For 240 plus 20 for valet parking you can find much better deals. The hot water was just warm, and I did not have internet! I went twice to report this issue to the front desk ,but they did not fix it. They was very unfriendly. Avoid this hotel. The room was Ok (nothing fency ) ,small balcony (best thing) and clean.

Our family stayed in one of the two bedroom condo's for three days prior to our departure on a cruise on November 27, 2012. Upon pulling up to the hotel, it looked very nice. The staff was very friendly, but no one spoke of very good english. The appearance at first glance did not seem bad of the room. As the day went on, we had discovered that none of the TV's worked. We had to call the front desk to have them come up and fix them. Prior to going to bed, I went to lower the blinds in the one bedroom. The one blind was jammed and could not be lowered.....the blinds were pulled up as high as they could go. Needless to say, when it became daylight out....I had the pleasure of waking up with the morning sun at 6:00am whether I wanted to or not. Plus not to mention....I had no privacy in the bedroom. They had a complimentary coffee packet on the kitchen counter, but no coffee pot to make the coffee. A drawer was broken off of the one dresser in the bedroom, and half of the light bulbs were blown out in the lights. The next morning, I had reqested two extra blankets from the front desk. They brougt two up while we were out. These blankets were NASTY. They were dirty brown and hard!.....they looked as if they pulled them off of some homeless person on the street. The room was not very clean at all! Also, their was complimentary breakfast that the hotel offered, but they did not offer this information at check in.....I found out about it after reading all the reviews after our stay, Needless to say, this was a horrible place to stay. When we brought it to the front desk's attention, all's they had to say was SORRY! I called after I got home and requested to speak to a manager, but they said she was on the other line and would call back. It's been a month later, and I am still waiting to get that call back.....I would stay at a SUPER 8 before I go back to this place!

We booked a 2 bedroom suite and the room is supposedly a deluxe. The place is dirty and the appliances are old and full of stains. The furniture is old and the floor is sticky, I didn't go anywhere without flip flops. The bathroom was a nightmare, the tub is broken and the taps were falling appart. Only one tv worked and it only had one channel. Lamps were broken and the ac didn't work but the ac in the hallway was very cold. The pictures on the site are very different from the real room because our room looked nothing like the pictures. Breakfast is included and tastes pretty ok but it's like world war 3 fighting for plates and food. If you want to avoid WW3 you have to have breakfast before 8:00am. Their service is slow and poor and some staffs are just lazy and don't want to help you. The wifi is like a gamble, you pray that it connects and you can't connect more than 2 devices at the same time. Overall this hotel ruined our stay in Miami and it was a shame because Miami was really nice in December.

I'm in the "deluxe" 2 bedroom suite, and it is completely ridiculous. The floors are gross, they have tvs that don't function properly, bathrooms that were gross, lights that don't work, beds that are extremely uncomfortable, air conditioning doesn't work and it's just not a nice place to stay. Not only that, their service is a disaster. They do not accommodate to your needs, they don't clean your room properly either and breakfast is literally a fight to get (plus it isn't even good). I'm definitely not the first to complain about this hotel, as I have seen & heard several others complain straight to the desk. The pictures online are not at all what it seems like, so don't be fooled by them. The hotel seemed nice to us at first with the nice lobby, until we entered this hell hole.
I strongly recommend not to come to Fortune House because you surely won't enjoy it. I especially didn't.