We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Viceroy Miami: Traveler Reviews

4.5 of 5
485 Brickell Avenue, Miami, FL 33131
Hotel website
Hotel packages
Hotel amenities
Special Offer
Bed And Breakfast
Viceroy Miami
Ranked #22 of 131 hotels in Miami
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

614 reviews from our community

Traveler rating
    333
    161
    68
    27
    25
See reviews for
Families
70
 
Couples
261
 
Solo
47
 
Business
123
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brussels
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
65 helpful votes 65 helpful votes
“style and value for money”
4 of 5 stars Reviewed December 22, 2012

I spent a total of four nights at the Viceroy Miami just before Christmas. Those who expect to find five star quality here along the lines of Mandarin Oriental or Four Seasons will be disappointed. Yet, at roughly half of what you’d pay at these other places, the Viceroy is very good value for money. HOTEL: Viceroy Miami is a small part of a much larger, three-tower condominium complex. The hotel occupies the lower 15 floors of the tower that overlooks, busy Brickell Ave. The lobby is surprisingly small for a downtown hotel. ROOMS: The rooms are large and well-equipped. The one bedroom suite I stayed in (x03) was terrific: one completely separate large bedroom with a very large ensuite bathroom, a living room with dining table/kitchenette and separate toilet/washroom. The design is contemporary and appealing, but furniture quality is perhaps a bit on the cheap side. This makes you wonder how things will look like in five years from now, but during my stay it was all in good condition and everything worked. The junior suite was also nicely designed and adequately sized. Neither of the suites had any furniture on the large balconies. Not that you would need it, given that the balconies overlook one of the busiest roads in Miami (even my “water view” suite overlooked the street, so don’t be fooled.) POOL: The pool area is fantastic. It is perched up high on the 15th floor in between the three towers. It has a wonderful view over Brickell Key, the port of Miami, and the Rickenbacker causeway. There is one pool of at least 250 ft and a smaller pool heated to Jacuzzi temperature. RESTAURANT: The restaurant, EOS, is nothing to write home about. It is okay, standard hotel stuff, but certainly not a “destination restaurant” as the Viceroy brochure hyperbole claims. SERVICE: Overall, service in the hotel was friendly and efficient. Not as polished as you would get at higher-tier places, but – again – you get what you pay for. The hotel charges something like $35 a night for valet parking with unlimited in/out privileges, which I thought was okay for downtown Miami. The valets are not the hotel’s, so you have to call an outside number to speak to the dispatcher to get your car brought up and in general the valet service is sub-standard and chaotic. Housekeeping tries hard, but doesn’t always manage to impress. On one occasion, there was still an empty bottle left standing on a table after cleaning, mini bar was not refilled during the entire stay, and requests can take a long time to get done. But, all in all, I can highly recommend this place for those who want to enjoy comfort and a bit of class, while keeping within a reasonable budget.

Room Tip: go for the one bedroom suite, but don't expect too much from the "water view". Yes, yo...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by lupo_mm for Miami
Ask lupo_mm about Viceroy Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review
January 16, 2013
Dear lupo_mm:

Thank you for your review. Considering that you have reviews in twenty-five cities, I appreciate you taking the time to go through so much detail on your stay with us. I’ve addressed with my staff the smaller challenges that you experienced.

It sounds as though you found the value for which you were looking when you came to Viceroy Miami. I am glad to hear this. I do hope you can make the journey back from Brussels to see us again. Please call my reservations team in advance and we will see if we can find the perfect room for you.

Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MIAMI
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Great place!”
5 of 5 stars Reviewed December 17, 2012

Just got back from celebrating my wife's b-day we spent one night at Viceroy all I have to say is that this place is fabulous! the staff is great the rooms are clean in short the place is perfect.
Better than most "boutique" hotels in Miami Beach

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask VLAD22 about Viceroy Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review
December 19, 2012
Dear VLAD22:

Please tell your wife “happy belated birthday” for me. As long as we were “perfect” for you then that’s enough for me. I see that you are in Miami so please keep us in mind for your next short get-away. We have a great Florida resident discount for you. Hopefully we can celebrate your birthday here!

Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
“Cool room, busy hotel”
4 of 5 stars Reviewed December 12, 2012

The Viceroy is broken up into different sections:
-Floors 2-14 are the hotel
-Floor 15 is the restaurant, pool, spa
-Floor 16-49 are the residencies
-Floor 50 is the very loud nightclub

On the hotel website, you are given rates for both the hotel and the residencies. The residencies they can't sell to buyers, the hotel rents out and gives a discount for 1 week and 1 month stays. I was traveling for business and was going to be in Miami for 7 days. For me, it was cheaper to book the residencies than the hotel, so I booked a 1 bed/1 bath residence. Upon checkin they upgraded me for free to a 2bed/2bath residence, for no reason. The room was amazing. All white inside, 15ft ceilings, modern furniture, full kitchen with all the cookware, dishwasher, full double sided fridge, balcony, standup shower, soaking tub, etc. It was very nice and over the top. The master bedroom as a master bath inside it. The second, smaller bedroom you have to exit the bedroom and use the main bathroom.

Here's some advice:
-if you book a residency, make sure to request a lower floor to avoid the loud night club on the roof, I was on 28 and I could kind of hear the bass, but not enough to keep me up
-the residency weekly rate only gives you housecleaning 1 time during your stay, its $200/cleaning beyond your freebe
-Thursday, Friday and Saturday nights get VERY busy at the valet and at the elevators. If you use the "residences entrance" all the way at the end of the valet section, you can use a different set of elevators. It also gets much louder these nights as well.
-In room dining and EOS the restaurant are pretty good
-There's a main strip with lots of restaurants 4 blocks away and walkable
-South Beach is a close 15min drive
-There are 3 pools - a huge unheated main pool, a smaller heated pool and a reflecting pool that has chairs and is about 2 feet deep

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Travel2956 about Viceroy Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review
December 19, 2012
Dear Travel2956:

This is quite a comprehensive review – down to the depth of out reflecting pool! Great advice all the way around for our viewers. I’m glad that you had the opportunity to enjoy our residence product. A lot of our long-term travelers tend to overlook these. They really are the perfect answer if you are looking for lots of space to stretch out for that extended stay. I invite any of our perspective guests to visit the Viceroy Miami website as we have an excellent overview of each of our room types. You can get a great perspective of the room layouts as well as the design and décor.

Weekends here tend to be very busy this time of the year. This is something to consider if you are planning on coming or going in the evenings when FIFTY Ultra Lounge is open (Friday and Saturday nights). Your best option is to call us direct so we can give you the best advice on which accommodations would fit you based on your individual needs. My front desk and reservations staff have quite adept at offering the perfect option for your trip.

Thank you for your comments. This is really helpful for all that are reading.

Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turquie
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Very nice experience”
4 of 5 stars Reviewed December 9, 2012

I travelled in a business trip, booked 3 nights, very welcoming staff... I had several special requests, that the management did satisfy. This is very nice of them. Iappreciated the restaurant and the smoking area outside. The pool is impressive, even if I didnt have time to get in. THere is a famous bar on the roof (the "Fifty"). When you are coming from the hotel, you are welcomed. I really recommend this hotel, excellent quality/price ratio.

Room Tip: Rooms on the road side are noosy, due to the road.
See more room tips
Stayed December 2012, traveled on business
Was this review helpful? Yes 1
Ask Avocat_international about Viceroy Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review
December 19, 2012
Dear OzgurAsik:

Thank you so much for the kind words. Turkey is one of the most beautiful places on Earth! I’m quite honored that you would find our hotel to your liking. However, next time you will have to try the pool! It’s the longest infinity pool in the state of Florida. This time of year, is in high demand.

Your room tip is good as well. Many of our rooms face Brickell Avenue, which our guests enjoy for their views over the city. There is a lot of downtown action to see. If you are looking for a small piece of serenity then I can suggest one of our water view suites. These showcase both the Miami River and Biscayne Bay. The views are certainly worth the slight increase in rate. There is something magical about watching the cruise ships sailing out over the bay.

I hope to see your return to us in the future.


Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“An Incredible Stay!”
5 of 5 stars Reviewed December 6, 2012

If you want an incredible resort experience while staying within downtown Miami, this is definitely a good pick. I stayed in two different rooms here: one was a standard double room and the other was a suite. Both were incredible! I would say one word of caution is that the double room had an open-view shower, tub and sink. If you are sharing a room but still want your privacy while bathing, you might want to get a suite rather than a double. The room designs were beautiful and very modern and eclectic. I loved the long marble entry way in the double room! The suite was a full one 1-bedroom with a separate living room space and one and a half baths, like a full apartment! The pool was large (I believe there were multiple) and had a very happening daytime scene. I dined at one of the restaurants in the hotel for my birthday dinner, and had an fantastic meal. Just to inform you of the high quality of the hotel...Rihanna was staying there the same time I was.

Room Tip: Choose a suite if you want privacy while bathing because double rooms (at least some) have open air...
See more room tips
  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Brandon C about Viceroy Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review
December 19, 2012
Dear Brandon C:

Well, Brandon C, we always make sure we have a celebrity handy for our guests’ birthdays! (If only I were that good.) I am so glad you enjoyed the hotel. Thank you for your review on both of the room types you stayed in. I’ve received many comments about the bathrooms in some of our units and I am pleased to confirm that we are installing privacy screens in the coming week For guests that are thinking of joining us in the future, please feel free to contact us directly (either through reservations or the front desk) and we can review all of our room types with you to determine which accommodation best fits your needs. I want to make sure that each of our guests has the perfect Viceroy Miami experience.

Happy Belated Birthday! Now start thinking of a good excuse to escape Detroit and come back to see us. That pool will be waiting for you!

Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampton Inn & Suites Miami/Brickell-Downtown
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Miami
Luxury
Conrad Miami
Conrad Miami 4.0 of 5 stars 542 reviews
Good for business
Casa Moderna Miami
Casa Moderna Miami 4.5 of 5 stars 274 reviews
Near the beach
Surfcomber Miami South Beach, a Kimpton Hotel
Surfcomber Miami South Beach, a ... 4.5 of 5 stars 753 reviews
Near the beach
Sofitel Miami
Sofitel Miami 4.0 of 5 stars 1,397 reviews
Show Prices ABS:HotelCheckRates-d288592?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1651884?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d120325?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d85205?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Miami
EPIC Hotel - a Kimpton Hotel 4.5 of 5 stars 1,418 reviews Mandarin Oriental, Miami 4.5 of 5 stars 788 reviews Hampton Inn & Suites Miami/Brick... 4.5 of 5 stars 686 reviews JW Marriott Marquis Miami 4.5 of 5 stars 374 reviews
Show Prices ABS:HotelCheckRates-d1149365?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224877?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2253238?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1815254?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 131 hotels in Miami, ranked by popularity

Been to Viceroy Miami? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Viceroy Miami

Also Known As:
Viceroy Miami Hotel Miami
Viceroy Miami Hotel
Viceroy Hotel Miami
Address: 485 Brickell Avenue, Miami, FL 33131
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Miami
#12 Luxury Hotels in Miami
#17 Family Hotels in Miami
#25 Business Hotels in Miami
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Viceroy Miami blends timeless East Asian accents, international service standards and Miami's own rich ambience to create an unparalleled resort destination in Brickell, Miami's Wall Street of the Americas.Created for discerning globetrotters,this luxury resort in Miami offers 148 residentially appointed guestrooms, suites and one- and two-bedroom residences (which include fully equipped kitchenettes or full kitchens), custom-designed Sferra linens and more non-negotiable indulgences for a truly exceptional Miami resort experience.From cocktails and small plates served poolside on the 50th floor, to the chef's tasting menu at the signature restaurant and terrace overlooking the pool deck, to round-the-clock guestroom dining, Viceroy Miami satisfies every culinary craving.Located at the northern gateway to Brickell Avenue, Viceroy Miami is ideally situated to cater to the business elite. This Miami boutique hotel is also centrally located near the city's many distinctive neighborhoods, cultural institutions, sporting venues and area attractions.Within Icon Brickell, the hotel stands steps from the 28,000-square-foot spa and fitness center, 300-foot infinity pool on Biscayne Bay, poolside bar and fireplace, and life-size chess set. Perched atop the 50th floor of Viceroy Miami, FIFTY offers the city's most exclusive lounge, while the private pool deck with bar offers dramatic skyline views unequalled in Miami.At Viceroy Miami, set the stage bayside and park-side for a business meeting, press event, photo shoot, sales presentation, conference or product launch. Versatile function spaces — ranging from traditional meeting rooms to the signature restaurant, rooftop lounge, and The Viceroy Spa Miami—make Viceroy Miami an ideal location for any gathering or meeting.The hotel also offers comprehensive catering services for every event from weddings to bar mitzvahs - including innovative culinary concepts and event planners that can assist you with all your event needs from décor, design, audio/visual or media. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, Venere, Hotels.com and HotelsClick so you can book your Viceroy Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Viceroy Miami, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Viceroy Miami
Enter dates & see best prices* (from our partners)
Show Prices