet service is sub-standard and chaotic. Housekeeping tries hard, but doesn’t always manage to impress. On one occasion, there was still an empty bottle left standing on a table after cleaning, mini bar was not refilled during the entire stay, and requests can take a long time to get done. But, all in all, I can highly recommend this place for those who want to enjoy comfort and a bit of class, while keeping within a reasonable budget.