We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unique, Urban, Luxury Hotel” 5 of 5 stars
Review of Viceroy Miami

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Viceroy Miami to your Saves list
Viceroy Miami
5.0 of 5 Hotel   |   485 Brickell Avenue, Miami, FL 33131 (Downtown)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Relax Longer Save 20%
Ranked #20 of 129 Hotels in Miami
GreenLeadersBronze level
Montreal, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
55 helpful votes 55 helpful votes
“Unique, Urban, Luxury Hotel”
5 of 5 stars Reviewed May 14, 2011

This is an URBAN Design Hotel located in Miami’s Financial District and Elite Brickel Condominiums.
Although, none of these Hotel Rooms face the magnificent Pool deck located on the 15th floor; it makes up with other ways – “Junior Suites”. The hotel is located below the 15th floor and its well worth the few dollars extra to splurge for these spectacular Junior Suites #1211. These Junior Suites with balconies and kitchenette are located on the corner of the building offering you panoramic views of the Water & Brickel Avenue with their floor to ceiling windows; including the fabulous oversized washroom. The only area that is completely private is the water closet. The Suites are exquisitely furnished with unique pieces but when will the Hotel purchase some balcony furniture?

There are (2) Restaurants & (1) bar located on the premises. The Icon is accessible from the pool deck and offers you a variety of gourmet salads, cold & hot pressed sandwiches. Although the food was acceptable at the EOS Restaurant; we were not impressed with the service. We had spent (4) nights at this Hotel but didn’t realize until the third day that this complex includes an 18% gratuity charge . . . it would have been appreciated if the staff would have mention that policy – verify your bills.

This Hotel is NOT located on South Beach, but its fabulous massive Pool deck & 28,000 square foot Spa will offer you a different experience of Miami.

Enjoy an illy espresso without leaving your room!

Viceroy Hotel, 485 Brickell Avenue, Miami; www.viceroymiami.com.

Room Tip: Verify Viceroy website for promo's
See more room tips
  • Stayed May 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiami, Hotel Manager at Viceroy Miami, responded to this review, May 18, 2011
Dear Guest,

Thank you for taking the time to share your feedback from your recent stay with us. We were truly delighted that the inspiring design of our Viceroy Junior Suite and hotel amenities was successful in providing you with a stylish and upscale alternative to South Beach.

We were pleased to learn that you were able enjoy the magnificent views of Biscayne Bay and Brickell Avenue from your guest accommodation and our pool deck. The Spa at Viceroy Miami, Icon Brickell and the culinary offerings of EOS are indeed some of our best attributes and we are excited that you were able to experience them both. In my follow up with Mr. Selchuk Once, Restaurant Manager I have asked that we review our food & beverage checks to ensure that all charges are appropriately noted.

Thank you for the wonderful recognition and we look forward to welcoming you back soon. In the interim, we remain at your service.

Sincerely,


Laurence Dubey
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

916 reviews from our community

Traveler rating
    495
    241
    99
    43
    38
See reviews for
107
372
63
191
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
West Palm Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2011

I have stayed there for three nights over a two week period (two visits). It is an amazing value and beautifully esthetic an pleasing. The staff are fantasitc, the gym has everything you need and the rooms spacious and artful. Definetly a must hotel to stay in.

Room Tip: Both rooms I had where excellent., all are quiet.
See more room tips
  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiami, Hotel Manager at Viceroy Miami, responded to this review, May 13, 2011
Dear Guest,

Thank you for your high praise and most generous feedback from your recent stay with us. I was delighted to learn that your recent visit exceeded your expectations from our tastefully appointed guest accommodations to our second-to-none resort amenities.

Indeed our inspiring Kelly Wearstler design and our state of the art Fitness Center are some of our best attributes as they provide a relaxing sanctuary for our guests. However, it is the exceptional level of intuitive service that we pride ourselves on and I am proud to learn that our colleagues were successful in providing you with a truly memorable stay.

We sincerely appreciate your rewarding recognition and we look forward to welcoming you back to your home away from home in the near future. Kindly please call me when your travel plans next bring you to Viceroy Miami so that I may personally take care of your arrangements. In the interim, we remain at your service.

Sincerely,


Laurence Dubey
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed May 8, 2011 via mobile

Was wowed by reception and the room. Disappointed with the over hyped 'amenities' - pool area is big. But only one bar (pool cafe with plastic glasses) and restaurant. I'd stay in the epic over the road next time.

  • Stayed May 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiami, Hotel Manager at Viceroy Miami, responded to this review, May 19, 2011
Dear Guest,

Thank you for taking the time to share your valuable and candid feedback with us. I was delighted that you were impressed with our reception and guest accommodations.

I was disappointed to learn that your visit did not exceed your expectations as it relates to our hotel amenities. Please note that we do not use glassware on our pool terrace in order to avoid broken glass causing harm to any of our guests or residents.

I regret you are not likely to return to Viceroy Miami and sincerely hope that you will afford us the opportunity to restore your faith and regain your confidence in us. Kindly, please call me when your travel plans next bring you to Miami so that I may personally take care of your arrangements. In the interim, we remain at your service.

Sincerely,


Laurence Dubey
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 2, 2011

This is an outstanding hotel property which is one component of a very impressive residential development on the waterfront in Miami. It caters to a mix of international and domestic travelers and has some very impressive amenities. The pool area (fantastic views) and gym are amazing and far better than even high end resort settings. It would be impossible to feel crowded in the pool it is so large. Even though you are downtown, the hotel still offers a resort experience from the pool area, the gym, and the high quality restaurants in walking distance. Personally, I think staying at the Viceroy offers a better all around Miami holiday than on South Beach or at a more standard resort experience (for example, Ritz Carlton Key Bisacayne). You do need to drive to the beach but is is not far either in Key Biscayne or Miami Beach.

Most of all, the staff were wonderful the entire time of our stay including in-house reservations. This is a similar experience to what we incurred at the Tides (the sister property) last year.

I would definitely return consistently to this property.

Stayed April 2011, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiami, Hotel Manager at Viceroy Miami, responded to this review, May 4, 2011
Dear Guest,

Thank you for your high praise and most generous feedback from your recent stay with us.

Indeed our centric location, stunning pool terrace, state of the art Fitness Center and the fantastic views experienced from both are some of our best attributes. However, it is an exceptional level of intuitive service that we pride ourselves on. I was delighted to learn that our colleagues were successful in providing you with a truly outstanding experience as it is our goal to touch the heart and soul of each and every one of our guests.

We sincerely appreciate your recognition and look forward to welcoming you back to your home away from home in the near future. Kindly, please call me when your travel plans next bring you to Viceroy Miami so that I may personally take care of your arrangements. In the interim, we remain at your service.

Sincerely,


Laurence Dubey
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 1, 2011

The guest rooms are one of the highlights of this hotel with striking decor, an extra-spacious bathroom and a well-stocked kitchenette, Still, there are some things missing that are normally found in hotels at this price point: bathrobes, a bathroom scale and a daily newspaper. Another highlight is the very large pool which evidently also serves the adjoining condo tower. I did feel ripped off at the $6.41 charge for a small coffee-to-go from the Eos restaurant and by the $30/day valet parking charge (plus tip!).

  • Stayed April 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiami, Hotel Manager at Viceroy Miami, responded to this review, May 2, 2011
Dear Guest,

Thank you for your feedback from your recent stay with us. I was delighted to learn that your recent visit exceeded your expectations from our tastefully appointed guest accommodations and inspiring design to our stunning 2-acre pool terrace.

In my follow up with Mr. Rene Roman, Director of Rooms I have asked that we look into the possibility of including additional amenities in our guest rooms. Please feel free to advise us of your newspaper preference during your next visit so that our Lifestyle team may ensure prompt delivery each morning.

Thank you again for your comments; we look forward to welcoming you back soon and in the interim, we remain at your service.

Sincerely,


Laurence Dubey
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed April 30, 2011

Beautifull hotel, perfect location, premium category. Steps from Mary Brickell, full of restauranst. I would come back!!

Stayed March 2011, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiami, Hotel Manager at Viceroy Miami, responded to this review, May 2, 2011
Dear Guest,

Thank you for taking the time to share your most rewarding feedback from your recent stay with us.

We are truly delighted that we succeeded in providing you with an amazing experience from our centric location to our tastefully appointed décor by famed designer, Kelly Wearstler.

We sincerely appreciate your recognition and look forward to welcoming you back soon. Kindly, please call me if I may be of any personal assistance during your next stay; in the interim, we remain at your service.

Sincerely,


Laurence Dubey
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2011

Fantastic hotel - only wished we'd booked more than 1 night!
Got a fantastic deal on the internet for Junior Suite - wasn't ready when we arrive so received upgrade to One Bedroomed Suite. Amazing!
Very high quality furnishings, great balcony - really couldn't have asked for more.
Huge roof pool, excellent service from reception and fantastic food and service in EOS.
Room service breakfast was perfect as well.

Never wrote a review before but this hotel deserves it - fantastic experience from start to finish. If only we could have delayed our flight home by a few days!
Location is just a short drive from Art Deco & South Beach - and I'm pretty sure the value for money is much, much better!

Highly recommended.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ViceroyMiami, Hotel Manager at Viceroy Miami, responded to this review, May 9, 2011
Dear Guest,

Thank you for your most generous feedback from your recent stay with us. I was delighted to learn that your visit exceeded your expectations from our centric location and tastefully appointed Viceroy One-Bedroom Suite to our second-to-none resort amenities.

I was pleased to learn that you were able to enjoy our expansive pool terrace and innovative culinary offerings at EOS and through In-Room Dining. I was truly proud that our colleagues were successful in “wowing” you as it is our goal to touch the heart and soul of each and every one of our guests.

We thank you again for taking the time to share your feedback and we look forward to welcoming you back soon. In the interim, we remain at your service.

Sincerely,


Laurence Dubey
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Viceroy Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Viceroy Miami

Address: 485 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Miami
#11 Green Hotel in Miami
#19 Romantic Hotel in Miami
#20 Family Hotel in Miami
#20 Business Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Viceroy Miami 5*
Number of rooms: 148
Official Description (provided by the hotel):
Viceroy Miami blends timeless East Asian accents, international service standards and Miami's own rich ambience to create an unparalleled resort destination in Brickell, Miami's Wall Street of the Americas.Created for discerning globetrotters,this luxury resort in Miami offers 148 residentially appointed guestrooms, suites and one- and two-bedroom residences (which include fully equipped kitchenettes or full kitchens), custom-designed Sferra linens and more non-negotiable indulgences for a truly exceptional Miami resort experience.From cocktails and small plates served poolside on the 50th floor, to the chef's tasting menu at the signature restaurant and terrace overlooking the pool deck, to round-the-clock guestroom dining, Viceroy Miami satisfies every culinary craving.Located at the northern gateway to Brickell Avenue, Viceroy Miami is ideally situated to cater to the business elite. This Miami boutique hotel is also centrally located near the city's many distinctive neighborhoods, cultural institutions, sporting venues and area attractions.Within Icon Brickell, the hotel stands steps from the 28,000-square-foot spa and fitness center, 300-foot infinity pool on Biscayne Bay, poolside bar and fireplace, and life-size chess set. Perched atop the 50th floor of Viceroy Miami, FIFTY Ultra Lounge offers the city's most exclusive lounge, while the private pool deck with bar offers dramatic skyline views unequalled in Miami.At Viceroy Miami, set the stage bayside and park-side for a business meeting, press event, photo shoot, sales presentation, conference or product launch. Versatile function spaces — ranging from traditional meeting rooms to the signature restaurant, rooftop lounge, and The Viceroy Spa Miami—make Viceroy Miami an ideal location for any gathering or meeting.The hotel also offers comprehensive catering services for every event from weddings to bar mitzvahs - including innovative culinary concepts and event planners that can assist you with all your event needs from décor, design, audio/visual or media. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Expedia, Booking.com, Hotels.com, HotelTravel.com, Despegar.com, Agoda, Travelocity, Odigeo, Otel, Tingo and Jetsetter so you can book your Viceroy Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Viceroy Miami Hotel Miami
Viceroy Hotel Miami

Owners: What's your side of the story?

If you own or manage Viceroy Miami, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.