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Fortune House Hotel: Traveler Reviews

3.5 of 5
185 SE 14 Terrace, Miami, FL 33131 (Downtown)
Hotel amenities
Fortune House Hotel
Ranked #75 of 131 hotels in Miami
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261 reviews from our community

    Trip type
Traveler rating
    63
    76
    39
    36
    47
Date Rating
Sydney
Top Contributor
90 reviews 90 reviews
46 hotel reviews
Reviews in 55 cities Reviews in 55 cities
81 helpful votes 81 helpful votes
“Amazing value”
5 of 5 stars Reviewed October 17, 2012

We booked for two nights at Fortune House having read some reviews that left us a little concerned about the way we would be treated by staff......

Not sure if they have changed the staff or worked with them to improve the customer relations because we had the nicest people dealing with us from the valet, concierge to the desk clerks. They were attentive, helpful and really made us welcome.

We booked a one bedroom apartment and were lucky to be upgraded to a 2 bedroom on 18th floor with views of the city and bay. The rooms are amazing, comfortable and well under priced at $117 USD (however, be aware of the hidden cost for the health club etc which are compulsory add-ons that increase the cost by approx $20 daily). We had just come from an earlier awful lodging in Orlando so this was a place to recover and relax in space and comfort. The bedding was great and so nice to have a full kitchen.

Breakfast is included and this consisted of fruit, juice, coffee, cereals, toast and eggs - more than adequate and again served by extremely friendly staff.

The pool and fitness area are excellent and given that you are paying for them - enjoy.

Room Tip: Be nice and you may get an upgrade - we always treat people how we expect to be treated and perhaps...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RicknSimon about Fortune House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ottawa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“You don't know what you're going to get at Fortune House.”
2 of 5 stars Reviewed October 16, 2012

We pulled up in a taxi to a beautiful building in a great location. We entered a beautiful lobby and were greeted by friendly staff.
When we entered our two bedroom 'suite' on the twenty-first floor the two positive things were plenty of space and a pleasant view from the balcony. Also, although we used neither the gym and pool they looked very good.
The turn-offs were many......cigarette burn marks on the kitchen counter, rust marks on the fridge, a very old stove, ratty old end-tables in the master bedroom, after asking five times for chairs for the balcony we got old small, wooden folding chairs which we never used, one toilet didn't flush properly, old tv's, drain plugs not compatible with the sinks. There could be some info on tours and things to do locally. Upon reading other reviews it seems there was a breakfast included in the price which we didn't know about. This should be checked upon making reservations.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask freddygeorgesee about Fortune House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Rude Staff and Below Average Room”
1 of 5 stars Reviewed October 10, 2012

The hotel staff was very rude. They were not very accomodating when an incident arose. They became very defensive and decided to basically ignore us and become passive agressive. They ruined our Miami Trip...

The hotel is situated in a wonderful location. The building itself is nice. However, the rooms contained old mattresses. They were very shoddy and just old.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Mariano L about Fortune House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Nice place to stay!”
4 of 5 stars Reviewed September 26, 2012

Fortune House was a very nice place to stay at, for the most part, while visiting Miami. The staff were very professional and helpful, even though we did not get the room we originally booked. There was one particular staff member named Pamela who did everything in her power to make sure our stay was the best that it could be and even helped us out with how to get to local attractions. The 2 bedroom condo we ended up in was clean and nicely decorated and had a decent view of the city. My only complaints about the condo was that at times the water in the sink and shower did not get hot enough and there was only one little garbage can throughout the whole condo.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask Vidvixen about Fortune House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
“Best stay in Miami”
5 of 5 stars Reviewed September 21, 2012

I had to stay in Miami on business for 3.5 months and after a month I found this GEM!!
it was a home away from home very spacious friendly staff.. Full kitchen nice living room and a2 full bed rooms and baths. I have to come back to Miami in a week and will make sure I stay here again. I couldn't have been happier. I had the pleasure of meeting the owner on one of my last days and a very nice gentleman very personable. I thought it was great to see him on site.

Good job Fortune House!!!!! Keep it up
Brandon

Room Tip: Rooms above the 8th floor on the south side have decent Ocean views
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Brandon M about Fortune House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fortune House Hotel

Also Known As:
Fortune Hotel Miami
Fortune House Miami
Fortune House
Address: 185 SE 14 Terrace, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 131 hotels in Miami
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Fortune House Hotel is located on Brickell Ave in downtown Miami at the center of the financial district and offers fully furnished apartments to our guests available on a daily, weekly and monthly basis. Designed as an executive retreat as well as a family-friendly property, Fortune House Hotel provides its residents all the comforts of a home-away-from-home. Each apartment has a full-size kitchen, living area, bathroom, bedroom, walk-in closet, balcony, and washer and dryer in the unit, thus making it extremely comfortable for short or long term guests. ... more   less 
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Fortune House Hotel
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