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“it was ok” 3 of 5 stars
Review of Quality Inn Miami Airport Hotel

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Quality Inn Miami Airport Hotel
2.0 of 5 Hotel   |   3959 NW 79th Avenue, Miami, FL 33166 (Formerly Fairfield Inn Miami Airport West/Doral Area)   |  
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Choice Privileges Points
Ranked #82 of 129 Hotels in Miami
New Whiteland, Indiana, United States
1 review
“it was ok”
3 of 5 stars Reviewed July 11, 2013

We only stayed here cuz of the stay an cruise package which was a good deal free trip up to 2 people only $5 extra for each people so it cost me $10 for two more people. The staff was good. I would watch out for the elevator It don't work half the time, we got stuck in it few time cuz the staff said its fix, it freak out my daughter an made her cry. I would also not I say again NOT use their ATM it didn't give me my money I ask for but still charged my bank and good luck trying to get ahold of the ATM people. If you use the KSA tour to take you to your ship I would NOT ask them to go to your hotel and get your booking papers for your ship he will charge you $25 even though he was in the area by your hotel.They will try an get you to tip them, that's up to you. If you find one of their hotels the manager will price match. Breakfast food was eh ok little cold.

Room Tip: watch out for ATM and the a/c wasn't working right
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doralhotelgm, General Manager at Quality Inn Miami Airport Hotel, responded to this review, July 16, 2013
Thank you for staying at the Quality Inn Miami and providing us feedback regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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422 reviews from our community

Traveler rating
    43
    149
    128
    59
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Orlando, Florida
Top Contributor
94 reviews 94 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 7, 2013

We chose this hotel for the "Stay and Cruise" package.
Upon arrival, the room was ok but the carpet was wet outside the bath room door. There was paint missing from the bathroom wall and the bathtub didn't look that clean, but we had showered earlier in the day and were tired, as we arrived late, so didn't bother asking for a room change. To be honest, I just thought they cleaned the carpets earliler in the day and they hadn't dried totally.
In the morning, the carpet was even wetter and I noticed a bubble in the paint in the bathroom. I touched it and some water came out, so obviously there was a leak, which I let them know when we checked out.
Breakfast was ok and cruise parking is on the property, so we felt ok about leaving the car while we were gone.
The shuttle arrived on time and dropped us off in front of the cruise terminal and gave us info on contacting them to get back to the car/hotel after we returned.
Although the hotel is right across the highway from the highway, I really didn't hear any airplane noise or highway noises.
I might stay here again if we take another cruise out of Miami if the price was right, but I would arrive earlier and check out the room and request another if it looked anything like this one did.

Room Tip: If you are sensitive to noise, you might want to request a room away from the highway.
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doralhotelgm, General Manager at Quality Inn Miami Airport Hotel, responded to this review, July 11, 2013
Thank you for choosing the Quality Inn Miami Airport for your hotel accommodations in Miami and for taking the time to write your review about your recent stay. On behalf of the Quality Inn staff we would like to apologize for the problems you experienced in your room. I can assure you that the problem has been corrected. Please give us opportunity to demonstrate that provide clean and comfortable rooms. Despite the problem I am glad to hear you enjoyed our breakfast and transportation to the port.
We appreciate your business and we hope you consider us again in the future
Thank you,
Jessica Mendez
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United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 10, 2013

We chose this hotel based on the free airport shuttle (which we decided not to use) and convenience to the airport on our stop over before heading to Key West. It was less than mediocre, at best.

You access all of the rooms on the first and second floor from the parking lot. This means there is a lot of outside noise and different restaurants would shove their flyers under your door all hours of the night.

There were no ice buckets and the front desk clerk said he would bring us one, but never did. The pillows were so uncomfortable that I didn't get a wink of sleep.

In the future, I would do a little bit more research and make sure I checked out the area before booking a hotel in Miami. There were questionable characters hanging around outside the hotel and no security. I would probably only come here again if I were desperate.

Room Tip: Choose somewhere else!
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doralhotelgm, Front Office Manager at Quality Inn Miami Airport Hotel, responded to this review, June 13, 2013
Good afternoon ,we would like to thank you for staying with us as well as providing comments regarding your stay. I apologize if you didn't feel comfortable during your stay. I do understand that it could be noisy since we are an outdoor hotel for the most and we are close to the airport as well.However our hotel is located in a safe area i we haven't had any issues regarding security cases. We do have security throughout different days of the week and we tend to not have any issues. We appreciate you choosing to stay with us and commenting about us.
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Missouri
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 30, 2013

This hotel was nothing fancy, but just fine for a two night stay. The pool area was nice, and it was actually kind of fun to see the airplanes fly just over our heads. The rooms were clean. Service was fine. No complaints. Felt safe.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed May 18, 2013

We stayed here because of the convenience of a bus pickup to get to the ship for a cruise. The airport shuttle was a bit of a wait, but tolerable, but since it was after 10 when we got to the hotel, there was no place within walking distance to eat and we were starving! We called a number from a takeout menu in the room and ordered some quick food. I realized we were in an unsecure building when the delivery guy said he didn't need to be buzzed in to get to our room! All the floors were accessible from outside, bypassing the front desk! I did not rest easy after that and after a decent breakfast and a nice transfer via bus, we were happy to get to the ship.

Room Tip: Ask if the have updated rooms and secure doors.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doralhotelgm, Front Office Manager at Quality Inn Miami Airport Hotel, responded to this review, May 21, 2013
Thank you very much for your comments, I do understand that some of my guest may feel like is an unsecure place since the first and second floor rooms have acces from the outside; however we are located in a safe and secure area as well as we have a security guard on premises from late at night till morning. I will like to thank you for staying with us and apoligize if you didnt feel safe will staying with us.
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Pittsburgh, Pennsylvania
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 13, 2013

Shuttle from airport runs hourly. Van needs to be repaired. Lobby smelled of cleaning solution. Hotel has a freezer so you can buy frozen food (at really high prices!) if you don't want to go out at night. Desk cIerk offered me fruit or yogurt in the morning as I left before breakfast.

Room comfortable but lots of outside noise. About 15 minutes from airport. The Sleep Inn was closer and less expensive.

  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doralhotelgm, Front Office Manager at Quality Inn Miami Airport Hotel, responded to this review, May 21, 2013
Thank you for your comments, we do apreciate you taking your time to provide us feedback in our service, we will take your comments and work upon them to improve our service as well as the quality off your stay.
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Vail, AZ
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 7, 2013

The Quality Inn Airport, Miami was convenient and clean. The staff was very friendly.The double room was small and breakfast was marginal but not worse than many similar continental type offerings. I would stay there again if I needed to be in Miami for only a day or two.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doralhotelgm, Manager at Quality Inn Miami Airport Hotel, responded to this review, May 8, 2013
Thank you. We really appreciate you taking the time to post a comment. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Miami Airport Hotel

Address: 3959 NW 79th Avenue, Miami, FL 33166 (Formerly Fairfield Inn Miami Airport West/Doral Area)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #82 of 129 Hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Miami Airport Hotel 2*
Number of rooms: 129
Official Description (provided by the hotel):
Quality Inn Miami Airport offers families and extended-stay guests a friendly and affordable option near Miami International Airport. Enjoy a complimentary airport shuttle (6:00am - midnight), Hot American breakfast every morning, free wireless Internet, Microwave and Refrigerator in every guest room. Headed to the cruise port? Book our "Stay & Cruise" package for convenient shuttle service to the port. Earn free night with Choice Privileges®. International travelers welcome. Our hotel is 100% smoke-free. ... more   less 
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Also Known As:
Fairfield Inn Miami
Fairfield Miami
Miami Fairfield Inn

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