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Courtyard by Marriott Miami Airport West/Doral: Traveler Reviews

3.0 of 5
3929 Northwest 79th Avenue, Miami, FL 33166
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Courtyard by Marriott Miami Airport West/Doral
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83 reviews from our community

    Trip type
Traveler rating
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    21
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Lima
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“It delivers...but there are better Courtyards.”
3 of 5 stars Reviewed March 15, 2013 via mobile

I was confident on the Courtyard brand but learned that there are Courtyards...and Courtyards. This has not been the best one I stayed. Room was too noisy and Housekeeping was every morning eager to clean my room...knocking the door quite early and did woke me up twice. Breakfast is not included and is quite limited. Seems they do not have the capability to handle rush hour as they limited choices. Staff was ok, young kids mostly that do their job as asked. Cleanliness, ok. It is a standard hotel which I found it overpriced. Linen and pillows were very good. Will not recommend if you travel with family.

Stayed March 2013, traveled on business
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Ask Guillerm0G about Courtyard by Marriott Miami Airport West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos P, General Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review
April 2, 2013
Thank you for taking the time to provide us with your comments regarding your recent stay with us. Please accept my apologies for the incontinences you experienced during your stay. As is standard with all Courtyards we do offer breakfast at an additional cost to the room. Our new Bistro is set to offer various breakfast items which include both cold and hot items made fresh everyday. I will be certain to share your comments with our entire staff to ensure any future disturbances to not occur with any of our guests. Thank you again for your comments.

Sincerely,
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“NOT worth it. Airport shuttle service sucks.”
2 of 5 stars Reviewed March 10, 2013 via mobile

The shuttle service to the airport in this hotel is AWFUL. It's every 45 minutes. We were at the front desk finishing our check-out at 6:29 (the shuttle was at 6:30 a.m.) and some shuttle arrived outside, one which you couldn't even tell if it was a hotel's shuttle or anything. Then we got outside and the shuttle left (even though you had to write down your name in a list). We made noises and signs and it wouldn't stop. We asked in the front desk if that was the shuttle and to ask him to come back. They just didn't care. Customer service REALLY sucks in this place. You better stay at Sleep Inn or some other hotel... you couldn't even say it's a Marriott by its rooms, just by its price. Not worth it.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ali1507 about Courtyard by Marriott Miami Airport West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos P, General Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review
April 2, 2013
Thank you for taking the time to provide us with your comments regarding your recent stay with us. Please accept my apologies for the incontinences you experienced during your stay. Our hotel shuttles are distinctly marked with our Courtyard logos, hotel name and bright greens colors. Unfortunately the van in question upon your departure may have bee a 3rd party transportation arranged b one of our guests. I will be certain to share your comments with our entire staff in order to avoid future confusion and to ensure all of guests are properly guided to the hotels transportation service.

Sincerely
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Wauwatosa, WI
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Nice Staff--But a Kind of Tired Hotel”
3 of 5 stars Reviewed February 2, 2013

We stayed at the Courtyard the night before we were flying out of Miami.

The staff was very friendly and helpful, but the rooms and hallways look like they could stand a refresh. Doors squeaked and windows were hard to open.

We stay at a lot of Marriott and Courtyard properties and this one was not up to standard.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Bruce-Wisconsin about Courtyard by Marriott Miami Airport West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos P, General Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review
April 2, 2013
Thank you for taking the time to provide us with your comments regarding your recent stay with us. Please accept my apologies for the incontinences you experienced during your stay. Our property recently went through public space renovations and will soon be doing the same with all of our rooms in order to bring the property up to current standards that all of our guests can enjoy. I will be sure to share your comments about of staff with our entire team and we certainly hope you will visit us again once our rooms are renovated.

Sincerely,
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Orlando, Florida
2 reviews
4 helpful votes 4 helpful votes
“Excellent Hotel stay and Bfast GIRL was so sweet and hottttt!”
5 of 5 stars Reviewed January 20, 2013

Where do I begin the entire staff from housekeeping to the front desk were A+, the room was clean, quiet and comfy. I only wish I had the courage to tell the breakfast girl I saw every morning how hot she was... Her name is Angelica and she is super sexy, was always smiling and was just a sweetheart! It made it easy to wake up early and get ready to start my day. So anyone looking for a clean, safe, great priced hotel you have won't go wrong booking here. It was also located very close to many food options and shopping including a Wal-Mart super center 15mins away. It was about 30min from the beaches as well.

If anyone knows her please email me at: realityworldlc@yahoodotcom

Room Tip: All room were great!
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ashton S about Courtyard by Marriott Miami Airport West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos P, General Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review
January 30, 2013
Thank you for your kinds words regarding our entire staff. I will be certain to share your comments with them and insure that their level of service continues to exceed all of our guest’s expectations. I am very glad to hear that you enjoyed you stay with us and that you were able to take advantage of our Bistro and various restaurant and shopping in our area. We certainly hope that you return to our property very soon.

Thank you
Carlos Perez
General Manager
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Fort Lauderdale, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Not the best”
3 of 5 stars Reviewed December 29, 2012

My fiance and I stayed at this hotel for one night. We only stayed here because it was the closest available Marriott to Santas's Enchanted Forest. We arrived at the hotel around 7pm and waited at the front desk about 5 minutes and finally a gentleman by the name of Raul surfaced from the back to check us in. He was very welcoming and very nice. Our room was on the first floor. The carpet in the hotel was dirty, the sliding door to our room appeared to be broken; the screen on the outside was falling off the door. The sheets on the bed were hard and the shower did not drain well. The entire night all we heard were airplanes flying over the hotel. We could not sleep. Chances are we will not stay at this hotel again.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Mel G about Courtyard by Marriott Miami Airport West/Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos P, General Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review
January 30, 2013
Good afternoon,

Thank you for taking the time to provide us with your comments regarding your recent stay with us. Please accept my apologies for the incontinences you experienced during your stay. Unfortunately our property is in direct line with one of the runways that feed Miami International Airport; this in turn does create air traffic over the hotel. I certainly hope that you will give us the opportunity to accommodate you in the future after our property is completely renovated. Thank you again for your comments.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Courtyard by Marriott Miami Airport West/Doral

Also Known As:
Courtyard By Marriott Miami Airport West/Doral Hotel
Courtyard By Marriott Miami Airport West/Doral Hotel Miami
Courtyard Miami Airport West
Courtyard Miami
Miami Marriott
Miami Courtyard
Address: 3929 Northwest 79th Avenue, Miami, FL 33166
Phone Number:
Region: United States > Florida > Miami
Amenities:
Business Center Fitness Center Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 130 hotels in Miami
Price Range: $
Hotel Class:3 star (3*)
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