We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“GREAT Location for fun” 4 of 5 stars
Review of Viceroy Miami

Save Saved
You added Viceroy Miami to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Viceroy Miami
5.0 of 5 Hotel   |   485 Brickell Avenue, Miami, FL 33131 (Downtown)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Breakfast Bliss
Ranked #22 of 129 hotels in Miami
GreenLeadersBronze level
Top Contributor
67 reviews 67 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“GREAT Location for fun”
4 of 5 stars Reviewed November 16, 2012

If you are in Miami and want to have fun or stay close to the financial area, this is one of the best hotels in town. Great Spa, Great Restaurants, excelent service and the best is very close to the great area of good restaurants in Miami.

Room Tip: Try to get a room with Bay View or to the river, not to the street.
See more room tips
  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, November 28, 2012
Dear Sebastian U:

You give readers a great tip. All of our rooms have beautiful appointments but we can really fit the view to your mood. Viceroy Miami’s standard rooms face Brickell Avenue so our guests see the action of the city. During the holidays, it’s really quite a sight with all of the lights! However, if you are looking for some tranquil scenery then we also offer water view suites – all of which have great perspectives of either the Miami River or Biscayne Bay.

Thank you for your comments. I see that you are a senior contributor. I really appreciate your attention. Hopefully, I can thank you in person when you return.


Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

862 people have reviewed this hotel

Traveler rating
    461
    226
    96
    43
    36
See reviews for
105
352
62
177
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 15, 2012 via mobile

We stayed in this hotel on fri 2nd nov for one night. We arrived at the hotel 9am in the morning as we were just of a cruise hoping to just leave are bags till room was ready, the young lady at the desk was very friendly and helpful and told us she would have a room ready in 30 min, we went up to the 15th floor coffee area/pool area (free wifi in public areas not in rooms) and had a lovely cup of coffee(bit expensive up here), went downstairs and we were told we had been upgraded to a suite, our room was on the 4th floor and i have to say it is one of the most gorgeous suites we have ever stayed in with a great balcony and breathtaking views over river. Excellent bathroom, double mirrored doors in bathroom, double sink, bath, lovely shower, lots of mirrors, bit dim lighting. There was plenty of space, enough to actually live in here. Plus the most amazing and comfy 4 poster bed i have ever slept in. the decor was beautiful and very very stylish. We used the gym which had a good mix of weights and cardio machines which overlook miami. We Spent a lovely morning by the 70meter pool with huge double sun beds overlooking miami- Very chilled out! The staff were very helpful, drawing us maps, giving us directions, tips on where to eat etc.will definitely stay here again

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, November 28, 2012
Dear Thomas W:

I am so glad we could accommodate your early check-in. We have quite a lot of cruise guests looking for that perfect spot to either start their vacation or to end it on an exceptionally high note. Viceroy Miami is just minutes from the Port of Miami so our location is really convenient. It is wonderful to hear all went well with your stay. I have already shared your comments with my staff – all of which seem to remember you!

Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 14, 2012

Everything worked out very well for us at the Viceroy Miami - absolutely no issues. The room was a nice size and the bathroom even better. The bathroom amenities were top quality and we found everyone that we engaged with to be very helpful. Our room and all the public areas were clean and decorated very nicely. Some have said the decor is over the top, but we found it trendy yet understated.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, November 28, 2012
Dear kalypso333:

“Trendy yet understated”…I wish I could be accused of that. You are definitely correct though. Viceroy Miami is one of the most stylish hotels I have had the pleasure of running. We get a lot of comments on the décor. It is a unique departure from that average city hotel stay. I am so glad all went well for you two.

Please call us if you want to escape ski season in Utah later this year. We would love to have you and the pool is waiting!


Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 11, 2012

Very nice hotel. Beautiful rooms. Zen feel in the middle of Brickell Miami. Great Service. Great location. Large bathrooms. Did eat outside so cannot comment on restaurants. Great club on 50th floor for the younger crowd. Highly recommend.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, November 28, 2012
Dear emka11:

I love “Zen feel in the middle of Brickell Miami”. I’ve given that line to my marketing director. There is no telling where he will take that one!

It is good to hear that you made it to FIFTY. We just rebranded the venue as one of the city’s premiere ultra lounges. In all of my travels, I have yet to see a lounge rival the views that it commands from the top of the building. You can literally dance under the stars and over the city lights all at once. We have quite a line-up of entertainers this season. You can make it back down here from Boca Raton in an hour without traffic.

We’ll be waiting!

Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami and Germany
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2012

We`ve stayed here for our first time in November 2012. But we have stayed many times in Miami and Miami Hotels before. ( 4 and 5 stars hotels). The hotel is "okay" but i am sure we would not book it again. Reasons:

1) Hotel blockes 150$ per night as a deposit ( for example using Valet, eating at Restaurant, Room Service,...) to your credit card. That means 10 days at the hotel = 1500$ blocked on Credit Card. Wow - do i have to eat at Mc Donalds during my vacation in Miami to afford the big deposit??? I think that is much too much! By the way: I haven`t used the Valet, i wasn`t eating at the restaurant,....

2) Valet is 40$ ( incl. Tip) per night. So we decided to look for another cheaper possibility to park the car. 40 $!!!

3) The Internet is 9.95$ for 24 hours. That`s the WLAN fee. There is also LAN available but i dont know if it is same price or higher. We used WLAN and it was a VERY bad connection. Connection broke up every few minutes sometimes. I was not able to watch a movie.

4) Room service charges 20% Tip plus an additional 4$ Delivery Fee.

5) Tiles in the shower are very slippery when wet. You really have to be careful! Same problem is with the tiles around the huge pool. They are horribly slippery too when wet. I almost fell down!

6) I used the gym twice ( which is really nice). But needs more A/C. It was very warm inside the gym when i came ( maybe because of the huge glass windows).

7) On our balcony ( and all others) were no chairs to sit down to enjoy the view on Brickell Avenue with a glass of wine or a book in privacy.

8) Room has a huge bathroom but only a shower. No Bathtub.

9) Food at Restaurant is quiet expensive ( Pasta Bolognese 18$!)

PRO:
You can walk to Mary Brickell Village with lots of Bars and Restaurants in a few minutes or use Metromover for the 2 Stations.
You are also close to Bayside Marketplace
Very nice pool
Nice view from room of Brickell Avenue und amazing view from pool deck

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, November 28, 2012
Dear StoneCrabLover:

I really appreciate your review. You hit quite a few points. My background is one of luxury hotels and resorts so I do understand that pricing always plays a factor in the overall guest experience. However, I have made it a personal mission to bring value to the forefront here at Viceroy Miami. Downtown Miami has many “luxury” hotels, and I have inspected all of them. I always ask myself, “What am I actually paying for?” If I cannot answer that question by the time I have left then I know that the value simply isn’t there.

I want you to come back and compare some more. At least it would give us the opportunity to try and impress you. Just make sure that you let us know in advance. I want to make sure that our chef has stone crab on the menu for you!


Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2012 via mobile

First the good things 1) the room is large and spacious 2) the bathrooms are phenomenally large 3) the location is great 4) the furniture is unusual but i kind of got used to it

Things hey could improve 1) i had free internet included and it was not communicated as a result of which i had to pay for the internet 2) i had free continental breakfast included and when i checked at the counter they said the restaurant would know the kind of breakfast to give me. This caused considerable issues at checkout time as i was effectively charged for all the breakfasts. It turns out the restaurant has no coordination with the front desk. 3) there are no newspapers which is kind of unforgivable for a 5 star hotel

Fortunately the front desk was kind enough to adjust some of the charges during checkout, but the checkout experience was kind of bitter. That was unfortunate because the rest of the stay was great.

Stayed November 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, November 28, 2012
Dear ShashiRaghunan:

Thank you for your feedback. I am looking into the package that you were on to see exactly where we would have missed the communication. I will get this resolved quickly so that our other international guests will not have the same challenges. I appreciate you taking the time to bring this to light. So many of our guests depart without saying anything. What we don’t know, we can’t fix.

Please consider returning to Viceroy Miami. If you let me know in advance of your arrival, I will be sure to review your reservation and streamline your stay with us.


Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 6, 2012

This hotel is situated in the financial location and offers excellent views over a beautiful city. Stylish throughout and our 1 bedroom suite was beautifully appointed. comfy beds, very quiet and large bathrooms with great shower !
fantastic large balconies.
Pool is huge and the largest jacuzzi I have ever seen. went in October and had the pool completely to ourselves. restaurant ffered great service and food. small but expected quibble is the price of drinks poolside.
Valet parking excellent ad porters were very helpful.
would definitely stay again !!!!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review, November 28, 2012
Dear CasperUK:

Again, another wonderful review from our friends in the United Kingdom! Thank you so much for your kind words. It sounds like your stay with us was went extremely well. October is a great month to come to Miami. It is just before the start of our peak season. For us that live in Miami, October brings cooler breezes and the excitement of the winter months.

I am really glad to hear about our valet parking. They have been doing an excellent job lately. It can be quite a challenge to deliver great service on a hotel front drive as busy as ours. I will be sure to tell them of your comment.

Now, it is going to get cold in England this winter. That pool and Jacuzzi has your name on it. Come back and see us soon!

Warm Regards,

Laurence Dubey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Viceroy Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Viceroy Miami

Address: 485 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Miami
#10 Luxury Hotel in Miami
#18 Business Hotel in Miami
#19 Family Hotel in Miami
#22 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Viceroy Miami 5*
Official Description (provided by the hotel):
Viceroy Miami blends timeless East Asian accents, international service standards and Miami's own rich ambience to create an unparalleled resort destination in Brickell, Miami's Wall Street of the Americas.Created for discerning globetrotters,this luxury resort in Miami offers 148 residentially appointed guestrooms, suites and one- and two-bedroom residences (which include fully equipped kitchenettes or full kitchens), custom-designed Sferra linens and more non-negotiable indulgences for a truly exceptional Miami resort experience.From cocktails and small plates served poolside on the 50th floor, to the chef's tasting menu at the signature restaurant and terrace overlooking the pool deck, to round-the-clock guestroom dining, Viceroy Miami satisfies every culinary craving.Located at the northern gateway to Brickell Avenue, Viceroy Miami is ideally situated to cater to the business elite. This Miami boutique hotel is also centrally located near the city's many distinctive neighborhoods, cultural institutions, sporting venues and area attractions.Within Icon Brickell, the hotel stands steps from the 28,000-square-foot spa and fitness center, 300-foot infinity pool on Biscayne Bay, poolside bar and fireplace, and life-size chess set. Perched atop the 50th floor of Viceroy Miami, FIFTY Ultra Lounge offers the city's most exclusive lounge, while the private pool deck with bar offers dramatic skyline views unequalled in Miami.At Viceroy Miami, set the stage bayside and park-side for a business meeting, press event, photo shoot, sales presentation, conference or product launch. Versatile function spaces — ranging from traditional meeting rooms to the signature restaurant, rooftop lounge, and The Viceroy Spa Miami—make Viceroy Miami an ideal location for any gathering or meeting.The hotel also offers comprehensive catering services for every event from weddings to bar mitzvahs - including innovative culinary concepts and event planners that can assist you with all your event needs from décor, design, audio/visual or media. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Amex, Booking.com, Tingo, Otel, Sabre Hospitality Solutions , Travelocity, Agoda, getaroom.com, Priceline, TripOnline SA, BookingOdigeoWL, Venere and Jetsetter so you can book your Viceroy Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Viceroy Miami Hotel Miami
Viceroy Hotel Miami

Owners: What's your side of the story?

If you own or manage Viceroy Miami, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.