We were a group of 8 people, so we booked two 2-bedroom suites (16.-18.march, 2012). Each suite was spacious, had 2 bedrooms, 2 bathrooms, kitchen and a living room. The hotel had a great location - just a couple of minutes walk from metromover (which can be used for free to get around downtown), and the local area seemed nice. Overall it was a good value for the money. The reception staff, on the other hand, were really unpleasant and I have no idea why they are employed there at all. A self check-in machine could do a better job. The staff were absolutely uninterested and we did not feel welcome at all. They did not care to give any information about the hotel facilities or local area, everything we wanted to know - we had to ask. Majority of the questions remained unanswered. Upon check-out we also witnessed a situation when 4 other guests were very dissatisfied with the performance of the reception staff, when their belongings were stolen from the room. Sadly, but some of the worst staff I have ever seen... And the hotel policy regarding breakfast is kind of interesting - although when booking the rooms, it was stated that breakfast is included in the room rate, at the hotel we found out that it was included only for 2 people from each suite, the other 2 had to pay...
- Official Description (provided by the hotel):
- The Fortune House Hotel is located on Brickell Ave in downtown Miami at the center of the financial district and offers fully furnished apartments to our guests available on a daily, weekly and monthly basis. Designed as an executive retreat as well as a family-friendly property, Fortune House Hotel provides its residents all the comforts of a home-away-from-home. Each apartment has a full-size kitchen, living area, bathroom, bedroom, walk-in closet, balcony, and washer and dryer in the unit, thus making it extremely comfortable for short or long term guests. ... more less
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- Also Known As:
- Fortune Hotel Miami
- Fortune House Miami