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“Can't believe this happened at a Marriott.” 3 of 5 stars
Review of Courtyard by Marriott Miami Airport West/Doral

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Courtyard by Marriott Miami Airport West/Doral
3.0 of 5 Hotel   |   3929 Northwest 79th Avenue, Miami, FL 33166   |  
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Ranked #85 of 130 hotels in Miami
1 review
“Can't believe this happened at a Marriott.”
3 of 5 stars Reviewed August 15, 2013 via mobile

The Hispanic lady that checked me in was rude from the moment I walked through the door. In addition to being rude, she was very inconsiderate and uncaring. As our conversation continued, she began to talk to me in a very condescending way. She literally told me "this is what I've got--take it or leave it." I didn't take either of the rooms she offered. Both rooms were undesirable. There were other rooms available. As a result, I had to wait more than an hour for a room.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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141 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Manchester, UK
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 15, 2013

I stayed at this hotel last night on business and needed to be up early for a meeting. The reception wasn't as warm and friendly as I have experienced with the other Marriotts but was ok. The room was nice, clean and very efficient. Wifi good. The problems I had were mainly the planes flying overhead every five minutes. In addition to that, I had a room on the first floor and they had music blaring around the pool. This was fine until 10:30 when I called the first time, and had to call twice again. It finally was turned off at midnight! Who were they playing it for? There was nobody out there?? If you want a quiet night, don't stay here. Everything else was fine, but just that.

Room Tip: They all experience the plane noise, but music will accomodate this on the first floor.
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed July 28, 2013

Stayed here in July for a business trip and hotel met basic needs. Airport shuttle was backed up so manager had me take a taxi and reimbursed which was nice (not having to wait for shuttle). Rooms are okay, probably due for an update - would be nice if office chairs in rooms actually went more than 1 foot off the ground so I could actually sit at the portable table and type on my laptop. Room was clean, food in lobby was good, but makes you wonder if you should just stay at a Hampton Inn where breakfast is included. Most negative aspect of hotel is that it was right in the flight path of one of the runways and you will hear the planes, so if that is something that bugs you, you may want to look elsewhere. Convenient location to local business parks near the airport.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2013

Courtyard's are consistent properties with better than average rooms and services, or so I thought. After having suffered through four nights of accommodations I had to ask "does Marriott know about this place?"

First, the lobby is classic Courtyard with its 2003 decor and large screen monitor which is perfectly acceptable and expected. When we entered the first room to which we were sentenced (we did not arrive until after 2 AM after a long travel day) I first noticed it reminded me of many older Super 8 motels in size and quality. The bed however would have disappointed even at a Super 8. It felt old, spungy and worn. When my wife lifted a corner to inspect the mattress, we discovered that it not only felt old and worn, but it was in fact old and worn. The mattress was torn and threadbare in the visible corner. The other novelty item in the room (which will be familiar to your Courtyard veterans) was the pictures. Each Courtyard room has two of the exact same photos framed on a ledge in the room. The novelty in this room was that one of the frames was broken and the picture was propped back on the ledge, askew. Towels were rough and cheep; furniture was worn and towels were abrasive.

We were provided a new room the next day to discover a bed that was 1.2% more comfortable than the first bed. But the next night we discovered the entertainment provided to guests. Across the street from the property (which is a fairly busy street with lots of traffic white noise) there was booming music which we could feel through seismic tremors through out the parking lot and room. Good thing the music abated sometime after 2 AM.

Lastly, Miami is a waterfront city, as we all know, but this property did not promise to offer a waterfront experience. They missed a marketing opportunity. With each rainfall the pond in the parking lot increased in size and scope. We were scouting for alligators in it by our exit.

In short, if you have options of where to stay in Miami, you should exercise them.

Room Tip: There is a nice looking newer Holiday Inn Express right up the street.
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  • Stayed July 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 11, 2013

This is a small hotel. It does not have the perks Marriott's usualy do, it's a simple hotel, but the rooms have great beds, and everything you need.

The best part of this hotel was it's location. About a 10 min drive from the airport, near mayor shopping centers such as Dolphin Mall or International. And if you are in Miami for business and visit Wholesale stores it is located very near a lot of these.

O and parking is FREE!!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peabody, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 21, 2013

This hotel has been updated. There is a new check in area. They do have food for sale such as appetizers and drinks. I would not eat there because you can tell the food is not a fast turn around. The walls in the rooms were paper thin. I could hear a couple of people being loud and drunk at 3:00 am. Not a place to stay if you are looking for a quiet hotel. The other thing was the jacuzzi was outof order.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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St Georges
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 5, 2013

Stayed at this hotel for a weekend, the staff were rude, and so un willing to assist with any issues, would not recommend this hotel to anyone, I hate bad customer service!!
The staff at the front desk cannot even answer the phone politely, so disappointing.......

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Miami Airport West/Doral

Address: 3929 Northwest 79th Avenue, Miami, FL 33166
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #85 of 130 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Miami Airport West/Doral 3*
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Also Known As:
Courtyard By Marriott Miami Airport West/Doral Hotel Miami
Courtyard Miami Airport West
Miami Marriott
Miami Courtyard

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