We had an overnight stay in this hotel , along with many other family members who were there for a wedding. To list everything that went wrong would take a long time but to start with, my husband was again charged for the room when checking in, even though it was pre-paid. He was told it would be refunded within 3 days---3 weeks after when I complained, they claimed it was an "oversight" and had I not contacted them, I would never have gotten part of my money back. Yes, only "part" because they added bar charges (which we did not use) and other charges, so I am still out over $30. The breakfast fiasco was incredible: no plates, cutlery or cups and we were told we had to "share" plates !! People were trying to get their hands on at least a muffin and a napkin....but alas....napkins ran out and so did the food !!
Did the staff seem distressed ? Not in the least !
This place was unbelievable and I am aghast as to why they are still open.
Please do not be fooled by the advertising--stay somewhere else.
- Official Description (provided by the hotel):
- The Fortune House Hotel is located on Brickell Ave in downtown Miami at the center of the financial district and offers fully furnished apartments to our guests available on a daily, weekly and monthly basis. Designed as an executive retreat as well as a family-friendly property, Fortune House Hotel provides its residents all the comforts of a home-away-from-home. Each apartment has a full-size kitchen, living area, bathroom, bedroom, walk-in closet, balcony, and washer and dryer in the unit, thus making it extremely comfortable for short or long term guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Despegar.com, Orbitz, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Fortune House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fortune Hotel Miami
- Fortune House Miami