We booked a one-bedroom suite for three nights over the Thanksgiving weekend. The room was very large, had a usable kitchenette and was pretty much what we expected from the web site. The location on Brickell was great and we walked to good restaurants. Whenever I called the front desk, it was answered promptly and service was provided as requested. And we paid a very reasonable rate at the linger longer promotion.
There was an Illy expresso machine in the kitchette with an assortment of capsules. Very nice touch. There was a small refrigerator and range top (took as call and staff visit to get the breaker turned on for it). Some silverware and limited plates, bowls, and cups.
We found the decor to not be our taste and the odd mix of furniture and colors was not restful. Don't know who did the decorating but it certainly wasn't our style. The bed was very soft - not great for a bad back. The lighting in the bathroom was very inadequate. The bathroom was huge, but it would have been nicer if the shower were larger. Huge soaking tub but who uses that anymore? There was a very beautiful half-bath off the entry area.
Service was ok but I would not put this in a 5 star category. It seems they have very slim staffing - but then it is somewhat a boutique hotel. When we arrived by car there was a lot of confusion and it took a call to the front desk to get our luggage delivered. Nice personnel but I found we had to call for things, including a top sheet for the bed since there was only the duvet and bottom sheet. The room was very clean.
The balcony was very nice but there was no furniture on it (nor for any of the rooms). I think it strange to have such a nice amenity and not be able to enjoy it. Trafffic noise from Brickell is noticeable but did not bother us.
As noted by others, the valet parking is $36 per night. This is probably the norm for the area. Valet service was reasonably timely, but they do ask for (and seem to need)15 minutes notice.
All in all, it was a good value and we would return. But it could be such a nicer experience with different decor, a firmer bed and better lighting.