I actually stayed here a little over a year and a half ago and found it to be average. I stayed again and they renovated the lobby but the rooms have still not been touched! I actually had a worm on the roof of my room. Probably because I was on the first floor.
Other than that, the room was very comfortable. Great bed, TV and everything else was clean.
One thing that is very strange and unprofessional is that none of the employees I saw were wearing name-tags. I remember when I was here last time it was the same thing! I do not know why on earth that is? That is a MARRIOTT POLICY and is not being followed! Especially the Front Desk Agents!
Another false advertisement I noticed was about the bistro they have. They say that offer starbucks coffee drinks 24 hours a day. When I went at 9am they said "Were closed and can't get anything!".
Everything else was fine but I feel that management really needs to tighten up with the staff and require them to where name-tags because if a Marriott inspector sees what I saw they will not be happy!
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- Also Known As:
- Courtyard By Marriott Miami Airport West/Doral Hotel Miami
- Courtyard Miami Airport West
- Miami Marriott
- Miami Courtyard