I have just stayed there for about a week on a work conference. The location is on the trendy Brickell Ave - the hotel is quite new and shares facilities and towers with what i believe are up market condo's. The room was very comfortable, the staff all very friendly and professional and the Hotel v trendy - there were a few "weird" things, IMHO - there was only one (small) restaurant / bar servicing the entire hotel (other than a coffee shop by the pool) - to get to the fitness center you had to walk a quite long route outsidfer by the (50m) pool - better hope it not raining then, and finally take an elebvator down - the fitness centre, when you get there is fine, BTW!! There is a v trendy nihghtclub on the top (50th) floor. My only gripe was the valet parking charge - $36 a day (!!!) with no option of self parking - i thought that was taking the mickey big time! All in all, i liked it and it worked, so 2 x thumbs up!

This was our first time to Miami and we wanted to stay in a nice, newer hotel that was close to South Beach but at a good rate. Enter the Viceroy. Beautiful room, very chic and excellent service! Less than a $20 cab ride to South Beach, the only downside I saw to the Viceroy was the overnight car parking was $36. Other than that, we had an amazing time and would recommend others to check it out.

At first glance, the Viceroy is an intriguing hotel set in the IconBrickell development. On closer inspection, it’s the lack of amenities common to most hotels that may make you wish you’d stayed somewhere else.

No morning newspapers, no bar soap, no express check-out, no free internet…the list goes on. This hotel has every opportunity to establish itself as a formidable competitor in the downtown Miami market, but misses the mark in so many ways.

What’s good? The 15th floor pool is huge, and almost an infinity-type pool, giving great views. The lobby décor is dramatic and interesting. The restaurant and café are good in terms of food and attentive service. The spa is large, clean, and refreshing, and I had an excellent massage experience there.

What needs attention for me to consider returning? How about hotel “basics,” like making bar soap available to those to prefer not to use a body wash? Making a daily newspaper available (the newspaper contract expired last month, according to a front desk attendant). Providing express check-out so that guests don’t have to queue at the front desk in order to leave. Offering free internet, or at least not charging yet another $14.95 if a guest wants to connect more than one item (i.e. a laptop and an iPad.)

My colleague termed the décor “Chinese Ikea,” and that pretty much nails it. Lots of black and green marble everywhere, coral-colored leatherette chairs, and a lot of black lattice and mirrors in the room. I’m not sure to whom the décor would appeal, but I’ve never seen anything quite like it. There are a microwave and refrigerator in the room, the a/c worked fine, the high-speed internet worked but kicked me off every couple of hours, and there was plenty of hot water for showers. The bed is OK.

The most annoying aspect of this visit was the construction at the pool. Workers were using drills and saws throughout the day during our visit, so instead of a relaxing time at the pool, we had to tolerate a construction site. It would have been good for the hotel to tell us in advance of our visit, so we could switch dates or make other hotel arrangements.

The rooms on the front of the hotel face a major street and look out at other tall buildings, so be sure to request a room away from the front of the hotel for a better view and to avoid the noise.

I stayed here for three nights on a business trip. The room was comfortable and stylish with a large bed, small balcony and a kitchenette. Bathroom was huge (but no privacy as there is limited wall between bathroom and bedroom). Large TV. Nice, friendly, welcoming staff.

Food and drink is very expensive, but very tasty. Service is very good.

Free wi-fi was included in my room, however it rarely worked. It usually only worked if I was standing in one spot in the room, on one leg, with my right arm in the air, and my tongue sticking out...

On the day of checkout the hotel had no water. I was catching a flight that night and was unable to shower, use the bathroom, make a coffee, etc. The restaurant was also closed. I don't think this is the first time the hotel has had this sort of issue. I stored my luggage and went out for the day. When I came back the water had apparently just come back on. The front desk very kindly agreed to allow me temporary access to a room, so that I could shower and clean etc. i'm very grateful to them for this, but they really need to get a back-up plan. They should not be having these issues with water!