We pulled up in a taxi to a beautiful building in a great location. We entered a beautiful lobby and were greeted by friendly staff.
When we entered our two bedroom 'suite' on the twenty-first floor the two positive things were plenty of space and a pleasant view from the balcony. Also, although we used neither the gym and pool they looked very good.
The turn-offs were many......cigarette burn marks on the kitchen counter, rust marks on the fridge, a very old stove, ratty old end-tables in the master bedroom, after asking five times for chairs for the balcony we got old small, wooden folding chairs which we never used, one toilet didn't flush properly, old tv's, drain plugs not compatible with the sinks. There could be some info on tours and things to do locally. Upon reading other reviews it seems there was a breakfast included in the price which we didn't know about. This should be checked upon making reservations.

The hotel staff was very rude. They were not very accomodating when an incident arose. They became very defensive and decided to basically ignore us and become passive agressive. They ruined our Miami Trip...

The hotel is situated in a wonderful location. The building itself is nice. However, the rooms contained old mattresses. They were very shoddy and just old.

Fortune House was a very nice place to stay at, for the most part, while visiting Miami. The staff were very professional and helpful, even though we did not get the room we originally booked. There was one particular staff member named Pamela who did everything in her power to make sure our stay was the best that it could be and even helped us out with how to get to local attractions. The 2 bedroom condo we ended up in was clean and nicely decorated and had a decent view of the city. My only complaints about the condo was that at times the water in the sink and shower did not get hot enough and there was only one little garbage can throughout the whole condo.

I had to stay in Miami on business for 3.5 months and after a month I found this GEM!!
it was a home away from home very spacious friendly staff.. Full kitchen nice living room and a2 full bed rooms and baths. I have to come back to Miami in a week and will make sure I stay here again. I couldn't have been happier. I had the pleasure of meeting the owner on one of my last days and a very nice gentleman very personable. I thought it was great to see him on site.

Good job Fortune House!!!!! Keep it up
Brandon