My fiance and I stayed at this hotel for one night. We only stayed here because it was the closest available Marriott to Santas's Enchanted Forest. We arrived at the hotel around 7pm and waited at the front desk about 5 minutes and finally a gentleman by the name of Raul surfaced from the back to check us in. He was very welcoming and very nice. Our room was on the first floor. The carpet in the hotel was dirty, the sliding door to our room appeared to be broken; the screen on the outside was falling off the door. The sheets on the bed were hard and the shower did not drain well. The entire night all we heard were airplanes flying over the hotel. We could not sleep. Chances are we will not stay at this hotel again.

I have never written a review about a hotel but, this one was so bad that I had to. Dirty, rusty, and overpriced. I've stayed in pay by the hour hotels that had nicer rooms. The blanket on the bed was stained with an unidentified liquid. The balcony was filthy and had a big pool of water. The door to the balcony had some scum that you couldn't see through. The clock radio came on in the middle of the night. The tub in the shower did not drain, it was nearly full when I finished taking a shower. Never in my life will I stay at this hotel. The only positive thing I can say is that the guy at the desk was really nice.

I actually stayed here a little over a year and a half ago and found it to be average. I stayed again and they renovated the lobby but the rooms have still not been touched! I actually had a worm on the roof of my room. Probably because I was on the first floor.
Other than that, the room was very comfortable. Great bed, TV and everything else was clean.

One thing that is very strange and unprofessional is that none of the employees I saw were wearing name-tags. I remember when I was here last time it was the same thing! I do not know why on earth that is? That is a MARRIOTT POLICY and is not being followed! Especially the Front Desk Agents!

Another false advertisement I noticed was about the bistro they have. They say that offer starbucks coffee drinks 24 hours a day. When I went at 9am they said "Were closed and can't get anything!".

Everything else was fine but I feel that management really needs to tighten up with the staff and require them to where name-tags because if a Marriott inspector sees what I saw they will not be happy!

There's a Latino music bar across the street with super loud music and the windows of the Hotel are not sound proof. After asking to move to a room far away from the music they told me to wait since the music normally stop at 11;30pm. I had to check out at 2:00am in the morning in order to get some sleep and cancel my 3 day stay there, but guess what even though I told them since the beginning that the music was loud and they knew it, they charge me for the night, no matter I'm a gold rewards member with more than 50 nights per year for the last 3 years. If they know they have a loud bar across the street they should at least upgrade the windows and make them sound proof. The reason to get a Hotel is to be able to sleep! If you're planning to stay here ask for a room away from the street