The shuttle service to the airport in this hotel is AWFUL. It's every 45 minutes. We were at the front desk finishing our check-out at 6:29 (the shuttle was at 6:30 a.m.) and some shuttle arrived outside, one which you couldn't even tell if it was a hotel's shuttle or anything. Then we got outside and the shuttle left (even though you had to write down your name in a list). We made noises and signs and it wouldn't stop. We asked in the front desk if that was the shuttle and to ask him to come back. They just didn't care. Customer service REALLY sucks in this place. You better stay at Sleep Inn or some other hotel... you couldn't even say it's a Marriott by its rooms, just by its price. Not worth it.
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- Also Known As:
- Courtyard By Marriott Miami Airport West/Doral Hotel Miami
- Courtyard Miami Airport West
- Miami Marriott
- Miami Courtyard