We booked a one-bedroom suite for three nights over the Thanksgiving weekend. The room was very large, had a usable kitchenette and was pretty much what we expected from the web site. The location on Brickell was great and we walked to good restaurants. Whenever I called the front desk, it was answered promptly and service was provided as requested. And we paid a very reasonable rate at the linger longer promotion.
There was an Illy expresso machine in the kitchette with an assortment of capsules. Very nice touch. There was a small refrigerator and range top (took as call and staff visit to get the breaker turned on for it). Some silverware and limited plates, bowls, and cups.
We found the decor to not be our taste and the odd mix of furniture and colors was not restful. Don't know who did the decorating but it certainly wasn't our style. The bed was very soft - not great for a bad back. The lighting in the bathroom was very inadequate. The bathroom was huge, but it would have been nicer if the shower were larger. Huge soaking tub but who uses that anymore? There was a very beautiful half-bath off the entry area.
Service was ok but I would not put this in a 5 star category. It seems they have very slim staffing - but then it is somewhat a boutique hotel. When we arrived by car there was a lot of confusion and it took a call to the front desk to get our luggage delivered. Nice personnel but I found we had to call for things, including a top sheet for the bed since there was only the duvet and bottom sheet. The room was very clean.
The balcony was very nice but there was no furniture on it (nor for any of the rooms). I think it strange to have such a nice amenity and not be able to enjoy it. Trafffic noise from Brickell is noticeable but did not bother us.
As noted by others, the valet parking is $36 per night. This is probably the norm for the area. Valet service was reasonably timely, but they do ask for (and seem to need)15 minutes notice.
All in all, it was a good value and we would return. But it could be such a nicer experience with different decor, a firmer bed and better lighting.
- Official Description (provided by the hotel):
- Viceroy Miami blends timeless East Asian accents, international service standards and Miami's own rich ambience to create an unparalleled resort destination in Brickell, Miami's Wall Street of the Americas.Created for discerning globetrotters,this luxury resort in Miami offers 148 residentially appointed guestrooms, suites and one- and two-bedroom residences (which include fully equipped kitchenettes or full kitchens), custom-designed Sferra linens and more non-negotiable indulgences for a truly exceptional Miami resort experience.From cocktails and small plates served poolside on the 50th floor, to the chef's tasting menu at the signature restaurant and terrace overlooking the pool deck, to round-the-clock guestroom dining, Viceroy Miami satisfies every culinary craving.Located at the northern gateway to Brickell Avenue, Viceroy Miami is ideally situated to cater to the business elite. This Miami boutique hotel is also centrally located near the city's many distinctive neighborhoods, cultural institutions, sporting venues and area attractions.Within Icon Brickell, the hotel stands steps from the 28,000-square-foot spa and fitness center, 300-foot infinity pool on Biscayne Bay, poolside bar and fireplace, and life-size chess set. Perched atop the 50th floor of Viceroy Miami, FIFTY Ultra Lounge offers the city's most exclusive lounge, while the private pool deck with bar offers dramatic skyline views unequalled in Miami.At Viceroy Miami, set the stage bayside and park-side for a business meeting, press event, photo shoot, sales presentation, conference or product launch. Versatile function spaces — ranging from traditional meeting rooms to the signature restaurant, rooftop lounge, and The Viceroy Spa Miami—make Viceroy Miami an ideal location for any gathering or meeting.The hotel also offers comprehensive catering services for every event from weddings to bar mitzvahs - including innovative culinary concepts and event planners that can assist you with all your event needs from décor, design, audio/visual or media. ... more less
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- Also Known As:
- Viceroy Miami Hotel Miami
- Viceroy Hotel Miami